Sysmex America
577 Aptakisic Road,
Lincolnshire, 60069, IL,
United States
Lincolnshire, 60069, IL,
United States
1 847-367-3500
Life Sciences
Sysmex America Technographics
Sysmex America Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sysmex America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1341 Sysmex America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sysmex America has purchased the following applications: Esker Accounts Payable for AP Automation in 2019, Eurekos LMS for Learning and Development in 2018, IFS Field Service Management (FSM) for Field Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sysmex America is running and its propensity to invest more and deepen its relationship with Esker SA , SAP , Eurekos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sysmex America revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sysmex America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sysmex America Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Esker SA | Legacy | Esker Accounts Payable | AP Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, Sysmex America implemented Esker Accounts Payable as its AP Automation solution. The deployment electronically processes more than 2,200 monthly invoices through Esker Accounts Payable and runs via a seamless integration with the company's SAP software system. Approximately 25 percent of inbound invoices arrived by mail or email prior to implementation, and Esker’s intelligent data extraction, electronic workflow management and reporting capabilities were configured to reduce manual data entry and centralize invoice processing. The solution shifted staff effort toward higher-value tasks and improved managerial oversight of day-to-day AP operations.
Implementation scope centered on the accounts payable function, with configuration of document capture, automated routing and approval workflows, and reporting dashboards within Esker Accounts Payable. The SAP integration was used to coordinate invoice posting and goods receipt handling between Esker and SAP, consolidating exceptions and approvals into a single electronic workflow. Governance and process changes clarified departmental responsibilities and centralized control over goods receipt creation, improving traceability across approval chains. Treasury leadership at Sysmex noted Esker’s transparent selection process and supportive services during rollout, which contributed to smoother adoption and operational stabilization.
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ERP Financial | ERP Financial Management |
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2019 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eurekos | Legacy | Eurekos LMS | Learning and Development | HCM | n/a | 2018 | 2019 |
In 2018, Sysmex America deployed the Eurekos LMS to centralize customer education and product onboarding, the implementation classified under Learning and Development. The Sysmex America Eurekos LMS Learning and Development deployment targeted hospital staff training for Sysmex XN instruments and established a formal customer education program across EMEA with concentration in Scandinavia.
The implementation configured core Learning and Development capabilities within Eurekos LMS, including course authoring and localization, enrollment and cohort management, certification tracking, and reporting and analytics to monitor learner engagement. Content localization workflows were applied to support training delivery in 14 regional locales, aligning instructional assets to local language and compliance needs.
Operational coverage spanned more than 80 hospitals, with the program focused on product onboarding and clinical user proficiency for Sysmex XN instrumentation. Integrations were limited to platform-native user and content management workflows, with enrollment automation and analytics instrumentation used to manage program operations and measure adoption.
Governance emphasized regionally localized rollout and centralized program oversight, pairing localized content governance with a single Eurekos LMS instance to maintain consistency of training standards. The rollout delivered measurable adoption, achieving four times active monthly users and a 41% increase in training signups in the first year, demonstrating sustained engagement for the customer education program.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IFS | Legacy | IFS Field Service Management (FSM) | Field Service Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Sysmex America deployed IFS Field Service Management (FSM) to support its sales and field service teams responsible for selling, distributing and servicing in vitro diagnostic hematology, coagulation and urinalysis analyzers and reagents. The Field Service Management implementation was scoped to enable tracking and management of service calls, dispatching of field service representatives and enforcement of compliance requirements at customer laboratory and healthcare facility sites.
The deployment centered on core Field Service Management capabilities, including service call intake and work order orchestration, dispatcher workflows and scheduling, and mobile technician enablement for onsite resolution. Configuration emphasized automation of routine dispatch and technician tasking, service contract and compliance checklists, and structured accountability workflows to align field activities with service SLAs and regulatory checks.
Operational coverage included sales and field service functions across Sysmex America, with the application used to coordinate onsite maintenance, parts handling and compliance documentation for diagnostic equipment service operations. IFS Field Service Management was presented as the system of record for service activity, work orders and technician confirmations, supporting end to end field service processes without specifying third party integrations.
Governance focused on standardizing service workflows and technician accountability to improve compliance oversight and operational consistency. Outcomes reported from the implementation include faster service call resolution, increased productivity through automation and improved accountability of service representatives.
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Reservation and Booking Management | ERP Services and Operations |
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2025 | 2025 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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CRM | CRM |
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2017 | 2017 |
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CRM | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Sysmex America
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sysmex America Executives
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FAQ - APPS RUN THE WORLD Sysmex America Technographics
Sysmex America is a Life Sciences organization based in United States,
with around 1341 employees and annual revenues of $250.0 million.
Sysmex America operates a diverse technology stack with applications such as
Esker Accounts Payable, Eurekos LMS and IFS Field Service Management (FSM),
covering areas like AP Automation, Learning and Development and Field Service Management.
Sysmex America has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Esker SA, Eurekos and IFS.
Sysmex America recently adopted applications including
ResNexus Booking in 2025, Microsoft Azure Cloud Services in 2025 and Microsoft Entra ID (formerly Azure Active Directory) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sysmex America’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sysmex America’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sysmex America technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.