TeleTracking
336 Fourth Ave #7,
Pittsburgh, 15222, PA,
United States
Pittsburgh, 15222, PA,
United States
1 800-927-0294
Professional Services
TeleTracking Technographics
TeleTracking Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by TeleTracking and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 230 TeleTracking employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that TeleTracking has purchased the following applications: Kantata Mavenlink PSA for Professional Services Automation in 2018, Palantir AIP Platform for Generative AI Platforms in 2025, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems TeleTracking is running and its propensity to invest more and deepen its relationship with Kantata , Palantir Technologies , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing TeleTracking revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for TeleTracking intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TeleTracking Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kantata | Legacy | Kantata Mavenlink PSA | Professional Services Automation | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, TeleTracking implemented Kantata Mavenlink PSA to address pervasive resource management, time tracking and utilization forecasting challenges. Kantata Mavenlink PSA was adopted as a Professional Services Automation solution to replace Excel and Microsoft Project for scheduling and time capture, aligning project planning with resource demand for the company that provides patient flow automation to hospitals.
The deployment centralized long term scheduling and time capture, and delivered detailed utilization reporting and accurate time tracking capabilities. Configuration work emphasized sales pipeline visibility to inform resource allocation and reduce benchtime by providing visibility into both in office and remote employees. The implementation also introduced standardized utilization definitions to reduce time entry miscategorization and to improve project budgeting accuracy.
Operational coverage targeted resource management, project delivery and timekeeping across TeleTracking’s services organization supporting healthcare client engagements. Source material does not specify named systems integrations, the effort consolidated previously siloed planning artifacts into Kantata Mavenlink PSA and aligned workflows for resource forecasting and timekeeping compliance.
Governance changes formalized utilization definitions and time entry processes to raise compliance and clarify utilization measurement. As reported by the vendor, TeleTracking increased billable utilization by 37 percent after deploying Kantata Mavenlink PSA, with the Professional Services Automation implementation enabling more accurate forecasting and tighter project cost control.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Palantir Technologies | Legacy | Palantir AIP Platform | Generative AI Platforms | AI Development | n/a | 2025 | 2025 |
In 2025 TeleTracking implemented Palantir AIP Platform as a Generative AI Platforms solution to deliver a next generation hospital offering that aims to optimize staffing workflows, accelerate decisions, and put patients at the center of operational actions. The deployment of Palantir AIP Platform is positioned to provide AI driven decision support across hospital operations while aligning TeleTracking application functionality to clinical and staffing use cases.
The implementation emphasizes model orchestration, real time inference pipelines, and natural language driven decision augmentation typical of Generative AI Platforms, with configuration focused on staffing workflow automation and decision support for shift planning and patient flow. Palantir AIP Platform is configured to surface ranked courses of action and contextual explanations to operational users, enabling prompt engineering and model tuning aligned with clinical scheduling and resource allocation requirements.
Operational scope targets hospital staffing, bed management, and clinical operations within TeleTracking customers, with platform capabilities embedded into frontline scheduling and escalation workflows. The work centers on integrating AI driven recommendations into operational processes rather than on specific named system integrations, keeping the focus on staffing and patient centric process improvements across hospital sites.
Governance and rollout planning emphasize establishing clinical review gates and operational signoff to accept AI recommendations, along with revised shift scheduling workflows and escalation protocols to operationalize outputs. The stated outcome is an AI enabled staffing and decision support layer that accelerates operational decisions and centers patient needs in daily staffing and bed management activities.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 TeleTracking implemented Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The deployment used Cisco Webex Meetings as a cloud accessible meeting platform exposed on the TeleTracking public website to enable scheduled and ad hoc virtual sessions with customers and partners. Cisco Webex Meetings provides synchronous video, audio, and screen sharing capabilities for remote collaboration and customer engagement.
The implementation covered core meeting capabilities including multi party video conferencing, audio bridging, screen share, meeting recording, and scheduling workflows typical of Audio Video and Web Conferencing platforms. Operationally the system supports client engagement and internal collaboration workflows across professional services and client support functions while being accessible directly from the company website. Governance and rollout focused on standardizing meeting protocols and user provisioning to align conferencing usage with corporate collaboration practices.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2019 | 2019 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incentive Compensation Management | SPM |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management, Open-Source Database | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at TeleTracking
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by TeleTracking Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD TeleTracking Technographics
TeleTracking is a Professional Services organization based in United States,
with around 230 employees and annual revenues of $80.0 million.
TeleTracking operates a diverse technology stack with applications such as
Kantata Mavenlink PSA, Palantir AIP Platform and Cisco Webex Meetings,
covering areas like Professional Services Automation, Generative AI Platforms and Audio Video and Web Conferencing.
TeleTracking has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Kantata, Palantir Technologies and Cisco Systems.
TeleTracking recently adopted applications including
Palantir AIP Platform in 2025, MongoDB Atlas in 2022 and Proofpoint Email Security and Protection in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of TeleTracking’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates TeleTracking’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete TeleTracking technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.