Swissport UK
Hampton Court, Tudor Rd,
Runcorn, WA7 1TT,
United Kingdom
Runcorn, WA7 1TT,
United Kingdom
44 19 2857-0120
Transportation
Swissport UK Technographics
Swissport UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Swissport UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6412 Swissport UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Swissport UK has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2013, ADP Freedom for Payroll in 2018, Amadeus Altea Departure Control for Airport Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Swissport UK is running and its propensity to invest more and deepen its relationship with SAP , ADP , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Swissport UK revenues, which have grown to $158.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Swissport UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Swissport UK Tech Stack and Enterprise Applications
Swissport UK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013, Swissport UK implemented SAP ERP ECC 6.0 as its ERP Financial platform. The deployment supported high-volume transactional finance operations within Swissport UK's finance and accounts payable teams, designed to handle invoice processing under tight deadlines.
Configuration focused on accounts payable and general ledger workflows typical of ERP Financial systems, with explicit capabilities for invoice coding and posting, invoice query resolution, and batch financial posting. Operational usage emphasized frontline invoice query handling and coding tasks, consistent with the company’s stated experience in invoice query resolution and SAP and ERP experience.
Operational coverage centered on finance staff across Swissport UK, aligning transaction processing roles to standardized coding rules and invoice resolution workflows to manage volume and deadline pressures. The SAP ERP ECC 6.0 implementation embedded structured financial posting processes and workflow ownership for invoice exceptions into core business finance functions.
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Swissport UK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Freedom | Payroll | HCM | n/a | 2018 | 2018 |
In 2018, Swissport UK implemented ADP Freedom to centralize core payroll operations for its Support Functions team based at the Runcorn UK Headquarters. The deployment positioned ADP Freedom as the primary Payroll engine supporting end to end payroll administration for permanent, full time employees in the UK payroll cohort. Swissport UK ADP Freedom Payroll supports the company level relationship between HR inputs and pay processing functions.
Configuration and functional scope focused on standard Payroll capabilities, including direct entry of variable payroll data such as absence and overtime, end to end processing of starters, leavers, regrades, timesheets, maternity and paternity events, and personal data changes processed against documented process maps. The ADP Freedom implementation included manual payslip calculations for contractual and statutory entitlements, administration of time and attendance records, auditing of outputs, and ad hoc payroll reporting workflows. Workflows were organized to support cross skilling across payroll queues so administrators could manage multiple payrolls and respond to location specific terms and conditions.
The ADP Freedom environment was integrated with Swissport operational systems where explicitly referenced, including SAP for complementary HR and payroll data reconciliation and Time and Attendance Software for clocking and hours capture. Operational coverage centered on the Runcorn payroll team and wider payroll leads, payroll manager and Head of Pay and Benefits, with administrators expected to use Office365 tools including SharePoint and advanced Excel for reconciliation and analysis. These integrations framed the relationship between time capture, HR master data and ADP Freedom payroll posting.
Governance emphasized documented process maps, escalation to Payroll Leads for exception handling, confidentiality controls consistent with GDPR, and training to maintain cross functional competence across payroll tasks. Day to day operational controls included audit of time and attendance outputs, formal handling of third party correspondence such as government departments and tax authorities, and procedures for manual correction of payroll data when required. The deployment narrative reflects a structured, administrator centric implementation of ADP Freedom supporting Swissport UK Payroll operations.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Management | HCM |
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2007 | 2007 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2007 | 2007 |
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Swissport UK ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amadeus IT Group | Legacy | Amadeus Altea Departure Control | Airport Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Swissport UK deployed Amadeus Altea Departure Control to standardize airline departure and check-in operations across its United Kingdom ground handling services. Amadeus Altea Departure Control was implemented as the primary Airline Departure Control application to support passenger processing at ticket counters and gate counters for both domestic and international flights.
The implementation configured core Airline Departure Control capabilities including passenger check-in, verification of tickets and passports, gate counter processing, baggage check-in, and the production of required business documentation. Operational workflows embedded functions to reschedule passengers following flight interruptions, document international departures, assist unaccompanied minors, and manage absent baggage cases, aligning passenger services and baggage operations with airline departure procedures.
Amadeus Altea Departure Control operated alongside Max Check in systems as part of the check-in ecosystem, with deployments focused on ticket and gate counter systems used by frontline agents. The system supported the interactions between passenger services teams and ground handling operations, ensuring that departure document verification and gate processing were coordinated for arriving and departing flights within Swissport UK.
Operational governance centered on procedure driven agent workflows for greeting and checking in passengers, documenting international departures, and producing business records required by airlines and regulators. These operational processes reflected explicit role level tasks such as assisting passengers, verifying departure documents, and handling special cases including unaccompanied minors and absent baggage, embedding Amadeus Altea Departure Control into Swissport UK passenger service and baggage handling routines.
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Swissport UK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Swissport UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Swissport UK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Swissport UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Swissport UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Swissport UK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Swissport UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Swissport UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Swissport UK
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Business Partner | Manager | HR | |
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VP Labour Relations | VP | HR | |
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Head of HR | Director | HR | |
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Head of Payroll & Benefits | Director | HR | |
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CFO UK and Ireland | CXO | Finance | |
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Vice President Human Resources | VP | HR | |
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Head of HR Processes and Systems | Director | HR | |
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HR Business Partner - Core HR | Manager | HR | |
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VP Corporate Compensation and Benefits | VP | HR | |
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Head of HR, Western Europe | Director | HR | |
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Head Of Customer Service | Director | Customer Service | |
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Global IT ITSM Service Manager | Manager | IT | |
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Customer Operations Manager | Manager | Customer Service | |
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Head of Technology Platforms | Director | IT | |
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Interim Director of Finance | Director | Finance | |
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Financial Applications Manager | Manager | IT | |
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Financial Controller UK & Ireland | Director | Finance | |
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Apps Being Evaluated by Swissport UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Swissport UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Swissport UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Swissport UK Technographics
Swissport UK is a Transportation organization based in United Kingdom,
with around 6412 employees and annual revenues of $158.0 million.
Swissport UK operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, ADP Freedom and Amadeus Altea Departure Control,
covering areas like ERP Financial, Payroll and Airport Management.
Swissport UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, ADP and Amadeus IT Group.
Swissport UK recently adopted applications including
DocuSign eSignature in 2021, ServiceNow ITSM in 2021 and Platform.sh in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Swissport UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Swissport UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Swissport UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.