Grants Pass, 97526, OR,
United States
City of Grants Pass, Oregon Technographics
City of Grants Pass, Oregon Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Grants Pass, Oregon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 112 City of Grants Pass, Oregon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Grants Pass, Oregon has purchased the following applications: FIS Integrated Payables for AP Automation in 2022, Microsoft 365 for Collaboration in 2018, CivicEngage for Citizen Engagement in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Grants Pass, Oregon is running and its propensity to invest more and deepen its relationship with FIS Global , Microsoft , CivicPlus or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Grants Pass, Oregon revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Grants Pass, Oregon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Grants Pass, Oregon Tech Stack and Enterprise Applications
City of Grants Pass, Oregon ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Integrated Payables | AP Automation | ERP | n/a | 2022 | 2022 |
In 2022, the City of Grants Pass, Oregon implemented FIS Integrated Payables as a centralized vendor payment orchestration solution, classified under AP Automation. The deployment targeted the Finance Department, specifically Accounts Payable and city vendor management, with an operational scope that explicitly covers offering electronic payments to all of the City's vendors.
FIS Integrated Payables was configured to enable virtual credit cards and ACH payments, and to deliver secure email notifications containing payment information. Functional capabilities implemented include electronic payment issuance, detailed remittance listing that enumerates invoices paid, and controls to reduce check-related risk, consistent with AP Automation workflows for payment initiation, remittance reconciliation, and vendor onboarding.
Operational coverage centers on Accounts Payable and City Vendor Information processes, with vendor enrollment supported via a City Vendor Flyer and direct access to the FIS Integrated Payables Support Team for registration assistance. The implementation emphasizes vendor-facing automation, replacing paper check flows with card and ACH settlement processes and secure electronic remittance delivery.
Governance and process changes focused on vendor registration and communication, including published vendor guidance and a dedicated support channel for enrollment and troubleshooting. Explicitly stated outcomes from the program include elimination of waiting for checks, improved payment controls by reducing lost or stolen checks, minimized payment delays through prompt card and ACH settlements, and provision of detailed remittance information to vendors.
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City of Grants Pass, Oregon Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, City of Grants Pass, Oregon implemented Microsoft 365 to provide Collaboration capabilities across municipal staff. The deployment was sized for a 112 employee local government and is positioned to support administrative functions and public facing content published on the city website.
Configuration centers on Microsoft 365 components including Exchange Online for email, SharePoint Online and OneDrive for document management, Microsoft Teams for chat and meetings, and Office desktop and web applications for productivity. Microsoft 365 is surfaced on the city website to enable document access and to support staff collaboration workflows that intersect with public information and service delivery.
Operational scope spans city administrative workflows and web content management, with governance aligned to Collaboration best practices such as centralized identity, role based access controls, and retention policy configuration. The Microsoft 365 suite serves as the primary Collaboration platform for the organization, enabling cloud based information sharing and policy driven document lifecycle management.
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City of Grants Pass, Oregon CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2015 | 2015 |
In 2015, City of Grants Pass, Oregon implemented CivicEngage. CivicEngage was deployed on the city's public website to provide Citizen Engagement capabilities and to support municipal website content and citizen-facing services.
The CivicEngage implementation emphasized web-based content management, event calendars, online forms and service request workflows, community feedback and notification tools, and mobile-responsive public access, reflecting typical Citizen Engagement functionality. Governance and operational control were organized around departmental editorial roles and role-based permissions to manage publishing and service intake across municipal departments, with the deployment focused on centralizing web channels for city communications.
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Citizen Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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City of Grants Pass, Oregon ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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City of Grants Pass, Oregon PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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City of Grants Pass, Oregon IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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City of Grants Pass, Oregon CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Grants Pass, Oregon
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Grants Pass, Oregon Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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