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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Telerx Marketing Inc. Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Cloud Platform (GCP) Application Hosting and Computing Services IaaS n/a 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2018 2018
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Avaya Legacy Avaya Callback Assist Call Center CRM Avaya 2018 2019
In 2018 C3i Solutions implemented Avaya Callback Assist as part of a broader suite of Avaya contact center technologies. The deployment targeted C3i Solutions global BPO contact center operations, with orchestration anchored at the company headquarters in the United States, and focused on providing caller callback options and improving agent routing across sites. Avaya Callback Assist was configured to present callback options to inbound callers and to queue and schedule callbacks into skill based agent routing workflows, integrating with the rest of the Avaya contact center stack used across the environment. Functional capabilities implemented included callback queuing, automated callback scheduling, and routing into skill groups to reduce hold time and streamline agent interactions consistent with Call Center operational patterns. Avaya served as the implementation partner for the deployment, and governance covered global rollout coordination across contact center sites and operational alignment of agent routing rules. According to published customer reports the deployment delivered measurable outcomes, with agents handling calls approximately 30% faster and first call resolution rising approximately 18% after implementation of Avaya Callback Assist.
Customer Experience CRM 2019 2019
Marketing Analytics CRM 2019 2019
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Learning and Development HCM 2017 2017
Recruiting, Applicant Tracking System HCM 2014 2014
Time and Attendance HCM 2015 2015
Workforce Management HCM 2017 2017
IT Decision Makers and Key Stakeholders at Telerx Marketing Inc.
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Telerx Marketing Inc. Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Telerx Marketing Inc. Technographics

Telerx Marketing Inc. is a Professional Services organization based in United States, with around 3800 employees and annual revenues of $1.40 billion.

Telerx Marketing Inc. operates a diverse technology stack with applications such as Google Cloud Platform (GCP), Adobe Connect and Avaya Callback Assist, covering areas like Application Hosting and Computing Services, Audio Video and Web Conferencing and Call Center.

Telerx Marketing Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Google, Adobe Systems and Avaya.

Telerx Marketing Inc. recently adopted applications including Google Cloud Platform (GCP) in 2021, Google Workspace (Formerly Google G-Suite) in 2020 and Avaya Customer Experience in 2019, highlighting its ongoing modernization strategy.

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Our research team continuously updates Telerx Marketing Inc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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