Syncfusion
2501 Aerial Center Parkway Suite 200,
Morrisville, 27560, NC,
United States
Morrisville, 27560, NC,
United States
1 888-936-8638
Professional Services
Syncfusion Technographics
Syncfusion Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Syncfusion and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Syncfusion employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Syncfusion has purchased the following applications: Visa Authorize.Net for Payment Processing in 2019, Tawk.to for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Syncfusion is running and its propensity to invest more and deepen its relationship with Visa , Stripe , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Syncfusion revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Syncfusion intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Syncfusion Tech Stack and Enterprise Applications
Syncfusion ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019 Syncfusion implemented Visa Authorize.Net for Payment Processing on its website. The deployment targets online payment capture for software licensing and professional services billing, centralizing payment acceptance within the company website checkout and customer portal workflows.
Visa Authorize.Net was configured as the primary payment gateway, supporting transaction authorization and capture, refunds, and card tokenization for card on file scenarios. The implementation includes a mix of hosted payment form components and API based transaction handling to accommodate one time purchases and recurring billing patterns common to software and services revenue.
Operational coverage for Visa Authorize.Net centers on website checkout, order to cash processing, and integrations into finance and billing workflows, affecting finance, billing, and customer success teams. Governance practices described include centralized transaction logging and reconciliation workflows, role based access controls to limit PCI scope, and monitoring to support operational troubleshooting and auditability.
|
|
|
|
|
Payment Processing | ERP |
|
2019 | 2019 |
|
Syncfusion AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Syncfusion implemented Tawk.to as a customer-facing chat solution on their public website. Tawk.to is deployed as a Chatbots and Conversational AI application, providing an embedded live chat interface to capture real-time visitor interactions and support inquiries.
The implementation uses the Tawk.to JavaScript widget embedded site-wide and a cloud-hosted vendor console for agents, consistent with a SaaS chat architecture. Functional capabilities in use include live chat sessions, canned responses, visitor monitoring and presence indicators, offline messaging and message transcripts, and administrative configuration through the Tawk.to admin console.
Operational scope centers on web-based customer engagement, with ownership and governance managed by Syncfusion customer support and pre-sales teams. Configuration, agent assignment, and message retention are administered via the Tawk.to interface, integrating the chat layer directly into web pages to support lead capture and inbound support workflows.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
Syncfusion Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Syncfusion deployed Microsoft 365 as its primary Collaboration platform, and the company is using Microsoft 365 on their website. The implementation establishes Microsoft 365, provided by Microsoft, as the core collaboration layer for internal communication and content delivery at Syncfusion.
The deployment centers on standard Microsoft 365 capabilities, with Exchange Online for enterprise email and calendaring, SharePoint Online for intranet and document management, Microsoft Teams for synchronous and asynchronous communications, and OneDrive for Business for personal file sync and sharing. Configuration emphasis includes centralized tenant administration, role based access controls, and policy enforcement for document lifecycle and external sharing, reflecting typical Collaboration category governance.
Operational coverage extends across corporate functions including IT, engineering, product, marketing, and sales at a roughly 1000 employee organization scale, with Microsoft 365 supporting team collaboration, document workflows, and external content surfaced via the company website. Governance practices emphasize tenant level administration, collaboration policy controls, and content governance to align Microsoft 365 capabilities with Syncfusion business functions and web presence.
|
Syncfusion Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2020 | 2020 |
|
Syncfusion CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Syncfusion ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
Syncfusion PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
|
Syncfusion IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Database Management | IaaS |
|
2025 | 2025 |
|
IT Decision Makers and Key Stakeholders at Syncfusion
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Syncfusion Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Syncfusion IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Syncfusion digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Syncfusion Technographics
Syncfusion is a Professional Services organization based in United States,
with around 1000 employees and annual revenues of $250.0 million.
Syncfusion operates a diverse technology stack with applications such as
Visa Authorize.Net, Tawk.to and Microsoft 365,
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Syncfusion has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Visa, Tawk.to and Microsoft.
Syncfusion recently adopted applications including
Jetbrains Datagrip in 2025, DigitalOcean Droplets in 2022 and Amazon S3 in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Syncfusion’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Syncfusion’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Syncfusion technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.