Carlsbad, 92008, CA,
United States
Surf Technicians Technographics
Surf Technicians Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Surf Technicians and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Surf Technicians employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Surf Technicians has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, LiveChat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Surf Technicians is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Surf Technicians revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Surf Technicians intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Surf Technicians Tech Stack and Enterprise Applications
Surf Technicians ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Surf Technicians implemented Oracle NetSuite ERP as its ERP Financial solution, establishing a cloud-based accounting environment for the company. The Oracle NetSuite ERP deployment supports day-to-day financial operations and is positioned as the core ERP Financial application for Surf Technicians in the United States.
The implementation centers on accounts receivable and cash management workflows. Teams process new invoices and payments daily in Oracle NetSuite ERP and reconcile incoming payments using Wells Fargo Lockbox. Staff handle invoice follow up for overdue accounts, process Amazon and Square invoices, credits, and deposits, and manage new account credit applications, using NetSuite to record transactions and maintain customer credit records.
Operational scope is concentrated in the accounting function at a 50 employee manufacturer, with responsibilities including data entry, organization, prioritization, and technical learning of NetSuite. Governance is operationally driven, with daily processing routines, ownership for overdue invoice follow up, and structured credit application handling to standardize receivables and deposit workflows within the Oracle NetSuite ERP environment.
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Payment Processing | ERP |
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2019 | 2019 |
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Payment Processing | ERP |
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2020 | 2020 |
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Subscription and Recurring Billing | ERP |
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2020 | 2020 |
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Surf Technicians AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Surf Technicians implemented LiveChat on their public website, deploying the LiveChat application to provide web-based conversational engagement under the Chatbots and Conversational AI category. The implementation placed LiveChat as a front-line customer touchpoint for inbound website visitors, consolidating real-time messaging and automated conversational capabilities into the company digital storefront.
Deployment used a browser-based LiveChat widget embedded in the corporate site and operated as a cloud-hosted conversational interface, consistent with Chatbots and Conversational AI architectures. Functional capabilities implemented include live messaging, automated greeting and proactive chat triggers, canned responses and transcript capture, and visitor session monitoring, and the solution is managed operationally by web operations and customer-facing staff to support online customer service and engagement workflows.
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Surf Technicians Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Surf Technicians implemented Google Workspace (Formerly Google G-Suite) as its core Collaboration platform. The deployment is provisioned on the surftech.com domain to provide company-wide email, calendar, and cloud-native document collaboration across the 50-employee manufacturing organization, supporting internal communications and file storage workflows.
The implementation leverages Google Workspace core applications such as Gmail, Google Drive, Google Docs, Sheets, Slides, and Calendar for collaborative editing, shared storage, and scheduling. Administrative controls are managed through the Google Admin console for user provisioning, group-based access, and baseline security settings, enabling centralized account management and policy enforcement across administrative, engineering, and operations functions.
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Surf Technicians eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Product Review Management | eCommerce |
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2020 | 2020 |
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Surf Technicians CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2006 | 2006 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Surf Technicians IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Surf Technicians
Apps Being Evaluated by Surf Technicians Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||