Sysco
1390 Enclave Pkwy,
Houston, 77077, TX,
United States
Houston, 77077, TX,
United States
1 281-584-1390
Distribution
Sysco Technographics
Sysco Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sysco and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 76000 Sysco employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Sysco has purchased the following applications: FIS GETPAID for AR Automation in 2013, Workday Absence Management for Absence and Leave Management in 2017, SAP Concur Travel for Travel Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sysco is running and its propensity to invest more and deepen its relationship with FIS Global , HighRadius , Genpact or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sysco revenues, which have grown to $78.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sysco intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sysco Tech Stack and Enterprise Applications
Sysco ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2013 | 2013 |
In 2013, Sysco implemented FIS GETPAID as an AR Automation solution to centralize credit and collections workflows and to reduce total liabilities while improving the company credit rating system. The implementation targeted GetPaid Credit and Collections Avantgarde functionality to manage accounts receivable, credit decisioning, and collections orchestration for Sysco Inc.
Development work delivered a program to transmit credit and AR information from SAP into FIS GETPAID using Informatica as middleware. The program included automated batch job scheduling for customer profile and credit related information, structured error handling and exception reporting, and synchronization logic to keep credit attributes and AR balances aligned between systems.
Integrations were explicit, with SAP acting as the source of customer and credit data and Informatica providing the integration layer and data transformation. Operational coverage centered on Accounts Receivable and Credit and Collections teams, with the deployment integrating credit scoring inputs, customer profile synchronization, and collections workflows into the FIS GETPAID application.
Governance and process changes formalized automated inbound feeds, batch scheduling policies, and exception handling routing to AR operations. Outcomes specified in project notes include a reduction in total liabilities and improved accuracy of the credit rating system used by Sysco, driven by the automated SAP to FIS GETPAID data flows and consolidated credit and collections processing.
|
|
|
|
|
AR Automation | ERP |
|
2020 | 2020 |
|
|
|
|
|
AR Automation | ERP |
|
2020 | 2020 |
|
|
|
|
|
ERP Financial | ERP |
|
2010 | 2010 |
|
|
|
|
|
ERP Financial | ERP |
|
2009 | 2010 |
|
|
|
|
|
Expense Management | ERP |
|
2016 | 2016 |
|
Sysco HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2017 | 2017 |
In 2017, Sysco implemented Workday Absence Management as part of its HR technology stack. The deployment targeted absence administration and leave workflows within the Absence and Leave Management category and was aligned with Workday HCM as the central HR platform. The effort was overseen by an HRIS organization of six to ten analysts responsible for core HR processes including Recruiting, Payroll, Absence, HR data management, and Talent Management, and it partnered closely with HR and BT leaders to define HR technology strategy and roadmap.
Workday Absence Management was configured to manage leave types, accrual calculations, entitlement rules, absence request and approval routing, and operational reporting. The implementation emphasized workflow automation for approvals and balance calculations and included configuration to surface operational metrics such as HRIS data accuracy and eTime error rate for ongoing monitoring.
The project integrated absence data flows with Payroll, Recruiting, HR data management, Talent Management, and other HRIS systems while Workday HCM served as the system of record for employee and leave information. Integration scope focused on synchronizing absence and time-related data across payroll and HR systems to support payroll accuracy and timely processing.
Governance included a strong project management cadence, led from HRIS with weekly prioritization meetings to align HR functional leaders and BT, and iterative measurement of solution effectiveness. HRIS leadership drove design and implementation activities to deliver metrics-based results such as improved HRIS data accuracy, payroll accuracy and timeliness, and reduced eTime error rate, while building a high performing team focused on customer service and platform operations.
|
|
|
|
|
Applicant Tracking System | HCM |
|
2015 | 2015 |
|
|
|
|
|
BackGround Screening | HCM |
|
2022 | 2022 |
|
|
|
|
|
Benefits Administration | HCM |
|
2017 | 2017 |
|
|
|
|
|
Candidate Relationship Management | HCM |
|
2015 | 2015 |
|
|
|
|
|
Compensation Management | HCM |
|
2014 | 2014 |
|
|
|
|
|
Compensation Management | HCM |
|
2017 | 2017 |
|
|
|
|
|
Core HR | HCM |
|
2014 | 2014 |
|
|
|
|
|
Core HR | HCM |
|
2017 | 2017 |
|
|
|
|
|
Employee Engagement | HCM |
|
2018 | 2018 |
|
|
|
|
|
Employee Experience | HCM |
|
2019 | 2019 |
|
|
|
|
|
Employee Recognition and Rewards Management | HCM |
|
2024 | 2024 |
|
|
|
|
|
HR Service Delivery | HCM |
|
2017 | 2017 |
|
|
|
|
|
Learning and Development | HCM |
|
2014 | 2014 |
|
|
|
|
|
Learning and Development | HCM |
|
2014 | 2014 |
|
|
|
|
|
Onboarding | HCM |
|
2014 | 2014 |
|
|
|
|
|
Onboarding | HCM |
|
2017 | 2017 |
|
|
|
|
|
Payroll | HCM |
|
2017 | 2017 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2014 | 2014 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2017 | 2017 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2014 | 2014 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2020 | 2020 |
|
|
|
|
|
Succession and Leadership Planning | HCM |
|
2014 | 2014 |
|
|
|
|
|
Time and Attendance | HCM |
|
2015 | 2015 |
|
|
|
|
|
Time and Attendance | HCM |
|
2017 | 2017 |
|
|
|
|
|
Time and Attendance | HCM |
|
2013 | 2013 |
|
|
|
|
|
Workforce Analytics | HCM |
|
2017 | 2017 |
|
|
|
|
|
Workforce Management | HCM |
|
2013 | 2013 |
|
Sysco ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Sysco implemented SAP Concur Travel as a centralized Travel Management application to standardize corporate travel booking and expense workflows across finance and travel operations. The deployment targeted finance and accounting teams responsible for travel policy enforcement and expense oversight, and it established a single platform for travel itinerary capture, expense reporting, and approvals.
SAP Concur Travel was configured to support core Travel Management capabilities including online booking and itinerary management, expense capture tied to travel events, automated policy checks and approval routing, and consolidated reporting for travel spend visibility. Implementation work emphasized configuration of corporate travel policies, approval hierarchies, and automated expense data collection consistent with travel and expense control practices.
Integrations were explicit components of the design, with SAP Concur Travel linked to Concur travel and expense platforms and integrated with Chase Paymentnet and Smart data platforms as payment and data sources, and with Comdata Fuelman for fuel card transaction feeds. These integrations used platform-level interfaces to bring payment transactions and fuel card data into the travel and expense lifecycle for reconciliation and audit support.
Governance and operating model changes accompanied the technical rollout, driven by accounting leaders with multi-year supervisory experience, and included building out an operations team for on-going support and maintenance of travel processes. The implementation scope included formalized approval workflows, centralized travel policy enforcement, and provisioning of support and training to sustain process ownership within finance and travel operations.
|
Sysco Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2018 | 2018 |
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2010 | 2010 |
|
|
|
|
|
Data Warehouse | Analytics and BI |
|
2018 | 2018 |
|
Sysco Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Blockchain Platform | Blockchain |
|
2023 | 2023 |
|
Sysco Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Event Management | Collaboration |
|
2018 | 2018 |
|
Sysco Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2018 | 2018 |
|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2011 | 2011 |
|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
Sysco eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2023 | 2023 |
|
Sysco SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Demand Forecasting and Planning | SCM |
|
2018 | 2018 |
|
|
|
|
|
Demand Forecasting and Planning | SCM |
|
2018 | 2018 |
|
|
|
|
|
Demand Forecasting and Planning, Advanced Planning and Scheduling | SCM |
|
2011 | 2011 |
|
|
|
|
|
Order Management | SCM |
|
2018 | 2018 |
|
|
|
|
|
Order Management | SCM |
|
2018 | 2018 |
|
|
|
|
|
Real-Time Transportation Visibility | SCM |
|
2020 | 2020 |
|
|
|
|
|
Supply Chain Management | SCM |
|
2009 | 2009 |
|
|
|
|
|
Supply Chain Management | SCM |
|
2009 | 2010 |
|
|
|
|
|
Transportation Management | SCM |
|
2018 | 2018 |
|
|
|
|
|
Transportation Management | SCM |
|
2018 | 2018 |
|
|
|
|
|
Warehouse Management | SCM |
|
2016 | 2016 |
|
|
|
|
|
Warehouse Management | SCM |
|
2012 | 2012 |
|
|
|
|
|
Warehouse Management | SCM |
|
2018 | 2018 |
|
Sysco CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Support | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Sysco EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2015 | 2015 |
|
Sysco ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
Application Performance Management | ITSM |
|
2006 | 2006 |
|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
|
|
|
|
IT Service Management | ITSM |
|
2024 | 2024 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2019 | 2019 |
|
Sysco PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2020 | 2020 |
|
Sysco Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
|
2015 | 2015 |
|
|
|
|
|
Sourcing | Procurement |
|
2011 | 2011 |
|
|
|
|
|
Supplier Relationship Management | Procurement |
|
2011 | 2011 |
|
Sysco SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Configure Price Quote (CPQ) | SPM |
|
2016 | 2016 |
|
|
|
|
|
Sales Performance Management | SPM |
|
2018 | 2018 |
|
Sysco TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Treasury Management | TRM |
|
2019 | 2019 |
|
Sysco PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Electronic Data Interchange (EDI) | PaaS |
|
2023 | 2024 |
|
|
|
|
|
Operating System (OS) | PaaS |
|
1997 | 1997 |
|
|
|
|
|
Operating System (OS) | PaaS |
|
2000 | 2000 |
|
|
|
|
|
Robotic Process Automation | PaaS |
|
2020 | 2020 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Sysco IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Data Warehouse Appliance | IaaS |
|
2018 | 2018 |
|
Sysco CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2022 | 2022 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2012 | 2012 |
|
Sysco Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Professional Services | Professional Services |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Sysco
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Senior Director- Strategic Sourcing | Director | Procurement | |
|
|
|
SVP Finance | VP | Finance | |
|
|
|
VP of Finance / CFO | VP | Finance | |
|
|
|
Senior Director Strategy North America | Director | Operations | |
|
|
|
Director of Financial Reporting | Director | Finance | |
|
|
|
Vice President, Finance | VP | Finance | |
|
|
|
Business Travel Manager | Manager | Operations | |
|
|
|
Senior Director, National Accounts - Travel & Leisure | Director | Sales | |
|
|
|
Director Purchasing | Director | Procurement | |
|
|
|
Global CIO/CTO | CXO | Finance | |
|
|
|
VP, Tax | VP | Finance | |
|
|
|
Senior Director - Business Technology | Director | IT | |
|
|
|
CFO U.S. Foodservice Operations | CXO | Finance | |
|
|
|
Senior Vice President and Chief Accounting Officer | CXO | Finance | |
|
|
|
VP / Head of Human Resources | VP | HR | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
CIO | CXO | Finance | |
|
|
|
Executive Vice President, Human Resources | VP | HR | |
|
|
|
COO / VP Operations | VP | Finance | |
|
|
|
Director, Credit and Collections, Corporate | Director | Finance | |
|
|
|
Director - Accounts Receivable | Director | Finance | |
|
|
|
Controller | Director | Finance | |
|
|
|
Director Human Resources Information Technology | Director | HR | |
|
|
|
Senior HR Business Partner | Manager | HR | |
|
|
|
Vice President, Total Rewards & HR Transformation | VP | HR | |
|
|
|
Senior Director, Engagement & Culture | Director | HR | |
|
|
|
Senior Director, Internal Communications | Director | Marketing | |
|
|
|
Executive Vice President and Chief Human Resources Officer | CXO | HR | |
|
|
|
HR Director | Director | HR | |
|
|
|
Director of Transportation | Director | Supply Chain | |
|
|
|
Senior Director Logistics and Supply Management | Director | Supply Chain | |
|
|
|
Executive Vice President, Chief Information and Digital Officer | CXO | IT | |
|
|
|
Vice President - Corporate Technology | VP | IT | |
|
|
|
CTO – Global Head of Infrastructure & Technology Operations, and Enterprise Architecture | CXO | IT | |
|
|
|
Senior Director, Technology | Director | IT | |
|
|
|
Senior Director, Field Talent Acquisition | Director | HR | |
|
|
|
Director, Corporate Talent Acquisition | Director | HR | |
|
|
|
Vice President, Global Talent Management | VP | HR | |
|
|
|
Senior Director, Talent Management | Director | HR | |
|
|
|
Director of Sales Compensation | Director | HR | |
|
|
|
Senior Manager - Sales Performance Management | Manager | Sales | |
|
|
|
Director, US Compensation | Director | HR | |
|
|
|
Commission Sales Associate | Manager | Sales | |
|
|
|
Human Resources Business Partner | Manager | HR | |
|
|
|
Vice President Human Resources | VP | HR | |
|
|
|
Senior Director, Talent Acquisition | Director | HR | |
|
|
|
Head, Analytics & Optimization - Digital Commerce | Director | IT | |
|
|
|
Global Head of Data Science | Director | IT | |
|
|
|
Head of Global Cloud Infrastructure Services | Director | IT | |
|
|
|
Senior Director, IT Infrastructure | Director | IT | |
|
|
|
Vice President, Information Technology, Enterprise Applications & Innovation | VP | IT | |
|
|
|
Head of Enterprise Architecture and Innovation | Director | IT | |
|
|
|
Senior Manager, Private Cloud Operations | Manager | IT | |
|
|
|
Senior Salesforce Administrator | Manager | Marketing | |
|
|
|
Salesforce Administrator | Manager | Marketing | |
|
|
|
Salesforce Administrator/Developer | Manager | Marketing | |
|
Apps Being Evaluated by Sysco Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sysco IT executives and key decision makers. This section highlights Sysco's latest recorded technology evaluations, including NECS entree for Distribution ERP on 2025-10-08, Microsoft Dynamics 365 Retail POS for Point Of Sale on 2025-10-01, and Oracle Peoplesoft FSCM for ERP Financial on 2025-08-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sysco digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-10-08 | Sysco | Evaluated | NECS | NECS entree | Distribution ERP | ERP Services and Operations |
| 2025-10-01 | Sysco | Evaluated | Microsoft | Microsoft Dynamics 365 Retail POS | Point Of Sale | ERP Services and Operations |
| 2025-08-14 | Sysco | Evaluated | Oracle | Oracle Peoplesoft FSCM | ERP Financial | ERP |
| 2025-05-14 | Sysco | Evaluated |
|
|
Transportation Management | SCM |
| 2025-02-14 | Sysco | Evaluated |
|
|
Transportation Management | SCM |
| 2025-02-05 | Sysco | Evaluated |
|
|
Apps Development | PaaS |
| 2024-10-05 | Sysco | Evaluated |
|
|
ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Sysco Technographics
Sysco is a Distribution organization based in United States,
with around 76000 employees and annual revenues of $78.80 billion.
Sysco operates a diverse technology stack with applications such as
FIS GETPAID, Workday Absence Management and SAP Concur Travel,
covering areas like AR Automation, Absence and Leave Management and Travel Management.
Sysco has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Workday and SAP.
Sysco recently adopted applications including
ThrivePass Rewards & Recognition in 2024, ServiceNow ITSM in 2024 and iFoodDS Trace Exchange in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sysco’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sysco’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sysco technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.