State of Louisiana
1201 N. Third St., Ste. 7-210,
Baton Rouge, 70802, LA,
United States
Baton Rouge, 70802, LA,
United States
1 225-342-7000
Government
State of Louisiana Technographics
State of Louisiana Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by State of Louisiana and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 69906 State of Louisiana employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that State of Louisiana has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2008, SAP HCM Leave Management for Absence and Leave Management in 2008, LiveChat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems State of Louisiana is running and its propensity to invest more and deepen its relationship with SAP , NEOGOV , NexLearn, LLC or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing State of Louisiana revenues, which have grown to $47.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for State of Louisiana intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
State of Louisiana Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP R/3 | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2008 | 2010 |
In 2008, the State of Louisiana migrated from SAP R/3 to SAP ERP ECC 6.0 as part of the State of Louisiana ERP Project based in Baton Rouge. The engagement focused on delivering an ERP Financial platform to consolidate core finance and administrative processes within the state environment.
The implementation of SAP ERP ECC 6.0 encompassed a broad suite of functional modules, including FI, CO, AM, PS, MM, PP-PI, PP, PM, SRM and CRM, together with BW, BI and BPC for reporting and planning. SRM 7.0 was deployed in Extended Classic mode with Procurement for Public Sector, reflecting configuration of public sector procurement workflows and supplier interaction aligned to state purchasing rules.
The technical footprint included DB2 as the database layer and SAP Solution Manager for application lifecycle and operations management, indicating integrated monitoring, change control and support processes. SAP ERP ECC 6.0 was instrumented with BW/BI/BPC for enterprise reporting and planning, linking transactional finance and procurement data to analytics and planning use cases.
Governance and process changes emphasized procurement and financial process standardization, with SRM PPS modules driving public sector purchasing patterns and PS and BPC supporting project accounting and financial planning. The program explicitly migrated state financial operations from SAP R/3 to SAP ERP ECC 6.0 and established Solution Manager based governance for ongoing support and release management.
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ERP Financial | ERP Financial Management |
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2000 | 2003 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Leave Management | Absence and Leave Management | HCM | n/a | 2008 | 2010 |
In 2008, State of Louisiana implemented SAP HCM Leave Management to standardize absence processing and time management across its 69,906 employee workforce. The SAP HCM Leave Management deployment targeted Absence and Leave Management functions within human resources, timekeeping, and payroll processes.
The implementation emphasized SAP Time Management configuration, defining a public holiday calendar scoped to personal sub-areas and configuring daily and periodic work schedules with break schedules to support varying shift patterns, including both paid and unpaid breaks, and to establish WS rules. Absence rules and attendance types were defined for different personal sub-area groupings to differentiate entitlements and time recording behaviors. The project resolved configuration issues related to leave types, leave quotas, job classes, and the mapping of personal areas and personal sub-areas within SAP HCM Leave Management.
Operational coverage was organized around personal areas and personal sub-areas, enabling differentiated rule sets across distinct employee groupings and shift patterns. The SAP HCM Leave Management application was configured to manage absence entitlements and attendance recording in alignment with state HR policy and pay processing needs.
Governance actions centered on formalizing work schedule rules, attendance and absence rule sets, and quota management processes to align system configuration with HR policy and downstream payroll inputs. The implementation narrative is configuration centric, focusing on Absence and Leave Management and Time Management modules rather than infrastructure changes.
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Applicant Tracking System | HCM |
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2015 | 2015 |
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Benefits Administration | HCM |
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2008 | 2010 |
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Compensation Management | HCM |
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2008 | 2010 |
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Core HR | HCM |
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2008 | 2010 |
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Core HR | HCM |
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2008 | 2010 |
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Core HR | HCM |
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2000 | 2003 |
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Learning and Development | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2008 | 2010 |
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Payroll | HCM |
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2008 | 2010 |
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Payroll | HCM |
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2000 | 2003 |
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Performance and Goal Management | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2008 | 2010 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, the State of Louisiana implemented LiveChat on its public website. LiveChat is deployed as a web embedded application and is categorized in Chatbots and Conversational AI to enable real time messaging for citizen engagement and constituent inquiries.
The deployment uses an embedded website chat widget combined with browser based agent consoles and administrative dashboards, reflecting typical Chatbots and Conversational AI architectures. Functional capabilities implemented include live chat routing, canned responses, chat transcript logging and operational monitoring, with configuration for operator roles, business hours and message templates to support consistent constituent interactions. The LiveChat application is configured to capture conversational transcripts and administrative events for operational review.
Operational scope centers on web based constituent interaction across the State of Louisiana portal and supports communications and constituent services functions. Governance focuses on operator access controls, chat retention settings, privacy controls and escalation workflows from chat to internal handling. The State of Louisiana LiveChat Chatbots and Conversational AI deployment provides a persistent conversational interface on the state site for citizen engagement.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2000 | 2003 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2020 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2000 | 2003 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2023 | 2023 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Trade Order Management System (TOMS) | Investment Management |
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2024 | 2024 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Operating System (OS) | PaaS |
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1995 | 1995 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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1995 | 1995 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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1995 | 1995 |
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Database Management | IaaS |
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2013 | 2014 |
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Digital Workspace | IaaS |
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2018 | 2018 |
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Network Virtualisation | IaaS |
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2018 | 2018 |
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Network Virtualisation | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR), EMM / MDM / MAM | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at State of Louisiana
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by State of Louisiana Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from State of Louisiana IT executives and key decision makers. This section highlights State of Louisiana's latest recorded technology evaluations, including Alorica Customer Experience Management for Customer Experience on 2025-10-07, Hyland OnBase for Content Management on 2025-07-16, and SAP Ariba for Procurement on 2025-07-11. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the State of Louisiana digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD State of Louisiana Technographics
State of Louisiana is a Government organization based in United States,
with around 69906 employees and annual revenues of $47.60 billion.
State of Louisiana operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP HCM Leave Management and LiveChat,
covering areas like ERP Financial, Absence and Leave Management and Chatbots and Conversational AI.
State of Louisiana has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and LiveChat, Inc..
State of Louisiana recently adopted applications including
Clearwater Order Management in 2024, Enghouse CCaaS in 2023 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of State of Louisiana’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates State of Louisiana’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete State of Louisiana technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.