Warriewood, 2102, NSW,
Australia
Stone Real Estate Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Stone Real Estate Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Stone Real Estate Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Stone Real Estate Australia has purchased the following applications: Proptech Labs Inspection Manager for Real Estate Property Management in 2020, ReHero Alex AI for Chatbots and Conversational AI in 2025, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Stone Real Estate Australia is running and its propensity to invest more and deepen its relationship with Proptech Labs , InspectRealEstate , ReHero AI or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Stone Real Estate Australia revenues, which have grown to $82.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Stone Real Estate Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Proptech Labs | Legacy | Proptech Labs Inspection Manager | Real Estate Property Management | ERP Services and Operations | n/a | 2020 | 2020 |
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Real Estate Property Management | ERP Services and Operations |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ReHero AI | Legacy | ReHero Alex AI | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 |
In 2025 Stone Real Estate Australia deployed ReHero Alex AI on their website, implementing a Chatbots and Conversational AI capability to manage property inquiries and first‑touch customer engagement. The implementation positioned ReHero Alex AI as the primary web conversational interface across listing pages and contact entry points, routing prospective buyer and tenant interactions into structured conversation flows and lead capture mechanisms. This configuration centralizes property enquiry triage and preliminary qualification on the public site while maintaining a web-first deployment footprint in Australia.
ReHero Alex AI was configured with natural language understanding, intent classification and templated conversational scripts aligned to common real estate workflows, including property information requests, viewing bookings and basic eligibility checks. The implementation included a site content ingestion process to populate the chatbot knowledge base with listing attributes and FAQ content, plus scripted escalation paths for handoff to human agents via configured escalation workflows. Conversation logging and session context were enabled to preserve continuity across multi-step dialogs.
Operational governance was established with cross-functional ownership from sales, leasing and customer service teams, and a content update cadence for property and FAQ updates tied to website publishing processes. Monitoring and conversational analytics were instrumented to track intent performance and dialogue fallbacks, supporting iterative refinement of intents and response templates. ReHero Alex AI on the Stone Real Estate Australia website therefore serves as an automated front door for customer interactions, embedding Chatbots and Conversational AI to streamline inquiry handling and agent handoffs.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2014 | 2014 |
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Web Content Management | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Real Estate CRM | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Real Estate CRM | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Advanced Subsurface Mapping | PLM and Engineering |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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Domain Name System (DNS) | IaaS |
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2014 | 2014 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2018 | 2018 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2014 | 2014 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2014 | 2014 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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