SouthState Bank
1101 1st St S,
Winter Haven, 33880, FL,
United States
Winter Haven, 33880, FL,
United States
1 863-551-5500
Banking and Financial Services
SouthState Bank Technographics
SouthState Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SouthState Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 SouthState Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SouthState Bank has purchased the following applications: SAP Concur Invoice for AP Automation in 2014, UKG Pro Benefits Administration (ex UltiPro Benefits Prime) for Benefits Administration in 2018, Jack Henry Banking SilverLake for Core Banking in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SouthState Bank is running and its propensity to invest more and deepen its relationship with SAP , IBM , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SouthState Bank revenues, which have grown to $1.67 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SouthState Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SouthState Bank Tech Stack and Enterprise Applications
SouthState Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Invoice | AP Automation | ERP | n/a | 2014 | 2015 |
In 2014, SouthState Bank implemented SAP Concur Invoice as part of an AP Automation initiative to centralize accounts payable workflows across its multi-state operations. The implementation targeted invoice processing and expense integration and was positioned alongside Concur Travel and Concur Expense functionality to create a unified payables and travel expense footprint.
The deployment included SAP Concur Invoice configuration for automated invoice capture, approvals routing, and vendor invoicing controls, together with Concur Expense integration to align employee expense reporting. The program also incorporated a Virtual Pay Program and a vendor management system to expand payment options and manage supplier data, with Concur System Administrator responsibilities established for ongoing configuration and operational support.
Integrations were executed as multi-system connections, explicitly linking Concur Travel with the invoice and expense flows to improve compliance and risk controls, and aligning corporate credit card and travel program data with AP processes. The rollout supported a merged accounts payable organization spanning more than 300 locations across six states, managing communications for over 30,000 vendors and processing approximately 96,000 invoices and 60,000 expense reports annually with a compact support team.
Governance included development of standard operating procedures and a formal training program for Concur Invoice and Expense, with AP system administration embedded into operational roles. The implementation supported merger activity, centralized workflows under the AP Automation solution, drove compliance and risk mitigation, and delivered stated outcomes including a Virtual Pay Program that created an additional revenue stream and a reported 20% reduction in operating expenses.
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ERP Financial | ERP |
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2012 | 2012 |
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Expense Management | ERP |
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2014 | 2015 |
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Payment Processing | ERP |
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2020 | 2020 |
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SouthState Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro Benefits Administration (ex UltiPro Benefits Prime) | Benefits Administration | HCM | n/a | 2018 | 2019 |
In 2018 SouthState Bank implemented UKG Pro Benefits Administration (ex UltiPro Benefits Prime) to centralize Benefits Administration within its HR operations. The deployment targeted employee benefits enrollment and eligibility management across the bank, positioning UKG Pro Benefits Administration as the primary tool for benefits configuration and employee self service in the Benefits Administration category.
The implementation configured core benefits modules including benefits enrollment and open enrollment orchestration, eligibility rule sets, life event processing, benefit deduction mapping, and benefits reporting and reconciliation. Administrators used the UKG Pro Benefits Administration application to create and manage plan configurations, enrollment windows, and employee-facing benefit elections, while leveraging standard benefits workflow automation for approvals and change tracking.
Operational coverage centered on the HR Services function, with HR Services Specialists providing Tier I support and using the application to respond to employee inquiries about benefits, payroll, time management, PTO and leave, and to assist with UltiPro password resets. The implementation supported employee self service for benefits elections and enabled HR staff to perform testing of new programs and prepare reports requested by business partners.
Governance controls were established to align benefits administration with the bank policies and compliance requirements noted in HR job responsibilities, including Confidentiality and Privacy Standards, applicable regulations, and HIPAA requirements. Day to day operations included a one hour SLA for HR Tier I responses, collaboration with the Compliance Officer for NMLS issuance and renewal workflows, and ongoing cross training to maintain operational coverage and accurate maintenance of employee information.
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Benefits Administration, Pension Administration | HCM |
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2015 | 2015 |
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Compensation Management | HCM |
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2018 | 2019 |
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Core HR | HCM |
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2018 | 2019 |
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Payroll | HCM |
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2014 | 2015 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2015 |
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SouthState Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 SouthState Bank implemented Jack Henry Banking SilverLake as its Core Banking platform. This deployment established SilverLake as the primary system for processing and controlling payment flows within the bank, with documented operational use in wire and ACH operations during subsequent years.
Jack Henry Banking SilverLake was configured to support day to day wire and ACH processing, automatic fund transfers, and sweep activity, and to generate ACH memo post reports. Functional usage included incoming and outgoing wire workflows, daily transaction review and reconciliation, and queue management for automatic fund transfers, reflecting typical Core Banking transaction processing and posting capabilities.
Operational coverage centered on the bank's Wire and ACH operations and branch processing, including hands on use at the Gastonia, NC site where staff processed wires daily. The implementation included management of Gladiator Alerts for wire and ACH file monitoring as part of the operational control set up inside the SilverLake environment.
Governance and process changes accompanied the rollout, with staff training for new employees and branches, updates to wire and ACH procedure manuals, daily processing reviews for accuracy, and operational checklists such as ACH memo posting duties. Operational tasks documented for the environment also included inventory and administrative responsibilities that supported ongoing reliability of wire and ACH operations.
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Core Banking | ERP Services and Operations |
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2018 | 2018 |
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Digital Banking | ERP Services and Operations |
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2020 | 2021 |
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Lease Management | ERP Services and Operations |
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2024 | 2024 |
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Loan Management | ERP Services and Operations |
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2024 | 2024 |
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Loan Origination System (LOS) | ERP Services and Operations |
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2025 | 2025 |
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Travel Management | ERP Services and Operations |
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2014 | 2015 |
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SouthState Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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SouthState Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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SouthState Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2013 | 2013 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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SouthState Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2024 | 2024 |
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SouthState Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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SouthState Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at SouthState Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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SVP Director of Core Banking Services at South State Bank | Director | IT | |
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Principal Accounting Officer | Director | Finance | |
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Chief Banking Officer | CXO | Finance | |
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EVP - Enterprise Digital Enterprise Officer | VP | IT | |
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SVP, Financial System Consultant | VP | IT | |
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Human Resources Director | Director | HR | |
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SVP/Benefits/Payroll Manager | VP | HR | |
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Human Resources Business Partner | Manager | HR | |
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Executive Vice President, Human Resources | VP | HR | |
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SVP; Director of Digital Banking | Director | IT | |
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Vice President Commercial Banking | VP | Sales | |
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SVP, Director of IT Operations | Director | IT | |
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VP, IT Program Manager | VP | IT | |
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SVP, Information Security Officer / IT Risk Officer | VP | IT | |
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Salesforce/nCino Sr System Administrator | Manager | Marketing | |
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VP, Operations Manager Small Loans | VP | Finance | |
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Vice President, Loan Syndications | VP | Operations | |
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VP - Commerical Loan Underwriter III | VP | Finance | |
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Vice President Consumer Loan Officer | VP | Operations | |
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Vice President, Loan Sales & Hedging Director | VP | Finance | |
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Apps Being Evaluated by SouthState Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SouthState Bank IT executives and key decision makers. This section highlights SouthState Bank's latest recorded technology evaluations, including VISANet for Payment Processing on 2024-08-15. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SouthState Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-08-15 | SouthState Bank | Evaluated | Visa | VISANet | Payment Processing | ERP |
FAQ - APPS RUN THE WORLD SouthState Bank Technographics
SouthState Bank is a Banking and Financial Services organization based in United States,
with around 5000 employees and annual revenues of $1.67 billion.
SouthState Bank operates a diverse technology stack with applications such as
SAP Concur Invoice, UKG Pro Benefits Administration (ex UltiPro Benefits Prime) and Jack Henry Banking SilverLake,
covering areas like AP Automation, Benefits Administration and Core Banking.
SouthState Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, UKG and Jack Henry & Associates.
SouthState Bank recently adopted applications including
Lama AI in 2025, LTi ASPIRE Platform in 2024 and Blend Close in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SouthState Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SouthState Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SouthState Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.