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Sumo Sushi & Bento
Location
Shop no 13, Jumeira 1, Bur Dubai,
Dubai, x,
United Arab Emirates
Website
https://www.sumosushibento.com/
Phone
971 4 344 3672
Artw industry
Leisure and Hospitality
Employee
Revenue

Sumo Sushi & Bento Technographics

Sumo Sushi & Bento Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Sumo Sushi & Bento and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Sumo Sushi & Bento employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Sumo Sushi & Bento has purchased the following applications: Microsoft 365 for Collaboration in 2015, Sapaad Online Ordering for Online Food Ordering System in 2022, Sapaad CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Sumo Sushi & Bento is running and its propensity to invest more and deepen its relationship with Microsoft , Sapaad , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Sumo Sushi & Bento revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sumo Sushi & Bento intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Sumo Sushi & Bento Tech Stack and Enterprise Applications

Sumo Sushi & Bento Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
Sumo Sushi & Bento eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sapaad Legacy Sapaad Online Ordering Online Food Ordering System eCommerce n/a 2022 2022
In 2022 Sumo Sushi & Bento implemented Sapaad Online Ordering, an Online Food Ordering System, to establish a branded direct ordering channel and unify order capture across delivery, takeaway and dine in within the United Arab Emirates. The deployment focused on capturing direct orders through a vendor-hosted online storefront while consolidating order streams to a single operational queue to improve direct orders and operational control. The implementation used the branded online ordering module together with POS integration to synchronize orders, menus and order status between the online storefront and in‑store point of sale. Sapaad Online Ordering was configured to route orders by fulfillment type, surface real time order status to staff, and centralize menu and pricing updates to reduce manual reconciliation between channels. Operational coverage included customer facing channels and core restaurant operations, impacting front of house order acceptance, kitchen routing and delivery coordination across UAE sites. Governance changes emphasized centralized order management, menu governance and adjusted fulfillment workflows to support the unified order capture model, with vendor-hosted online ordering integrated into existing store operations to improve direct order volume and operational control.
Sumo Sushi & Bento CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sapaad Legacy Sapaad CRM CRM CRM n/a 2021 2021
In 2021, Sumo Sushi & Bento implemented Sapaad CRM, deploying the CRM application to centralize restaurant operations and loyalty across its United Arab Emirates operations. The deployment addressed organizational scale of roughly 350 employees and focused on unifying customer engagement and operational control under the CRM platform. The implementation used Sapaad CRM alongside inventory control, call center functionality, and multi channel ordering capabilities as part of a single platform footprint. Configuration emphasized CRM‑aligned workflows such as consolidated customer profiles, loyalty program management, order history consolidation, and customer segmentation to support repeat business and targeted communications. Integrations were centered on multi channel ordering endpoints and call center routing to ensure orders and customer interactions were captured in the Sapaad CRM system, while inventory control was linked to ordering workflows to improve stock visibility. Operational coverage spanned restaurant operations and front of house and back of house functions, aligning order orchestration, customer service, and inventory reconciliation in a single operational flow. Governance and process changes included centralizing customer data governance and unifying loyalty rules and fulfillment workflows to reduce fragmentation across channels. The partnership with the vendor reportedly improved inventory control and customer engagement, demonstrating the CRM application Sapaad CRM as the hub for customer and operational orchestration in the company.
Customer Experience CRM 2022 2022
Customer Loyalty CRM 2022 2022
Tag Management CRM 2016 2016
Sumo Sushi & Bento PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2018 2018
Sumo Sushi & Bento IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2022 2022
Sumo Sushi & Bento CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Sumo Sushi & Bento

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Sumo Sushi & Bento Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sumo Sushi & Bento IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sumo Sushi & Bento digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Sumo Sushi & Bento Technographics
Sumo Sushi & Bento is a Leisure and Hospitality organization based in United Arab Emirates, with around 350 employees and annual revenues of $17.0 million.
Sumo Sushi & Bento operates a diverse technology stack with applications such as Microsoft 365, Sapaad Online Ordering and Sapaad CRM, covering areas like Collaboration, Online Food Ordering System and CRM.
Sumo Sushi & Bento has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and Sapaad.
Sumo Sushi & Bento recently adopted applications including Microsoft Entra ID (formerly Azure Active Directory) in 2023, Sapaad Online Ordering in 2022 and Hotjar in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sumo Sushi & Bento’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Sumo Sushi & Bento’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sumo Sushi & Bento technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.