Sobha Group
Ground Floor, Al Khail Road, Business Bay,
Dubai, x,
United Arab Emirates
Dubai, x,
United Arab Emirates
971 553591773
Construction and Real Estate
Sobha Group Technographics
Sobha Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sobha Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3600 Sobha Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sobha Group has purchased the following applications: Oracle Cloud HCM for Core HR in 2016, Zendesk Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sobha Group is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sobha Group revenues, which have grown to $816.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sobha Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sobha Group Tech Stack and Enterprise Applications
Sobha Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | n/a | 2016 | 2017 |
In 2016, Sobha Group implemented Oracle Cloud HCM across all group companies. Oracle Cloud HCM in the Core HR category was configured and a full data migration was executed for 3600 colleagues, consolidating employee master data and workforce records into the new application.
The deployment used Oracle Cloud HCM as the central Core HR system of record, with configuration focused on employee lifecycle management, organizational and position data, and core workforce data management. The program included group-level rollout and standardization of HR processes across subsidiaries, accompanied by data cleansing and migration workflows to populate Oracle Cloud HCM. Governance concentrated on establishing consistent HR data standards and centralized record stewardship to ensure a single source of truth for employee information across the Sobha Group.
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Sobha Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Sobha Group deployed Zendesk Chat on its public website. Zendesk Chat, in the Chatbots and Conversational AI category, was provisioned to route inbound website inquiries to customer facing teams and capture contact details through real time chat sessions.
The implementation used a cloud hosted, web embedded Zendesk Chat widget connected to the vendor agent interface, enabling real time messaging, proactive chat invitations, routing into agent queues, canned responses, and session transcripts for follow up. Standard conversation logging and reporting capabilities were configured to support monitoring of chat volume and agent activity.
Operational coverage focused on the public website for Sobha Group, aligning chat availability and response templates with customer service and sales workflows. Governance emphasized centralized configuration of chat behavior, message templates, and availability schedules to keep interactions consistent across site pages.
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Sobha Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Sobha Group implemented Microsoft 365 for Collaboration across its United Arab Emirates operations. Microsoft 365 is referenced on the company website and functions as the primary Collaboration platform for enterprise email, document management and team communication.
The Microsoft 365 deployment includes core Collaboration capabilities such as hosted email and calendaring, SharePoint Online style document libraries for centralized project documentation, Microsoft Teams type collaboration for team meetings and chat, and OneDrive style personal file sync for mobile and remote access. Configuration emphasis is on standardized collaboration workspaces and document versioning to support cross‑functional project workflows.
Operational coverage centers on corporate functions and project delivery teams within the UAE, with the platform supporting business functions including project management, engineering, procurement and corporate communications. The implementation is aligned to enterprise identity and access control practices, enabling role based access to project documentation and centralized mailbox management.
Governance around the Microsoft 365 Collaboration deployment includes formalized document lifecycle controls, information access policies and staged user adoption to align collaboration behaviors with construction and real estate project processes. Rollout planning prioritized consistent workspace templates and governance rules to reduce fragmentation of project information across teams.
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Sobha Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Sobha Group Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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Sobha Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Sobha Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Sobha Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sobha Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sobha Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sobha Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Sobha Group Technographics
Sobha Group is a Construction and Real Estate organization based in United Arab Emirates,
with around 3600 employees and annual revenues of $816.0 million.
Sobha Group operates a diverse technology stack with applications such as
Oracle Cloud HCM, Zendesk Chat and Microsoft 365,
covering areas like Core HR, Chatbots and Conversational AI and Collaboration.
Sobha Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Zendesk and Microsoft.
Sobha Group recently adopted applications including
Zendesk Service in 2020, NextRoll Cookie Consent Banner in 2020 and Cloudflare CDN in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sobha Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sobha Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sobha Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.