Mumbai, 400051,
India
SMFG India Credit Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by SMFG India Credit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19000 SMFG India Credit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SMFG India Credit has purchased the following applications: CreditVidya Credit Underwriting for Loan Management in 2016, Kore.ai for Chatbots and Conversational AI in 2023, Wingify VWO for Marketing Analytics in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SMFG India Credit is running and its propensity to invest more and deepen its relationship with CreditVidya , Kore.ai , Wingify or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SMFG India Credit revenues, which have grown to $576.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SMFG India Credit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CreditVidya | Legacy | CreditVidya Credit Underwriting | Loan Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, SMFG India Credit deployed CreditVidya Credit Underwriting for Loan Management to support retail loan underwriting operations. The deployment incorporated alternative-data authentication and verification services, including an e-mail fraud API and FI Digital field-investigation tools delivered through a CreditVidya partnership with Fullerton India.
Configuration focused on automated verification workflows and alternative-data authentication modules to reduce manual verifications in loan processing. Functional capabilities implemented included e-mail fraud detection APIs, digital field-investigation tooling, and verification orchestration within the CreditVidya Credit Underwriting application. These components were positioned to streamline decisioning and document checks typical of Loan Management.
Operational scope centered on retail lending operations in India, aligning underwriting and verification functions across origination teams and credit operations. Governance changes emphasized process automation and a shift from manual field checks to instrumented digital verification, with CreditVidya Credit Underwriting acting as the verification and authentication layer. According to the provided notes, the rollout improved operational efficiency, reduced turnaround time and lowered verification costs for retail lending.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kore.ai | Legacy | Kore.ai | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wingify | Legacy | Wingify VWO | Marketing Analytics | CRM | n/a | 2024 | 2024 |
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Tag Management | CRM |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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