Watford, WD18 8YE,
United Kingdom
Smith+Nephew Technographics
Smith+Nephew Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Smith+Nephew and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18452 Smith+Nephew employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smith+Nephew has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, Workday Absence Management for Absence and Leave Management in 2020, Wolters Kluwer CCH Tagetik for Lease Accounting for Lease Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smith+Nephew is running and its propensity to invest more and deepen its relationship with SAP , Workday , Applaud or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smith+Nephew revenues, which have grown to $5.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smith+Nephew intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Smith+Nephew Tech Stack and Enterprise Applications
Smith+Nephew ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020, Smith+Nephew implemented SAP S/4 HANA as its ERP Financial platform, replacing SAP ERP ECC 6.0, as part of a global finance transformation program. The program was scoped as a multi-region ERP Financial rollout across EMEA, LATAM, APAC and included post-M&A accounting integrations in the U.S, aligning SAP S/4 HANA deployment with consolidated finance objectives and tax compliance requirements.
SAP S/4 HANA was configured to support core financial capabilities, including general ledger, accounts payable and receivable, tax and VAT compliance modules, and accounting system consolidation. The implementation addressed ERP Financial workflows and incorporated category-aligned automation for period-end close, statutory reporting, and tax reporting processes, alongside targeted configuration for VAT and cross-border accounting treatments.
Integrations were executed to connect SAP S/4 HANA with outsourced accounting and tax compliance services and newly established global business services centers, while internal IT PMOs, IT developers and multiple consulting and implementation partners provided technical delivery and systems integration support. The deployment covered coordinated cutovers and post-M&A accounting consolidations across the specified regions, and the SAP S/4 HANA implementation functioned as the core financial system of record for those integrated services.
Program governance was centralized under the Finance Transformation Director, with a dedicated PMO, a team of project managers and budgetary control for the overall program, and performance oversight of consulting and implementation partners including Big Four and specialist consultants. The transformation included development of a global finance target operating model, the setup of multiple GBS centers with over 300 roles moved into those centers, outsourcing of accounting and tax compliance globally, and ongoing development of post-Go-Live ways of working and process improvements.
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Expense Management | ERP |
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2018 | 2018 |
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Expense Management | ERP |
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2012 | 2012 |
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Smith+Nephew HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2020 | 2020 |
In 2020, Smith+Nephew implemented Workday Absence Management. The deployment targeted Absence and Leave Management capabilities to centralize leave administration within HR and the Global Business Services organization, with an initial operational focus on EMEA HR cohorts.
The implementation configured standard absence types and entitlement rules, employee self-service for leave requests, manager approval workflows, absence balance and accrual calculations, and configurable notifications and calendar visibility. Workday Absence Management was tested in sandbox environments and supported by data quality audits, role-based training, and the creation of over 30 user guides to standardize operational procedures.
Operational coverage emphasized HR coordinators and GBS HR Services across EMEA, reflecting existing support for roughly 5,000 EMEA employees and local subject matter expertise in the United Kingdom and Germany. The deployment aligned absence records with core Workday HR master data to ensure consistent employee profiles and to feed centralized case management and reporting workflows.
Governance was organized through the centralized GBS HR Services function, with Level 1 HRIS support, structured training and coaching for local HR teams, and scripted testing and audit processes for release governance. Support activities during the rollout included sandbox testing, training delivery, and country integration work that increased incorporated countries from 3 to 20 and were recognized internally for cost reduction and quality improvements.
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Compensation Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2020 | 2020 |
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Employee Experience | HCM |
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2025 | 2025 |
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HR Service Delivery | HCM |
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2020 | 2020 |
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Offboarding | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2015 | 2018 |
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Payroll | HCM |
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2015 | 2018 |
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Payroll | HCM |
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2020 | 2020 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Management | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Time and Attendance | HCM |
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2020 | 2020 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2010 | 2010 |
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Smith+Nephew ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wolters Kluwer | Legacy | Wolters Kluwer CCH Tagetik for Lease Accounting | Lease Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Smith+Nephew deployed Wolters Kluwer CCH Tagetik for Lease Accounting as a core component of its Lease Management capabilities. The Wolters Kluwer CCH Tagetik for Lease Accounting implementation supported lease accounting processes and became the focal point around which the company built end to end operational processes, aligning accounting workflows with lease reporting needs. Procurement, tax and treasury functions were materially impacted and now rely on the reports produced by CCH Tagetik for ongoing decision making.
Configuration emphasized lease accounting and disclosure reporting capabilities consistent with the Lease Management category, including IFRS16 aligned accounting and consolidated lease reporting. Reports from Wolters Kluwer CCH Tagetik for Lease Accounting are consumed across procurement, tax and treasury workflows, which prompted governance changes and process restructuring to centralize lease reporting and control. An internal stakeholder recommendation confirms a positive user endorsement for CCH Tagetik as a lease accounting software solution.
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Manufacturing ERP | ERP Services and Operations |
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2013 | 2014 |
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Travel Management | ERP Services and Operations |
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2018 | 2018 |
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Travel Management | ERP Services and Operations |
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2018 | 2018 |
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Smith+Nephew Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Smith+Nephew Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Smith+Nephew Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2014 | 2014 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2007 | 2008 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Smith+Nephew eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Information Management | eCommerce |
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2017 | 2017 |
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Smith+Nephew CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2016 | 2016 |
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Smith+Nephew EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2018 |
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Smith+Nephew ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2025 | 2025 |
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Smith+Nephew Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Smith+Nephew TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2010 | 2011 |
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Smith+Nephew PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Smith+Nephew IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Smith+Nephew CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Smith+Nephew
Apps Being Evaluated by Smith+Nephew Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-09-10 | Smith+Nephew | Evaluated | ServiceNow | ServiceNow HR | HR Service Delivery | HCM |
| 2025-03-04 | Smith+Nephew | Evaluated | DISA | DISA Drug Testing | BackGround Screening | HCM |
| 2025-01-16 | Smith+Nephew | Evaluated | FIS Global | FIS GETPAID | AR Automation | ERP |
| 2024-09-26 | Smith+Nephew | Evaluated |
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Application Hosting and Computing Services | IaaS |