Horsham, 19044, PA,
United States
Telerx Marketing Inc. Technographics
Telerx Marketing Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Telerx Marketing Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3800 Telerx Marketing Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Telerx Marketing Inc. has purchased the following applications: SAP SuccessFactors Learning for Learning and Development in 2017, Adobe Connect for Audio Video and Web Conferencing in 2018, Avaya Callback Assist for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Telerx Marketing Inc. is running and its propensity to invest more and deepen its relationship with SAP , UKG , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Telerx Marketing Inc. revenues, which have grown to $1.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Telerx Marketing Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Telerx Marketing Inc. Tech Stack and Enterprise Applications
Telerx Marketing Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Learning | Learning and Development | HCM | n/a | 2017 | 2017 |
In 2017, Telerx Marketing Inc. implemented SAP SuccessFactors Learning to address enterprise Learning and Development needs. The deployment was used to assign training courses to learners within SAP SuccessFactors Learning and to centralize assignment and enrollment workflows for HR and learning administrators.
Configuration work focused on learning administration capabilities common to the Learning and Development category, including a managed course catalog, assignment workflows, learning plans, learner profiles, completion tracking, notifications, and standard reporting. SAP SuccessFactors Learning was configured to support role-based administration so course assignments could be created, scheduled, and tracked by training staff and HR owners.
Governance and operational controls emphasized assignment governance and role segregation, with administrators managing who can assign courses and how enrollments are approved and recorded. The implementation positioned SAP SuccessFactors Learning as the system of record for assigned training courses, supporting ongoing course assignment, completion status tracking, and administrative reporting for the companys HR and training functions.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2017 | 2017 |
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Telerx Marketing Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Telerx Marketing Inc. deployed Adobe Connect on its public website to support online events and client-facing meetings. Adobe Connect is used as part of the company
udio Video and Web Conferencingapability set to deliver hosted meeting experiences directly from the corporate site.
The implementation centers on embedding Adobe Connect meeting rooms and webinar sessions into web pages, leveraging Adobe Connect for virtual meeting rooms, webinar hosting, content sharing, screen sharing, and session recording. Adobe Connect meeting and webinar modules are configured to present branded landing pages and persistent virtual rooms, and the full application name Adobe Connect is used for scheduling, attendee registration, and recorded session playback.
Operational coverage emphasizes marketing and client engagement functions, where web-embedded conferencing supports demand generation webinars, customer briefings, and online training. Governance was structured around centralized scheduling and administrative control of meeting templates and access policies, while content management workflows were established to publish recordings to the site for on-demand consumption. The deployment aligns Telerx Marketing Inc. Adobe Connect Audio Video and Web Conferencing with marketing, training, and external communications use cases.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Telerx Marketing Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avaya | Legacy | Avaya Callback Assist | Call Center | CRM | Avaya | 2018 | 2019 |
In 2018 C3i Solutions implemented Avaya Callback Assist as part of a broader suite of Avaya contact center technologies. The deployment targeted C3i Solutions global BPO contact center operations, with orchestration anchored at the company headquarters in the United States, and focused on providing caller callback options and improving agent routing across sites.
Avaya Callback Assist was configured to present callback options to inbound callers and to queue and schedule callbacks into skill based agent routing workflows, integrating with the rest of the Avaya contact center stack used across the environment. Functional capabilities implemented included callback queuing, automated callback scheduling, and routing into skill groups to reduce hold time and streamline agent interactions consistent with Call Center operational patterns.
Avaya served as the implementation partner for the deployment, and governance covered global rollout coordination across contact center sites and operational alignment of agent routing rules. According to published customer reports the deployment delivered measurable outcomes, with agents handling calls approximately 30% faster and first call resolution rising approximately 18% after implementation of Avaya Callback Assist.
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Telerx Marketing Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Telerx Marketing Inc.
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Apps Being Evaluated by Telerx Marketing Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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