AI Buyer Insights:

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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

Tchibo Coffee International
Location
Tchibo House, Blenheim Rd,
Epsom, KT19 9BE,
United Kingdom
Website
https://www.tchibo-coffee.co.uk/
Phone
44 1372 736250
Artw industry
Retail
Employee
Revenue

Tchibo Coffee International Technographics

Tchibo Coffee International Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Tchibo Coffee International and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Tchibo Coffee International employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Tchibo Coffee International has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2015, SAP BW (Business Warehouse) for Data Warehouse in 2012, GoDaddy Webmail for Collaboration in 2014 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Tchibo Coffee International is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , SAP , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Tchibo Coffee International revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tchibo Coffee International intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Tchibo Coffee International Tech Stack and Enterprise Applications

Tchibo Coffee International AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
In 2015, Tchibo Coffee International implemented LiveChat on its public website, deploying the LiveChat application in the Chatbots and Conversational AI category to support online customer interactions. The implementation leverages an embedded website chat widget paired with a centralized agent console for real time conversations and session tracking. Functionally the deployment aligns with typical Chatbots and Conversational AI capabilities, including live agent handoff, canned responses, chat transcripts and pre chat data capture to support customer service and ecommerce support workflows. Operational ownership is centered in customer service and ecommerce teams, with the platform instrumenting chat handling workflows, agent routing and conversation management for the UK site. Governance emphasizes chat queue management, transcript retention and documented agent response procedures, enabling consistent front line handling of website inquiries. The LiveChat implementation is explicit to the website and serves as a web first conversational channel connecting customers with support agents.
Tchibo Coffee International Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP BW (Business Warehouse) Data Warehouse Analytics and BI n/a 2012 2013
In 2012, Tchibo Coffee International implemented SAP BW (Business Warehouse) as its Data Warehouse. The company team built a completely new monthly management reporting capability on SAP BW, delivering core data models, extraction and transformation logic, and a reporting layer that produced formatted management packs. SAP BW (Business Warehouse) was used to centralize and standardize data modeling and ETL workflows, and to host the reporting content and distribution routines required for regular management cadence. The implementation focused on finance and commercial management reporting across Tchibo Coffee International's United Kingdom operations, consolidating retail sales, inventory and financial metrics into a single monthly pack. Governance shifted to a centralized report production model, with the in-house team owning configuration, content updates and distribution workflows for monthly close and management review. Tchibo Coffee International SAP BW (Business Warehouse) Data Warehouse therefore became the primary system for management reporting for finance and commercial functions.
Tchibo Coffee International Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoDaddy Legacy GoDaddy Webmail Collaboration Collaboration n/a 2014 2014
In 2014 Tchibo Coffee International deployed GoDaddy Webmail as its corporate email platform. The implementation uses GoDaddy Webmail and is classified in the Collaboration category, delivered as a vendor hosted webmail service surfaced via the company website. The deployment provided webmail client access for staff and addressed the company domain email needs in a retail operations context. The implementation centered on mailbox provisioning, webmail access, email routing for customer contact channels and internal communications, supporting business functions including customer service, operations and marketing. Administrative control was exercised through GoDaddy administrative tools for account creation, credential management and domain level mailbox configuration, with email continuity handled through the vendor hosted infrastructure. The configuration emphasizes standard Collaboration capabilities such as centralized inbox management, aliases and web access for mobile and desktop users.
Tchibo Coffee International CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2015 2015
Customer Experience CRM 2015 2015
Marketing Analytics CRM 2015 2015
Tchibo Coffee International IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Tchibo Coffee International

First Name Last Name Title Function Department Email Phone
No data found
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Apps Being Evaluated by Tchibo Coffee International Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tchibo Coffee International IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tchibo Coffee International digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Tchibo Coffee International Technographics
Tchibo Coffee International is a Retail organization based in United Kingdom, with around 200 employees and annual revenues of $50.0 million.
Tchibo Coffee International operates a diverse technology stack with applications such as LiveChat, SAP BW (Business Warehouse) and GoDaddy Webmail, covering areas like Chatbots and Conversational AI, Data Warehouse and Collaboration.
Tchibo Coffee International has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., SAP and GoDaddy.
Tchibo Coffee International recently adopted applications including DigitalOcean Droplets in 2021, Microsoft Azure Cloud Services in 2019 and LiveChat in 2015, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tchibo Coffee International’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Tchibo Coffee International’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tchibo Coffee International technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.