Stockholm, SE-118 85,
Sweden
Swedish Match Technographics
Swedish Match Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Swedish Match and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7523 Swedish Match employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Swedish Match has purchased the following applications: Benify Benefits for Benefits Administration in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, OpenText Release 16 for Enterprise Content Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Swedish Match is running and its propensity to invest more and deepen its relationship with Benify , UKG , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Swedish Match revenues, which have grown to $1.76 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Swedish Match intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Swedish Match Tech Stack and Enterprise Applications
Swedish Match HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benify | Legacy | Benify Benefits | Benefits Administration | HCM | n/a | 2018 | 2018 |
In 2018, Swedish Match deployed Benify Benefits as a Benefits Administration solution on its corporate website to provide employee-facing enrollment and benefits information. The Benify Benefits implementation is surfaced through Swedish Match’s public intranet and corporate site, making the Benify Benefits portal the primary access point for benefits enrollment and communications for employees.
The implementation aligns with standard Benefits Administration capabilities, including configurable benefits catalogs, eligibility rule processing, open enrollment workflows, and employee self-service benefit selection. Configuration work focused on benefit plan setup, enrollment windows, user provisioning, and communications templates to support staged enrollment events and ongoing open enrollment periods.
Operational integration emphasized web-embedded access and HR operational ownership, with the portal used by HR administrators to manage plans and by employees for self-service enrollment and benefits education. Integrations are implemented at the interface level to exchange roster and eligibility data with core HR and payroll systems using standard APIs or secure file transfers, preserving a clear system-of-record for benefits elections.
Governance was structured around centralized HR administration and role-based access controls to manage plan changes and approvals, with workflow automation handling eligibility checks and enrollment confirmations. The deployment positioned Benify Benefits as the centralized Benefits Administration layer for Swedish Match, supporting HR operations and employee benefit lifecycle management.
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Workforce Management | HCM |
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2013 | 2013 |
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Swedish Match Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019 Swedish Match implemented Cisco Webex Meetings on its corporate website to provide Audio Video and Web Conferencing capabilities for both external and internal collaboration. The deployment placed Cisco Webex Meetings as the primary web-facing conferencing layer, enabling browser-based join flows and embedded meeting entry points for customers, partners, and employees.
The implementation configures core Cisco Webex Meetings capabilities such as HD audio and video, screen sharing, meeting recording, scheduling and host moderation controls, and participant management consistent with the Audio Video and Web Conferencing category. Cisco Webex Meetings is used to support synchronous collaboration, stakeholder calls, and web-hosted events, leveraging the application for meeting orchestration and content capture.
Operational scope centers on web integration and corporate communications use cases, centralizing meeting access through the public website while affecting functions including communications, investor relations, and cross-functional team collaboration. Governance practices align with standard conferencing deployments, focusing on meeting scheduling policies, access controls, and recording governance to manage usage across the organization.
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Swedish Match Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText Release 16 | Enterprise Content Management | Content Management | Capgemini | 2016 | 2017 |
In 2016 Swedish Match implemented OpenText Release 16 as its Enterprise Content Management platform to centralize finance and HR document processes across the organization. OpenText Release 16 Content Suite was provisioned to support global document handling and compliance requirements for Swedish Match, covering operations in Sweden and internationally.
The deployment emphasized Content Suite capabilities including document capture, records management, metadata-driven classification, version control, and workflow automation consistent with Enterprise Content Management best practices. Configuration work focused on structured document lifecycles for finance and HR artifacts, automated retention and disposition rules, and role-based access controls to enforce segregation of duties and auditability.
Operational coverage targeted finance and HR departments across Swedish Match's international sites, embedding the OpenText Release 16 Content Suite into existing document processes rather than calling out system-to-system integrations. The implementation supported standardized document workflows, centralized repository services, and audit trail generation to align records handling across regions.
Capgemini served as the implementation partner for the OpenText Release 16 deployment, leading rollout activities, configuration governance, and change management for records policies. The case study cites improved compliance and streamlined document handling as the primary outcomes across Swedish Match operations in Sweden and internationally.
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Swedish Match CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Swedish Match IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Swedish Match Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Swedish Match
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Swedish Match Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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