St John Ambulance (Vic)
170 Forster Road,
Mount Waverley, 3149, VIC,
Australia
Mount Waverley, 3149, VIC,
Australia
61 3 8588 8588
Non Profit
St John Ambulance (Vic) Technographics
St John Ambulance (Vic) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by St John Ambulance (Vic) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 St John Ambulance (Vic) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St John Ambulance (Vic) has purchased the following applications: SAP Business One for ERP Financial in 2017, JobAdder ATS for Applicant Tracking System in 2017, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St John Ambulance (Vic) is running and its propensity to invest more and deepen its relationship with SAP , JobAdder , Moodle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St John Ambulance (Vic) revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St John Ambulance (Vic) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
St John Ambulance (Vic) Tech Stack and Enterprise Applications
St John Ambulance (Vic) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP Business One | SAP Business One | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, St John Ambulance (Vic) implemented SAP Business One as its ERP Financial system. The deployment targeted core finance workflows across the 500-employee nonprofit and was delivered alongside an existing landscape that included internal web portals, Salesforce, and ongoing IT support desk activities.
SAP Business One was configured to manage core financial management capabilities, including general ledger, accounts payable, accounts receivable and financial reporting consistent with the ERP Financial category. Configuration work was coordinated with internal developers working in PHP, MS SQL Server and the CodeIgniter framework to expose transactional and reporting data through internal portals and service desk interfaces.
Integrations connected SAP Business One to Salesforce to align CRM-driven service events with financial processes, and to PHP/MS SQL Server based internal applications to enable operational data flows between service delivery and finance. These connections were implemented as application integration points and middleware-enabled interfaces to support cross-system transactions and reporting.
Governance emphasized cross-functional change control between IT and finance, with internal development and support teams maintaining ongoing projects and enhancements. The SAP Business One deployment supported finance and IT operations for St John Ambulance (Vic) and remained a central platform for continued application-level integration and portal-driven access to financial data.
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St John Ambulance (Vic) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JobAdder | Legacy | JobAdder ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017 St John Ambulance (Vic) implemented JobAdder ATS as their Applicant Tracking System, deploying JobAdder ATS on the organization career opportunities page to capture applications directly from the public website. The deployment established JobAdder ATS as the primary application intake channel for recruitment activities across St John Ambulance (Vic).
The implementation leverages core Applicant Tracking System capabilities, including online job posting to the public career page, application capture and parsing, a centralized candidate database, and configurable recruitment workflows for requisition routing, screening, interview scheduling, and offer documentation. Configuration appears focused on standardizing vacancy publication and applicant lifecycle management, aligning candidate status tracking and communication templates with HR recruiting processes.
Operational responsibility for JobAdder ATS sits with St John Ambulance (Vic) human resources and recruitment teams, with the system integrated into the public career opportunities site to provide a continual applicant funnel. Governance reflects centralized intake and workflow orchestration for recruitment, enabling consistent application handling and recordkeeping through the JobAdder ATS Applicant Tracking System.
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Learning and Development | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2019 | 2019 |
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St John Ambulance (Vic) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, St John Ambulance (Vic) deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The implementation uses Salesforce Chat to provide real-time web messaging within the Chatbots and Conversational AI category, enabling session initiation from site pages, queuing and routing of requests to staffed agent consoles, and capture of chat transcripts for subsequent follow-up. The rollout targets public-facing inquiry handling and volunteer or community engagement touchpoints on the St John Ambulance (Vic) website.
Configuration emphasized standard Salesforce Chat capabilities, including pre-chat intake, session queuing, skill-based routing, canned response libraries, and agent console workflows, all embedded into existing web pages for immediate visitor engagement. Operational coverage is centered on web contact workflows that route to central service desks and volunteer coordination teams, supported by governance through chat handling procedures and scripted response guidelines. This positions Salesforce Chat (formerly Salesforce Live Agent) as the primary Chatbots and Conversational AI application for St John Ambulance (Vic) web-based conversational servicing.
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St John Ambulance (Vic) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2021 | 2021 |
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St John Ambulance (Vic) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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St John Ambulance (Vic) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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St John Ambulance (Vic) PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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St John Ambulance (Vic) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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St John Ambulance (Vic) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at St John Ambulance (Vic)
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior People and Culture Business Partner | Manager | HR | |
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People and Culture Business Partner | Manager | HR | |
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IT Manager | Manager | IT | |
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Apps Being Evaluated by St John Ambulance (Vic) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from St John Ambulance (Vic) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the St John Ambulance (Vic) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD St John Ambulance (Vic) Technographics
St John Ambulance (Vic) is a Non Profit organization based in Australia,
with around 500 employees and annual revenues of $150.0 million.
St John Ambulance (Vic) operates a diverse technology stack with applications such as
SAP Business One, JobAdder ATS and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
St John Ambulance (Vic) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, JobAdder and Salesforce.
St John Ambulance (Vic) recently adopted applications including
Magnite (ex Rubicon Project) in 2022, CodeTwo Email Signatures in 2021 and Microsoft Azure Monitor in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of St John Ambulance (Vic)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates St John Ambulance (Vic)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete St John Ambulance (Vic) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.