London, E1 6PW,
United Kingdom
Starling Bank Technographics
Starling Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Starling Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Starling Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Starling Bank has purchased the following applications: PayStream Accountancy for ERP Financial in 2020, Workable ATS for Applicant Tracking System in 2019, In-House Digital Banking for Digital Banking in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Starling Bank is running and its propensity to invest more and deepen its relationship with PayStream , Stripe , Currency Cloud or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Starling Bank revenues, which have grown to $887.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Starling Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Starling Bank Tech Stack and Enterprise Applications
Starling Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayStream | Legacy | PayStream Accountancy | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020 Starling Bank added PayStream Accountancy to its Starling Marketplace, provisioning PayStream Accountancy as an ERP Financial offering so business customers can connect bank feeds to an external accounting platform. The integration explicitly uses PayStream Accountancy to sync transactions and to enable automated bookkeeping and accounting reconciliation for Starling business customers in the United Kingdom.
The implementation centers on marketplace provisioning and direct bank feed connectivity, with PayStream Accountancy providing core bookkeeping and accounting modules including bank feed ingestion, transaction synchronization, automated reconciliation workflows, and tax and return preparation support. Configuration work focused on mapping transaction feeds to accounting structures and chart of accounts to support reconciliations and year end reporting workflows consistent with ERP Financial functionality.
Operational scope covers Starling business customers in the UK and impacts business functions for accounting, bookkeeping, and tax preparation. Governance and operational controls were implemented through marketplace provisioning and customer consent-driven data exchange, establishing an ongoing synchronization cadence between Starling bank feeds and PayStream Accountancy while preserving the separation of banking and accounting operational domains.
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2022 | 2022 |
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Payment Processing | ERP |
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2020 | 2020 |
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Starling Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workable | Legacy | Workable ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019, Starling Bank deployed Workable ATS as its Applicant Tracking System. The implementation emphasized embedding Workable ATS on the bank website to capture applicants through the careers site and to provide a single intake point for recruiting activity.
Workable ATS was configured to support core Applicant Tracking System workflows, including job posting management, candidate sourcing and capture, pipeline management, interview scheduling, and offer tracking. Configuration work focused on aligning hiring stages and collaborative review features with Starling Bank recruiting practices, while retaining the Workable ATS candidate record as the central hiring artifact.
The deployment integrated the careers site with the Workable ATS applicant flow so resumes and application data land directly into the system, and standard application notifications and candidate communications are run from the ATS. Operational coverage included the talent acquisition team and hiring managers across the bank in the United Kingdom, with the platform used for end to end candidate lifecycle management.
Governance centered on standardizing hiring workflows, defining role based access for recruiters and hiring managers, and instituting consistent interview stages and evaluation processes within Workable ATS. The implementation prioritized consistent pipeline governance and auditability to support enterprise hiring discipline while keeping candidate sourcing and selection centralized in the Applicant Tracking System.
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Employee Recognition and Rewards Management | HCM |
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2022 | 2022 |
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Video Interviewing | HCM |
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2019 | 2020 |
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Starling Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House Digital Banking | Digital Banking | ERP Services and Operations | n/a | 2014 | 2017 |
In 2014, Starling Bank developed an in-house, cloud-native platform provisioned as In-House Digital Banking to operate its retail and SME services in the United Kingdom, positioning the project squarely within the Digital Banking category. The platform was productised as Engine and built to support rapid feature releases and scalable operations for consumer and small business banking services, with export of the product to other markets now underway.
The In-House Digital Banking implementation provides a combined core banking and customer-facing application stack, including account management, transaction processing and payment orchestration, customer onboarding and digital-channel interfaces for mobile and web. The platform emphasizes API-first design and modular functional boundaries so that account ledger, payments, card services and customer experience components can be developed and released independently.
Architecturally the deployment follows a cloud-native approach, with containerized services, service segmentation and continuous delivery pipelines to enable frequent releases and operational scaling. The implementation exposes APIs and standard integration points to support partner services and third-party connectivity, while centralizing platform telemetry and operational tooling to manage uptime and resiliency across UK retail and SME operations.
Governance and delivery are centered on in-house product and platform teams that own feature releases, operational runbooks and platform roadmaps, enabling iterative rollout across customer segments. The In-House Digital Banking platform is credited with fast time-to-market and the scalability necessary for Starling to commercialize Engine and offer the platform capabilities to partners and other markets.
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Starling Bank AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2025 | 2025 |
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Starling Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Starling Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Starling Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Starling Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2022 | 2022 |
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Starling Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center, Customer Experience | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Starling Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Incident Management | ITSM |
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2017 | 2017 |
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Starling Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2021 | 2021 |
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FX and Currency Management | TRM |
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2016 | 2016 |
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Starling Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Starling Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Starling Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Starling Bank
Apps Being Evaluated by Starling Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-12 | Starling Bank | Evaluated | Workday | Workday Peakon Employee Voice | Employee Engagement | HCM |
| 2025-04-03 | Starling Bank | Evaluated | FIS Global | FIS Core Banking | Core Banking | ERP Services and Operations |
| 2025-02-18 | Starling Bank | Evaluated | ActiveOps | ActiveOps Workware+ | Workforce Management | HCM |
| 2025-02-06 | Starling Bank | Evaluated |
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Core Banking | ERP Services and Operations |
| 2024-09-18 | Starling Bank | Evaluated |
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Professional Services | Professional Services |
| 2024-08-22 | Starling Bank | Evaluated |
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Core Banking | ERP Services and Operations |