Supplyframe
61 S. Fair Oaks Ave Ste 200,
Pasadena, 91105, CA,
United States
Pasadena, 91105, CA,
United States
1 626-793-7732
Professional Services
Supplyframe Technographics
Supplyframe Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Supplyframe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Supplyframe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Supplyframe has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Drift AI Chatbot for Chatbots and Conversational AI in 2021, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Supplyframe is running and its propensity to invest more and deepen its relationship with Oracle , Drift , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Supplyframe revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Supplyframe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Supplyframe Tech Stack and Enterprise Applications
Supplyframe ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017 Supplyframe implemented Oracle NetSuite ERP to support ERP Financial accounting functions within its finance organization. The rollout concentrated on the accounting department and on establishing a single system to organize and maintain invoices, insertion orders, purchase orders, daily transaction documents and other accounting related documents.
Configuration work centered on core financial modules typical to ERP Financial deployments, including general ledger, accounts payable, accounts receivable, payments processing and document management. Functional responsibilities captured in the system included preparing daily transaction records and accounting entries to registers, journals and logs, implementing accounting procedures through analysis of existing practices, and developing spreadsheet-based reports for transaction verification and analysis.
Operational tasks executed in Oracle NetSuite ERP included support for accounts payable activities, invoice creation and entry to preserve accuracy and timeliness, and compilation of invoices to maintain the accounts receivable aging report. Payments were prepared and submitted through Oracle NetSuite ERP as ACH, wire, and check transactions, and staff used the system to correspond with internal and external parties to resolve payment discrepancies.
Governance and workflow changes emphasized documented accounting procedures, routine reconciliation and log maintenance to sustain day to day transaction processing. The implementation positioned Supplyframe to use Oracle NetSuite ERP as the primary ERP Financial system for accounting operations and financial transaction lifecycle management.
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Supplyframe AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Supplyframe deployed Drift AI Chatbot on its public website to introduce conversational AI capabilities into its customer engagement layer. Supplyframe is using Drift AI Chatbot as a Chatbots and Conversational AI solution to capture and qualify inbound web leads, surface on-demand product information, and support marketing, demand generation, and sales engagement functions.
The deployment is implemented as a site-embedded JavaScript chat widget that runs in the browser session and is configured through the Drift management console. Functional modules implemented include conversational lead capture and qualification workflows, AI-driven response automation and intent detection, knowledge-base response routing, and escalation playbooks for handing off to live agents or asynchronous follow-up. Governance and operational ownership are centralized, with marketing and sales operations maintaining conversational playbooks and script configurations in the single Drift tenant used for the Supplyframe website.
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Supplyframe Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Supplyframe deployed Zoom for Audio Video and Web Conferencing on its public website. The implementation supports the Professional Services firm of roughly 350 employees in the United States by delivering a web-accessible conferencing layer for both customer-facing interactions and internal collaboration.
Zoom is configured to deliver standard Audio Video and Web Conferencing capabilities, including browser-based joining, multi-party video meetings, audio bridging, screen sharing, session recording, and webinar-style sessions consistent with the category. Configuration work emphasizes web-embedded meeting flows and session lifecycle controls such as scheduling, participant access management, and recording retention within the Zoom environment.
Operational coverage focuses on the company website as the entry point for external participants while also supporting sales, support, and product team collaboration internally. The architecture positions Zoom as a front-end conferencing service embedded in web pages, exposing meeting entry points to external users while centralized administration and user provisioning remain managed inside the Zoom application. Governance centers on application-level access controls and session management policies applied to website-initiated meetings.
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Collaboration | Collaboration |
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2011 | 2011 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Supplyframe eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Product Review Management | eCommerce |
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2015 | 2015 |
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Supplyframe CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Supplyframe ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Supplyframe PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Supplyframe IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Supplyframe
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Director of Accounting and Finance | Director | Finance | |
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Finance Manager | Manager | Finance | |
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Vice President, Operations & Customer Success | VP | Customer Service | |
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Senior Director, SaaS Customer Services | Director | Customer Service | |
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Customer Success Manager | Manager | Customer Service | |
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Senior Digital Customer Success Manager | Manager | IT | |
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Apps Being Evaluated by Supplyframe Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Supplyframe IT executives and key decision makers. This section highlights Supplyframe's latest recorded technology evaluations, including Siemens Teamcenter for Product Lifecycle Management on 2025-08-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Supplyframe digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-28 | Supplyframe | Evaluated | Siemens Digital Industries Software | Siemens Teamcenter | Product Lifecycle Management | PLM and Engineering |
FAQ - APPS RUN THE WORLD Supplyframe Technographics
Supplyframe is a Professional Services organization based in United States,
with around 350 employees and annual revenues of $50.0 million.
Supplyframe operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Drift AI Chatbot and Zoom,
covering areas like ERP Financial, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Supplyframe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Drift and Zoom Video Communications.
Supplyframe recently adopted applications including
6sense Account Engagement Platform in 2022, Drift AI Chatbot in 2021 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Supplyframe’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Supplyframe’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Supplyframe technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.