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Tata Communications

VSB, Mahatma Gandhi Road, Fort,
Mumbai, 400001,
India

https://www.tatacommunications.com/

91 22 6659-1919

Communications

Tata Communications Technographics

Tata Communications Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Tata Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5852 Tata Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

Tata Communications has purchased the following applications: SAP SuccessFactors Compensation for Compensation Management in 2010, NetCracker BSS/OSS for OSS/BSS in 2013, Drift AI Chatbot for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Tata Communications is running and its propensity to invest more and deepen its relationship with SAP , Degreed , Eightfold or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Tata Communications revenues, which have grown to $2.82 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tata Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Tata Communications Data, Technology Stack, and Enterprise Applications

HCM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
SAP	Legacy	SAP SuccessFactors Compensation	Compensation Management	HCM	n/a	2010	2010
			Core HR	HCM		2010	2010
			Learning and Development	HCM		2010	2010
			Learning and Development	HCM		2019	2019
			Performance and Goal Management	HCM		2010	2010
			Recruiting, Applicant Tracking System	HCM		2014	2014
			Succession and Leadership Planning	HCM		2010	2010
			Talent Management	HCM		2015	2015
			Time and Attendance	HCM		2019	2019

ERP Services and Operations

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
NEC Corporation	Legacy	NetCracker BSS/OSS	OSS/BSS	ERP Services and Operations	n/a	2013	2014

AI-Powered Application

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
Drift	Legacy	Drift AI Chatbot	Chatbots and Conversational AI	AI-Powered Application	n/a	2019	2019

Blockchain

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Blockchain Platform	Blockchain		2020	2020

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Audio Video and Web Conferencing	Collaboration		2019	2019
			Audio Video and Web Conferencing	Collaboration		2017	2017
			Collaboration	Collaboration		2020	2020
			Collaboration	Collaboration		2020	2020

Content Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application, Web and Enterprise Search	Content Management		2019	2019
			Digital Signing	Content Management		2021	2021

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Account Based Marketing	CRM		2018	2018
			Account Based Marketing	CRM		2021	2021
			Account Based Marketing	CRM		2020	2020
			Account Based Marketing	CRM		2020	2020
			Account Based Marketing	CRM		2020	2020
			Account Based Marketing	CRM		2022	2022
			Customer Data Platform	CRM		2021	2021
			Customer Experience	CRM		2016	2016
			Customer Support	CRM		2020	2020
			Customer Support	CRM		2018	2018
			Customer Support	CRM		2018	2018
			Digital Advertising Platform	CRM		2017	2017
			Marketing Analytics	CRM		2017	2017
			Marketing Analytics	CRM		2020	2020
			Marketing Automation	CRM		2019	2019
			Marketing Automation	CRM		2021	2021
			Marketing Automation, Sales Automation	CRM		2021	2021
			Sales Automation, CRM, Sales Engagement	CRM		2022	2022

SPM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Sales Performance Management	SPM		2011	2011

PaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Transactional Email	PaaS		2020	2020

IaaS

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight
			Application Hosting and Computing Services	IaaS		2020	2020
			Application Hosting and Computing Services	IaaS		2018	2018
			Application Hosting and Computing Services	IaaS		2015	2015
			Content Delivery Network	IaaS		2017	2017
			Content Delivery Network	IaaS		2016	2016
			Content Delivery Network	IaaS		2019	2019
			Content Delivery Network	IaaS		2020	2020

IT Decision Makers and Key Stakeholders at Tata Communications

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Tata Communications Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Tata Communications Technographics

Tata Communications is a Communications organization based in India, with around 5852 employees and annual revenues of $2.82 billion.

Tata Communications operates a diverse technology stack with applications such as SAP SuccessFactors Compensation, NetCracker BSS/OSS and Drift AI Chatbot, covering areas like Compensation Management, OSS/BSS and Chatbots and Conversational AI.

Tata Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, NEC Corporation and Drift.

Tata Communications recently adopted applications including 6sense Account Engagement Platform in 2022, Salesforce Sales Cloud in 2022 and DocuSign eSignature in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Tata Communications’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Tata Communications’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Tata Communications technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.