Princeton, 8540, NJ,
United States
The Bank of Princeton Technographics
The Bank of Princeton Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Bank of Princeton and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 181 The Bank of Princeton employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Bank of Princeton has purchased the following applications: Microsoft 365 for Collaboration in 2018, Banno CMS for Content Management in 2020, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Bank of Princeton is running and its propensity to invest more and deepen its relationship with Microsoft , Jack Henry & Associates , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Bank of Princeton revenues, which have grown to $63.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Bank of Princeton intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Bank of Princeton Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, The Bank of Princeton implemented Microsoft 365 as its primary Collaboration platform and indicates Microsoft 365 usage on its public website. The deployment supports the bank’s corporate environment and approximately 181 employees, providing centralized email, messaging, and document collaboration capabilities. The Bank of Princeton Microsoft 365 Collaboration supports internal corporate communications, employee productivity workflows, and content collaboration that intersects with web-facing content management.
The Microsoft 365 implementation is organized around core Collaboration components including Exchange Online for email, Microsoft Teams for synchronous and asynchronous collaboration, SharePoint and OneDrive for document management, and Office desktop and web applications for productivity. Operational architecture is managed at the tenant level with centralized administration, role based access controls, and document sharing policies to govern content and permissions. Governance emphasis includes user account administration, mailbox and file sharing controls, and routine tenant administration to align collaboration practices with the bank’s operational needs.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Banno CMS | Content Management | Content Management | n/a | 2020 | 2020 |
In 2020 The Bank of Princeton deployed Banno CMS from Jack Henry & Associates on its public website, establishing a Content Management platform to manage customer facing web content. The Bank of Princeton implemented Banno CMS for Content Management to centralize page publishing and editorial control for its site hosted at thebankofprinceton.com.
The implementation leverages category aligned capabilities including content authoring and templating, responsive page layouts, scheduled publishing, and role based editorial workflows to support marketing and product content. Configuration focused on template driven pages, news and announcements, and controlled publishing stages to align content lifecycle with bank review processes.
Operational ownership sits with marketing and digital channels teams, with governance enforced through role permissions and approval workflows to control live updates to the public site. Banno CMS is used to manage the Bank of Princeton website content and customer communications across its digital channels in the United States.
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, The Bank of Princeton deployed Freshservice as its IT Service Management solution and is using Freshservice on its public website to surface a self-service intake point. The Bank of Princeton implemented Freshservice to centralize ticket intake and provide a customer-facing service portal while supporting internal IT support workflows. Freshservice is the application delivering core IT Service Management capabilities for the bank, including incident and ticket management, a service catalog, automated ticket routing, and a knowledge base.
Configuration and operational scope focus on bank IT operations and internal service delivery for a 181 employee regional bank, with the website integration capturing requests and routing them into Freshservice case workflows. Deployment details reflect standard IT Service Management functional modules such as service request fulfillment, knowledge management, asset recordkeeping and workflow-based approvals, with role-based access and ticket routing configured for IT staff. Governance is exercised through configured approval chains and service desk workflows to support ongoing case management and documentation in Freshservice.
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at The Bank of Princeton
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Bank of Princeton Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||