Symcor
1 Robert Speck Parkway, Suite 400,
Mississauga, L4Z 4E7, ON,
Canada
Mississauga, L4Z 4E7, ON,
Canada
1 905-273-1000
Professional Services
Symcor Technographics
Symcor Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Symcor and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Symcor employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Symcor has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2002, Oracle E-Business Suite for ERP Financial in 2012, OpenText Exstream for Customer Engagement in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Symcor is running and its propensity to invest more and deepen its relationship with UKG , Oracle , OpenText or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Symcor revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Symcor intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Symcor Tech Stack and Enterprise Applications
Symcor HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2002 | 2002 |
In 2002, Symcor Canada deployed UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management. The implementation addressed timekeeping and scheduling needs within its banking and financial services operations in Canada, covering managers and employees across HR, payroll, and operational teams.
The project included delivery of Kronos Timekeeper System training to managers and employees to standardize time capture, attendance workflows, and supervisor approval processes. UKG Workforce Central (ex Kronos Workforce Central) was configured to support core Workforce Management capabilities including time collection, attendance tracking, and manager self service, and the rollout emphasized role based training, policy governance, and operational handoffs between HR and payroll.
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Symcor ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Symcor Canada implemented Oracle E-Business Suite as its core ERP Financial platform. The Oracle E-Business Suite deployment centralized financial operations for the banking and financial services workflows, consolidating Inventory, Billing, Accounts Receivable, Accounts Payable and General Ledger modules to support transactional and back office functions.
The implementation emphasized Oracle Financials configuration and integration readiness to support downstream composition, order management and print production workflows. Functional coverage included integration touchpoints for order management and composition systems used to generate and print cheques and statements, with configuration parameters exposed in admin consoles to minimize onboarding friction.
Deployment architecture progressed through DEV, QA and CAT environments using DEVOPS CI/CD practices for progressive releases. Integrations were executed using API components to synchronize data between the OMS, Composition and Post Composition systems, Inventory, Billing, Shipping Call Centre and Oracle Financials, with data encryption and regulatory controls enforced across the data lifecycle to address GDPR and SRD2 requirements.
Governance combined formal requirements artifacts such as BRD, IWR and test strategy with both Waterfall planning for select releases and Agile Scrum for iterative programs, supported by Confluence and JIRA for requirements and defect tracking. Project records indicate the Oracle Financials integration supported programs that were planned to generate 3M dollars per year in revenue and to realize 20M dollars per year in savings in later initiatives, reflecting the application’s role across finance, billing and operations.
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Symcor CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenText | Legacy | OpenText Exstream | Customer Engagement | CRM | n/a | 2012 | 2012 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Symcor Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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Symcor IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Symcor CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2018 |
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IT Decision Makers and Key Stakeholders at Symcor
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Director, IT Business Relationship and Service Management | Director | IT | |
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Director & Senior Leader of IT Transformation – Enterprise Automation program | Director | IT | |
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Senior Vice President & Chief Human Resources Officer | CXO | HR | |
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Vice President, Technology Services IPC | VP | IT | |
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Human Resources Business Partner | Manager | HR | |
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Senior Vice-President and Chief Information Officer | CXO | IT | |
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SVP & Chief Financial Officer | CXO | Finance | |
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Apps Being Evaluated by Symcor Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Symcor IT executives and key decision makers. This section highlights Symcor's latest recorded technology evaluations, including Broadridge Dataphile for Asset and Wealth Management on 2026-03-25, WorkFusion for Robotic Process Automation on 2025-10-23, and Legacy for Legacy System on 2025-02-25. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Symcor digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-25 | Symcor | Evaluated | Broadridge | Broadridge Dataphile | Asset and Wealth Management | Investment Management |
| 2025-10-23 | Symcor | Evaluated | WorkFusion | WorkFusion | Robotic Process Automation | PaaS |
| 2025-02-25 | Symcor | Evaluated | Legacy Vendor | Legacy | Legacy System | Legacy |
| 2025-02-25 | Symcor | Evaluated |
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Data Management Platform | CRM |
| 2024-10-24 | Symcor | Evaluated |
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Intelligent Document Processing | Content Management |
FAQ - APPS RUN THE WORLD Symcor Technographics
Symcor is a Professional Services organization based in Canada,
with around 1500 employees and annual revenues of $200.0 million.
Symcor operates a diverse technology stack with applications such as
UKG Workforce Central (ex Kronos Workforce Central), Oracle E-Business Suite and OpenText Exstream,
covering areas like Workforce Management, ERP Financial and Customer Engagement.
Symcor has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Oracle and OpenText.
Symcor recently adopted applications including
Salesforce Pardot in 2021, Qualtrics CustomerXM in 2020 and Salesforce Krux DMP in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Symcor’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Symcor’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Symcor technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.