Lutterworth, LE17 4HB,
United Kingdom
The British Association for Counselling and Psychotherapy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by The British Association for Counselling and Psychotherapy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 420 The British Association for Counselling and Psychotherapy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The British Association for Counselling and Psychotherapy has purchased the following applications: MHR iTrent HR for Core HR in 2015, Microsoft 365 for Collaboration in 2016, Umbraco CMS for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The British Association for Counselling and Psychotherapy is running and its propensity to invest more and deepen its relationship with MHR (formerly MidlandHR) , hfx Ltd , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The British Association for Counselling and Psychotherapy revenues, which have grown to $91.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The British Association for Counselling and Psychotherapy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, The British Association for Counselling and Psychotherapy implemented MHR iTrent HR as its Core HR system, positioning the application as the first point of contact for all people related enquiries. MHR iTrent HR was used to enforce fairness and consistency in the application and interpretation of HR policies and to centralize HR administrative workflows across the organisation.
The implementation covered core personnel record management, contract issuance and variations, onboarding for new starters, and processing leavers. The platform supported recruitment workflows including advertising guidance, shortlisting assistance, interview coordination with heads of departments, and liaison with external recruitment agencies when required, aligning the MHR iTrent HR application to standard Core HR functional processes.
Operational responsibilities included acting as the system administrator for HFX flexi-time and MHR iTrent HR, maintaining employee records, training new starters on both systems, and investigating and escalating system issues. The HR team worked directly with finance and an external payroll provider to ensure payroll related changes were recorded accurately, in line with the organisation's auditing framework and payroll deadlines, demonstrating integration of Core HR data into payroll and finance processes.
Governance and process work focused on developing strong working relationships with the POD Team, senior leadership, internal and external stakeholders to ensure work aligned to the people plan and organisational strategy. The team also identified areas for continuous improvement in systems, processes and policies, embedding procedural controls and role based administration within MHR iTrent HR to support consistent HR operations for an organisation of approximately 420 employees.
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Time and Attendance | HCM |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, The British Association for Counselling and Psychotherapy implemented Microsoft 365 as its Collaboration platform. Microsoft 365 is visible on the organization website and serves as the core cloud collaboration environment for the association in the United Kingdom.
The deployment centers on standard Microsoft 365 capabilities, including cloud email and calendaring, document management and intranet functionality, file sync and sharing, real time chat and meetings, and the desktop and web Office applications. Configuration signals indicate use of SharePoint Online style content hosting and OneDrive for Business file storage alongside collaboration tooling used for internal team communication and meeting orchestration, with tenant level administration and identity management controlling access.
Operational scope covers corporate staff across membership services, professional development, communications, and administrative functions, with Microsoft 365 content surfaced on the public site to support document access and member-facing resources. Governance appears organized through centralized tenant administration and policy configuration for content publishing, permissions, and compliance aligned to healthcare and membership organization needs, while the public website integration demonstrates a linkage between Microsoft 365 hosted assets and the association web presence.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Umbraco | Legacy | Umbraco CMS | Web Content Management | Content Management | n/a | 2018 | 2018 |
In 2018 The British Association for Counselling and Psychotherapy implemented Umbraco CMS for Web Content Management. Umbraco CMS is used to manage content on the public website, providing content authoring, template-driven page rendering, media asset management, and staged publishing workflows to support public information and member-facing pages.
The deployment is centered on the organisation's web presence and aligns Web Content Management capabilities with communications and membership information functions. Governance follows standard editorial patterns for this category, including role-based content permissions, template configuration to enforce brand and accessibility standards, and workflow controls for review and publication.
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Web Content Management | Content Management |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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