The Citadel
171 Moultrie Street,
Charleston, 29409, SC,
United States
Charleston, 29409, SC,
United States
1 843-225-3294
Education
The Citadel Technographics
The Citadel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Citadel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 The Citadel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Citadel has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, Canvas LMS for Learning and Development in 2020, Ellucian CRM Recruit for Admissions and Enrollment Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Citadel is running and its propensity to invest more and deepen its relationship with Oracle , Instructure , Ellucian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Citadel revenues, which have grown to $110.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Citadel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Citadel Tech Stack and Enterprise Applications
The Citadel ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, The Citadel adopted Oracle NetSuite ERP as part of its accounting curriculum. The Citadel implemented Oracle NetSuite ERP within the ERP Financial category to introduce cloud-based financial systems and classroom access across campus.
The implementation emphasized cloud delivery, with Oracle NetSuite ERP provided as a multi-tenant cloud service that could be accessed from anywhere on campus rather than being constrained to a central lab. Functional modules and capabilities aligned to the ERP Financial category were used for teaching and hands-on exercises, including core financial management, general ledger, accounts payable, accounts receivable, revenue cycle and financial reporting to expose students to end-to-end process flows.
Operationally the deployment was scoped to higher education accounting programs, typically introduced in third and fourth year coursework, impacting business and accounting departments and faculty-led instruction. The cloud orientation reduced the need for campus IT to maintain dedicated lab infrastructure and allowed students to work on Oracle NetSuite ERP outside scheduled lab times, supporting practical learning and curriculum integration.
Governance and educational workflow changes focused on embedding system-based process training into existing courses, providing students with direct experience of cloud ERP operations and revenue cycle processes. The Citadel’s adoption reflected stated sector reasons for choosing NetSuite, including avoiding integration hassles and escaping ongoing upgrade and maintenance costs associated with on-premise packages such as SAP, Microsoft Dynamics Great Plains and QuickBooks, and faculty feedback indicated an enhanced learning experience and stronger student readiness for workplace ERP usage.
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The Citadel HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Instructure | Legacy | Canvas LMS | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020, The Citadel implemented Canvas LMS as its Learning and Development platform. The Citadel is using Canvas LMS on their website to deliver course content, assessments, and gradebook functionality to faculty and students. The implementation surfaces course delivery and content management workflows through the institutional web presence, with configurations aligned to academic course structures and enrollment periods. Functional capabilities deployed include course management, online assessments, content distribution, and gradebook orchestration consistent with Learning and Development platforms.
Operational coverage extends across academic departments and continuing education and professional programs, with administrative workflows for course provisioning, instructor access management, and student enrollment management. Integration is explicitly surfaced through the institution website, enabling direct access to Canvas LMS content from the public site. Governance emphasized standardizing course shells, assessment workflows, and access controls to support instructor onboarding and semester rollouts.
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The Citadel ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ellucian | Legacy | Ellucian CRM Recruit | Admissions and Enrollment Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, The Citadel implemented Ellucian CRM Recruit as its Admissions and Enrollment Management solution, embedding Ellucian CRM Recruit on the institution website to capture inquiries and manage prospect engagement. The implementation centers on web‑facing inquiry capture and prospect lifecycle orchestration for undergraduate and graduate recruitment workflows.
Configuration and functional coverage emphasize typical Admissions and Enrollment Management capabilities, including online inquiry and prospect forms, centralized prospect records, communications templates and segmentation for targeted outreach, and event and campus visit registration support. Ellucian CRM Recruit is used to structure recruiting campaigns, track applicant touchpoints, and operationalize standard admissions workflows across the CRM.
Operational ownership sits with The Citadel admissions and enrollment teams and associated recruiting staff, with the application supporting centralized prospect management and coordinated communications between admissions, outreach, and marketing functions. The deployment leverages the public website as the primary lead capture surface, and the implementation narrative focuses on system‑based orchestration of prospect intake through admissions engagement.
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Education ERP | ERP Services and Operations |
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2018 | 2018 |
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The Citadel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Citadel
| First Name | Last Name | Title | Function | Department | Phone | |
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President | CXO | Finance | |
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Director of Information Technology Services | Director | IT | |
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Vice President for Operations | VP | Operations | |
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Associate Vice President for Finance/Deputy Chief Financial Officer | CXO | Finance | |
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Collection/Loans/Grants Coordinator | Manager | Finance | |
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Director of Financial Operations | Director | Finance | |
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Apps Being Evaluated by The Citadel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Citadel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Citadel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD The Citadel Technographics
The Citadel is a Education organization based in United States,
with around 1500 employees and annual revenues of $110.0 million.
The Citadel operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Canvas LMS and Ellucian CRM Recruit,
covering areas like ERP Financial, Learning and Development and Admissions and Enrollment Management.
The Citadel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Instructure and Ellucian.
The Citadel recently adopted applications including
Ellucian CRM Recruit in 2021, Canvas LMS in 2020 and Fastly in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Citadel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Citadel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Citadel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.