StarTrack
Level 2 219-241 Clevland Street,
Sydney, 2016, NSW,
Australia
Sydney, 2016, NSW,
Australia
61 13 23 45
Transportation
StarTrack Technographics
StarTrack Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by StarTrack and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 StarTrack employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that StarTrack has purchased the following applications: Frontier Software Chris21 Payroll for Payroll in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Adobe Experience Manager for Digital Asset Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems StarTrack is running and its propensity to invest more and deepen its relationship with Frontier Software , UKG , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing StarTrack revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for StarTrack intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
StarTrack Tech Stack and Enterprise Applications
StarTrack HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software Chris21 Payroll | Payroll | HCM | n/a | 2014 | 2014 |
In 2014 StarTrack implemented Frontier Software Chris21 Payroll. The deployment placed Frontier Software Chris21 Payroll into operational use at StarTrack National Head Office and across the company's Australian branch network supporting a workforce of approximately 3000 employees, establishing a centralized payroll and employee records platform in the Payroll category.
Configuration work focused on employee master data management and scheduled payroll processing, with routine payroll-related reporting configured for monthly execution. Administrative operations documented in source notes include running and actioning the monthly employee headcount report within the Chris21 system, maintaining employee distribution lists, and managing employee milestone data such as birthdays and anniversaries.
Frontier Software Chris21 Payroll operated alongside other corporate applications used by StarTrack, including Basware for purchase management, QBT for executive travel bookings, NAB Flexipurchase for expense reconciliation, the local despatch system for couriers, and Cabcharge voucher administration, while remaining the system of record for payroll and headcount. The source material does not assert direct technical integrations, therefore Chris21 functioned as the central payroll and reporting platform coexisting with procurement, travel, expense and dispatch systems across Australian offices.
Governance and operational practice centered on HR and payroll administrators producing monthly outputs that supported HR operations, finance reconciliation, office administration and the OD and Talent team for hiring and graduate program assessment. The implementation emphasized payroll administration, employee record governance, and repeatable reporting processes to support national office and branch level operations.
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Workforce Scheduling | HCM |
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2013 | 2013 |
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StarTrack Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, StarTrack deployed Cisco Webex Meetings on its public website to provide web-based conferencing capabilities. The deployment positions Cisco Webex Meetings within StarTrack's digital customer engagement and internal communications stack, categorized as Audio Video and Web Conferencing, and supports customer-facing meeting workflows on startrack.com.au.
The implementation leverages Cisco Webex Meetings' cloud meeting capabilities embedded via web join flows and meeting widgets, providing real-time audio, HD video, screen sharing, in-meeting chat, recording, and participant management. Configuration work emphasized meeting room provisioning, scheduling controls, access controls for external participants, and reusable meeting templates tailored to customer service interactions and operational briefings.
Operational coverage centers on public-facing customer interactions through the StarTrack website and corporate communications across StarTrack offices in Australia. Governance and process changes focused on meeting access policies, session moderation roles, content retention settings within Cisco Webex Meetings, and a division of ownership with IT managing web embedding and join flows while business units control scheduling and meeting templates.
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StarTrack Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2016 | 2016 |
In 2016 StarTrack implemented Adobe Experience Manager on their website to establish a centralized Digital Asset Management capability for web content and media delivery. Adobe Experience Manager serves as the primary asset repository and authoring platform supporting StarTrack web pages and digital experiences.
The deployment focused on Adobe Experience Manager Digital Asset Management modules, including a centralized asset repository, metadata taxonomy, rendition management, asset ingestion workflows, and content authoring components. The implementation used AEM author and publish architecture to manage web-facing assets and to support asset lifecycle processes such as version control and published renditions.
Operational coverage centered on marketing and digital teams responsible for web content and media, with governance around metadata standards, role based access controls, and approval workflows for published assets. StarTrack Adobe Experience Manager Digital Asset Management supports the companys web content management and asset governance across its Australian operations.
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Digital Signing | Content Management |
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2021 | 2021 |
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StarTrack SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Warehouse Management | SCM |
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2016 | 2016 |
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StarTrack CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2020 | 2020 |
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StarTrack ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2015 | 2015 |
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StarTrack PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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StarTrack IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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StarTrack CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at StarTrack
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by StarTrack Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from StarTrack IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the StarTrack digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD StarTrack Technographics
StarTrack is a Transportation organization based in Australia,
with around 3000 employees and annual revenues of $1.20 billion.
StarTrack operates a diverse technology stack with applications such as
Frontier Software Chris21 Payroll, Cisco Webex Meetings and Adobe Experience Manager,
covering areas like Payroll, Audio Video and Web Conferencing and Digital Asset Management.
StarTrack has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Frontier Software, Cisco Systems and Adobe Systems.
StarTrack recently adopted applications including
DocuSign eSignature in 2021, SmartSheet in 2021 and Amazon S3 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of StarTrack’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates StarTrack’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete StarTrack technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.