AI Buyer Insights:

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

Social Security Administration
Location
6401 Security Blvd,
Baltimore, 21235, MD,
United States
Website
https://www.ssa.gov/
Phone
1 800-772-1213
Artw industry
Government
Employee
Revenue

Social Security Administration Technographics

Social Security Administration Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Social Security Administration and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 59591 Social Security Administration employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Social Security Administration has purchased the following applications: Broadcom Panvalet for Library Management in 2009, Cisco Webex Meetings for Audio Video and Web Conferencing in 2022, Granicus govDelivery for Citizen Engagement in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Social Security Administration is running and its propensity to invest more and deepen its relationship with Broadcom , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Social Security Administration revenues, which have grown to $2.85 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Social Security Administration intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Social Security Administration Tech Stack and Enterprise Applications

Social Security Administration ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Broadcom Legacy Broadcom Panvalet Library Management ERP Services and Operations n/a 2009 2009
In 2009, the Social Security Administration implemented Broadcom Panvalet as a Library Management solution for mainframe source and job stream control in its U.S. public-sector social services and benefits processing environment. Documented terminal-access procedures from an Arizona Department of Economic Security source list PANVALET-Library as a named system for which staff request access, indicating SSA-related use for mainframe source and library access and control. This placement ties Broadcom Panvalet to operational support of case and benefits processing workflows. Broadcom Panvalet was deployed to provide core library management capabilities including centralized source code storage, job stream and control module management, and controlled check-in and check-out of mainframe artifacts. Configuration emphasis aligns with Library Management functional patterns such as cataloging of objects, enforced access controls, and versioned storage for batch jobs and COBOL or assembler source typically associated with mainframe application maintenance. The narrative restates Broadcom Panvalet and its role in managing mainframe source libraries for SSA use. Operational governance is reflected in terminal-access request workflows where PANVALET-Library appears as a specific access item, implying formalized access provisioning and audit-aware entitlement processes tied to SSA activities. The cited evidence is limited to access and procedures documentation rather than explicit technical integration listings, so integrations are described only as the system of record for mainframe source and job stream artifacts referenced by terminal access controls. Broadcom Panvalet supported the business functions of case handling and benefits processing by serving as the repository and access-control point for mainframe source and job stream artifacts used in SSA operations.
Social Security Administration Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2022 2022
Collaboration Collaboration 2020 2020
Social Security Administration CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Granicus Legacy Granicus govDelivery Citizen Engagement CRM n/a 2015 2015
Customer Experience CRM 2018 2018
Marketing Analytics CRM 2002 2002
Tag Management CRM 2018 2018
Social Security Administration ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
Application Performance Management ITSM 2022 2022
Application Performance Management ITSM 2022 2022
Social Security Administration PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
Social Security Administration IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Social Security Administration

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Social Security Administration Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Social Security Administration IT executives and key decision makers. This section highlights Social Security Administration's latest recorded technology evaluations, including ADP Payroll for Payroll on 2026-03-20, ADP TotalSource for PEO (Professional Employer Organization) on 2025-10-10, and Broadcom IDMS for Database Management on 2025-06-27. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Social Security Administration digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-03-20 Social Security Administration Evaluated ADP ADP Payroll Payroll HCM
2025-10-10 Social Security Administration Evaluated ADP ADP TotalSource PEO (Professional Employer Organization) Professional Services
2025-06-27 Social Security Administration Evaluated Broadcom Broadcom IDMS Database Management IaaS
2025-05-29 Social Security Administration Evaluated CRM CRM
2025-05-21 Social Security Administration Evaluated Apps Development PaaS
2025-05-09 Social Security Administration Evaluated Content Management Content Management
2024-12-09 Social Security Administration Evaluated Core Banking ERP Services and Operations
FAQ - APPS RUN THE WORLD Social Security Administration Technographics
Social Security Administration is a Government organization based in United States, with around 59591 employees and annual revenues of $2.85 billion.
Social Security Administration operates a diverse technology stack with applications such as Broadcom Panvalet, Cisco Webex Meetings and Granicus govDelivery, covering areas like Library Management, Audio Video and Web Conferencing and Citizen Engagement .
Social Security Administration has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Broadcom, Cisco Systems and Granicus.
Social Security Administration recently adopted applications including Cisco Webex Meetings in 2022, Akamai mPulse in 2022 and New Relic APM in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Social Security Administration’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Social Security Administration’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Social Security Administration technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.