The Body Shop
The Body Shop Technographics
The Body Shop Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Body Shop and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22000 The Body Shop employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Body Shop has purchased the following applications: SAP S/4 HANA Finance for ERP Financial in 2018, Avature ATS for Applicant Tracking System in 2019, SAP Point of Sale for Point Of Sale in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Body Shop is running and its propensity to invest more and deepen its relationship with SAP , Avature , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Body Shop revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Body Shop intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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The Body Shop Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA Finance | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018, The Body Shop implemented SAP S/4 HANA Finance as its ERP Financial platform. The Body Shop deployed SAP S/4 HANA Finance to centralize core finance capabilities, aligning the ERP Financial system with corporate accounting and statutory reporting requirements.
The implementation concentrated on standard financial modules, including general ledger, accounts payable, accounts receivable, asset accounting, and financial close orchestration. SAP S/4 HANA Finance was configured to leverage the simplified data model and in-memory HANA database to support real-time posting and finance reporting typical of ERP Financial deployments.
Programme governance was organized under a named S/4HANA Programme Manager role at The Body Shop, which managed project planning, testing cycles, cutover coordination, and finance process standardization. The deployment emphasized finance function adoption, training, and controlled rollout activities to align accounting, treasury, and FP&A workflows with the new SAP S/4 HANA Finance environment.
Operationally the SAP S/4 HANA Finance implementation placed the finance organization at the center of the ERP Financial architecture, enabling consolidated ledger and statutory reporting processes within the enterprise finance footprint. Documentation and programme management practices were used to enforce configuration controls and change governance during the S/4HANA programme.
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature ATS | Applicant Tracking System | HCM | n/a | 2019 | 2019 |
In 2019 The Body Shop deployed Avature ATS as its Applicant Tracking System to power recruiting on its public careers site. The Body Shop uses Avature ATS on their website at https://thebodyshop.avature.net/TBScareers to host job postings, manage candidate applications, and surface a branded candidate experience. This deployment places Avature ATS at the center of The Body Shop talent acquisition function.
The implementation leverages core Applicant Tracking System capabilities including requisition management, configurable application workflows, candidate portals, interview scheduling, and offer tracking, with Avature ATS providing configurable workflows and candidate lifecycle orchestration. Operational scope covers corporate and store level hiring for The Body Shop, consolidating job distribution and applicant intake through the hosted careers site. Governance and process control emphasize centralized workflow configuration and career site branding to standardize candidate experience and recruiting process control across business units.
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Candidate Relationship Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2017 | 2017 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2014 | 2014 |
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Payroll | HCM |
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2019 | 2019 |
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Payroll | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Succession and Leadership Planning | HCM |
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2019 | 2019 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2011 | 2012 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Point of Sale | Point Of Sale | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, The Body Shop implemented SAP Point of Sale, categorized as Point Of Sale, as part of a broader SAP S/4 and C/4 green field program. The deployment for SAP Point of Sale was scoped alongside major applications in scope SAP S/4, SAP CAR, POSDM, and EPOS to support omni channel retail operations.
The implementation covered core Point Of Sale capabilities including store sales operations and store stock management, offline EPOS transaction capture with synchronization through POSDM, and integration of sales orders for non store sales. Functional modules configured or planned included category management for promotions and pricing, assortment and range planning, product lifecycle and foundation data, and both direct and indirect procurement purchase order processes.
SAP Point of Sale integrated transaction and inventory flows into SAP CAR and SAP S/4 to support transactional finance workflows, goods movement, return management, and distribution center inventory management. Supply chain planning elements included demand planning and sales and operations planning linked to store and distribution center execution, with POS transaction streams feeding replenishment and stock adjustment workflows.
Governance was structured around a target operating model and end state advisory for a green field implementation, with a Transition Program Manager overseeing planning and rollout sequencing during 2019. Process restructuring emphasized category management workflows, range and space management, and consolidated product and master data governance to align store operations, merchandising, procurement, warehouses, and finance.
The broader program included Project ROSALIND which implemented SAP C4C and SAP Marketing Cloud capabilities to enable global campaign execution and customer data transfer into SAP Customer Data Cloud, with ancillary solutions such as CPI and external content and email tooling listed in scope. SAP Point of Sale functioned as the transactional front end feeding customer and sales data into the C4 and S/4 stack to support omnichannel merchandising and financial reporting.
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Retail Management | ERP Services and Operations |
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1999 | 1999 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2016 |
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Analytics and BI | Analytics and BI |
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2008 | 2008 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2019 |
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CRM | CRM |
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2012 | 2013 |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Engagement | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Loyalty | CRM |
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2015 | 2015 |
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Customer Loyalty | CRM |
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2015 | 2015 |
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Customer Loyalty | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2019 | 2020 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Body Shop
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The Body Shop Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Body Shop Technographics
The Body Shop is a Retail organization based in United Kingdom,
with around 22000 employees and annual revenues of $1.00 billion.
The Body Shop operates a diverse technology stack with applications such as
SAP S/4 HANA Finance, Avature ATS and SAP Point of Sale,
covering areas like ERP Financial, Applicant Tracking System and Point Of Sale.
The Body Shop has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Avature.
The Body Shop recently adopted applications including
Custobar in 2024, Bazaarvoice in 2023 and Bambuser Video Commerce in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Body Shop’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Body Shop’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Body Shop technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.