State Electric Supply Company
2010 Second Ave,
Huntington, 25703-1108, WV,
United States
Huntington, 25703-1108, WV,
United States
1 304-523-7491
Distribution
State Electric Supply Company Technographics
State Electric Supply Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by State Electric Supply Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 State Electric Supply Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that State Electric Supply Company has purchased the following applications: Formilla.com for Chatbots and Conversational AI in 2021, Infor Process Mining for Process Mining in 2024, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems State Electric Supply Company is running and its propensity to invest more and deepen its relationship with Formilla.com , Infor , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing State Electric Supply Company revenues, which have grown to $577.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for State Electric Supply Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
State Electric Supply Company Tech Stack and Enterprise Applications
State Electric Supply Company AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Formilla.com | Legacy | Formilla.com | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 State Electric Supply Company deployed Formilla.com as its Chatbots and Conversational AI solution on the corporate website. The deployment uses Formilla.com as an embedded website chat widget to provide live chat, automated messaging, lead capture, proactive visitor engagement, canned responses, offline message capture, and conversation transcripts across public product and support pages.
The implementation follows a cloud hosted SaaS delivery model with the Formilla.com widget instrumented into site pages and checkout touchpoints to handle order inquiries and technical support requests. Functional modules configured include the chat widget, automated messaging rules and triggers, lead capture forms, basic analytics and transcript logging, aligned to customer service and inside sales workflows.
Operational coverage is focused on the State Electric Supply Company website serving United States customers, with ownership concentrated in eCommerce and customer service teams. Governance established conversational routing and response workflows, template libraries for agents, and monitoring for chat volume and transcript review, enabling structured handoff between automated responses and live agents.
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State Electric Supply Company Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor Process Mining | Process Mining | Analytics and BI | n/a | 2024 | 2024 |
In 2024, State Electric Supply Company implemented Infor Process Mining to accelerate visibility across order to cash and shipment processes. The deployment was executed as part of their CloudSuite analytics rollout, using Process Mining capabilities to instrument transaction flows and surface process bottlenecks across distribution operations.
Configuration and functional scope centered on finance and order to cash capabilities, inferred from reported improvements in billing and collections timelines. Infor Process Mining was used to map end to end order to cash workflows, identify exception paths, and prioritize root cause analysis in fulfillment and invoicing workflows.
Operational coverage included distribution operations, finance, and customer service functions, with the Process Mining implementation delivering cross functional event log analysis and process visualization. The deployment leveraged CloudSuite analytics for data ingestion and orchestration, aligning process mining outputs with downstream shipment and payment processing activities.
Results were reported by the company, noting an approximately 86 percent reduction in issue identification time, shipment cycle times shortened from five days to two days, and customer payment cycles reduced from seven days to three days. The program was positioned inside the CloudSuite analytics rollout in 2024 and focused on embedding process mining insights into ongoing order to cash monitoring and operational cadence.
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State Electric Supply Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, State Electric Supply Company deployed Cisco Webex Meetings, an Audio Video and Web Conferencing application, and publicly surfaced the service on its corporate website. Cisco Webex Meetings is used as the primary web conferencing layer for customer-facing scheduling and remote collaboration, with the full application name visible in the site deployment.
The implementation leverages standard Cisco Webex Meetings capabilities including browser-based join flows, scheduled meeting orchestration, HD audio and video, screen sharing, recording, and host controls for participant management. Configuration appears focused on meeting lifecycle controls and user access provisioning, aligning with typical Audio Video and Web Conferencing functional workflows for external and internal sessions.
Operational coverage targets sales, customer support, and technical services teams, using the website-embedded Webex access to streamline external engagements and remotely conduct technical reviews. Governance is oriented around meeting access and host permissions consistent with hosted conferencing usage, and deployment architecture is consistent with a cloud-delivered Cisco Webex Meetings implementation integrated into the corporate web presence.
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Collaboration | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2022 | 2022 |
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State Electric Supply Company Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2019 | 2019 |
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State Electric Supply Company eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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State Electric Supply Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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State Electric Supply Company PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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State Electric Supply Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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State Electric Supply Company CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at State Electric Supply Company
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by State Electric Supply Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from State Electric Supply Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the State Electric Supply Company digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD State Electric Supply Company Technographics
State Electric Supply Company is a Distribution organization based in United States,
with around 550 employees and annual revenues of $577.0 million.
State Electric Supply Company operates a diverse technology stack with applications such as
Formilla.com, Infor Process Mining and Cisco Webex Meetings,
covering areas like Chatbots and Conversational AI, Process Mining and Audio Video and Web Conferencing.
State Electric Supply Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Formilla.com, Infor and Cisco Systems.
State Electric Supply Company recently adopted applications including
Infor Process Mining in 2024, Slack Connect in 2022 and Formilla.com in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of State Electric Supply Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates State Electric Supply Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete State Electric Supply Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.