Telavox Technographics
Telavox Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Telavox and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Telavox employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telavox has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2019, Zoom for Audio Video and Web Conferencing in 2020, UpSales CRM for CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telavox is running and its propensity to invest more and deepen its relationship with Teamtailor , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telavox revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telavox intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Telavox Tech Stack and Enterprise Applications
Telavox HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019 Telavox implemented Teamtailor ATS on its public careers site to centralize hiring activity for the small Swedish communications firm. Teamtailor ATS, classified under Recruiting,Applicant Tracking System, was embedded at career.telavox.com to present branded job listings and to capture candidate applications directly from the corporate website.
The implementation focused on core Recruiting,Applicant Tracking System capabilities, including a branded career site, job posting management, configurable application forms, and a candidate pipeline with stage based tracking and role based access for hiring managers. Configuration emphasized lightweight administration appropriate to a 10 person company, with hiring workflows and candidate records managed within Teamtailor ATS and public facing job content served through the Telavox website.
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Telavox Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Telavox implemented Zoom for Audio Video and Web Conferencing. The deployment surfaces Zoom on the Telavox public website to provide browser-accessible meetings and customer-facing video sessions. Telavox uses Zoom Video Communications to deliver conferencing and web meeting functionality connected to external communications workflows.
Deployment follows a lightweight SaaS model with web-embedded meeting access and centralized account administration, consistent with the scale of a 10 employee communications provider. Functional capabilities in scope include real-time audio and video meetings, web conferencing links exposed on public pages, and browser-based join flows that minimize dependence on native clients. Operational ownership is concentrated in customer engagement and support functions, with domain-level account controls and scheduling governance to manage public-facing sessions.
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Collaboration | Collaboration |
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2014 | 2014 |
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Telavox CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UpSales | Legacy | UpSales CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018 Telavox implemented UpSales CRM to serve as its CRM, with a primary focus on enabling delivery of business-critical KPIs and consolidating sales and customer data. The initial scope targeted reporting and commission workflows that support sales and finance functions across the Nordic countries.
Telavox worked extensively to modify UpSales CRM to surface and calculate KPI metrics and to embed sales commission logic into CRM workflows. Configuration work included custom records and calculated metrics, automation of commission processing, and workflow orchestration to replace previously manual steps.
Reporting was implemented using both Google BigQuery/Power BI and Looker/LookML, with operational CRM data exported into analytics destinations to support both ad hoc dashboards and modeled semantic reporting. The implementation combined BigQuery pipelines for Power BI consumption alongside Looker LookML models for governed metric definitions.
Operational coverage included sales and finance teams across the Nordic region, who collaborated on validation, governance and phased rollout of the automated commission process. Governance controls and workflow restructuring were instituted within UpSales CRM to centralize KPI delivery and to operationalize commission calculation and reporting.
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Telavox ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2023 | 2023 |
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Telavox TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Telavox PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Telavox IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Telavox
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Apps Being Evaluated by Telavox Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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