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T-Mobile _x000D_ Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by T-Mobile _x000D_ and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70000 T-Mobile _x000D_ employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that T-Mobile _x000D_ has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2017, Oracle Retail (ex Retek) for Retail Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems T-Mobile _x000D_ is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Serrala or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing T-Mobile _x000D_ revenues, which have grown to $81.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for T-Mobile _x000D_ intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, T-Mobile implemented Oracle NetSuite ERP to standardize and centralize its corporate finance systems. Oracle NetSuite ERP was deployed as a cloud-native solution to deliver core ERP Financial capabilities across accounting, consolidation, and financial reporting.
Configuration work centered on core ledgers, accounts payable, accounts receivable, fixed asset accounting, period close orchestration, and statutory and management reporting. The implementation leveraged configurable workflows, role-based access controls, and automated journal processing to align transaction processing with sectional control and auditability.
Operational coverage emphasized T-Mobile's corporate accounting, treasury, and centralized finance shared services within the United States, aligning the ERP Financial instance with multi-entity consolidation and chart of accounts rationalization. Governance activities established month-end close governance, standardized financial process flows, and change control procedures to sustain the Oracle NetSuite ERP environment and ongoing finance operations.
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ERP Financial | ERP Financial Management |
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2018 | 2019 |
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Expense Management | ERP Financial Management |
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2010 | 2010 |
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Payment Processing | ERP Financial Management |
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2014 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinite Computer Solutions | Legacy | Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017, T-Mobile implemented Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) as an Applicant Tracking System. The Infinite BrassRing deployment was provisioned on the T-Mobile careers portal, enabling job requisition publishing and online candidate application intake through the corporate career site.
The implementation used core Applicant Tracking System capabilities including requisition management, candidate profile management, configurable application workflows, interview scheduling, and offer management, configured to support talent acquisition and hiring manager workflows. Infinite Computer Solutions provided the Infinite BrassRing application environment and integration points with T-Mobile recruiting processes, supporting recruiter dashboards, role based access controls, approval routing, and reporting for HR operations and talent acquisition teams.
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Core HR | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2015 | 2016 |
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Learning and Development | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2015 | 2016 |
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Workforce Management | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | SAP Retail | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, T-Mobile implemented Oracle Retail (ex Retek) as its Retail Management platform, deploying Oracle Retail cloud applications for planning, distribution, and optimization. The program migrated core retail planning data and operational workflows from SAP Retail into Oracle Retail.
The implementation concentrated on Oracle Retail modules for merchandise planning, inventory and replenishment optimization, and distribution planning, configured to support demand forecasting, assortment rationalization, and allocation workflows. Configuration emphasized centralized planning models, business rule automation for replenishment, and scenario based optimization aligned with retail operations.
Data migration and integration workstreams moved transactional and master data from SAP Retail into the Oracle Retail cloud, establishing feed pipelines for catalog, inventory, and distribution datasets. Operational coverage focused on retail operations, supply chain planning, and store fulfillment functions, enabling coordinated planning across distribution channels.
Program governance established cross functional planning councils and revised replenishment and allocation workflows to operationalize the new retail planning cadence. The deployment targeted improved customer satisfaction and Net Promoter Score as stated, using Oracle Retail for planning, distribution, and optimization to better align assortment and inventory with customer demand.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ML and Data Science Platforms | AI Development |
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2021 | 2021 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Artificial Intelligence Marketing | AI-Powered Application |
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2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2011 | 2011 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Process Mining | Analytics and BI |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2020 | 2020 |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2013 | 2013 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2014 | 2014 |
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CRM
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2019 | 2019 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2017 | 2017 |
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Apps Development | PaaS |
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2021 | 2021 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2009 | 2009 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2020 | 2020 |
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Database Management, Open-Source Database | IaaS |
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2017 | 2017 |
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Database Management, Open-Source Database | IaaS |
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2017 | 2017 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2017 | 2017 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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