The Hartford Insurance Group
One Hartford Plaza,
Hartford, 6155, CT,
United States
Hartford, 6155, CT,
United States
1 860-547-5000
Insurance
The Hartford Insurance Group Technographics
The Hartford Insurance Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Hartford Insurance Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19900 The Hartford Insurance Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Hartford Insurance Group has purchased the following applications: Oracle PeopleSoft Payables for AP Automation in 2009, Workday Absence Management for Absence and Leave Management in 2018, Guidewire Canvas for Insurance Claims Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Hartford Insurance Group is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Hartford Insurance Group revenues, which have grown to $20.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Hartford Insurance Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Hartford Insurance Group Tech Stack and Enterprise Applications
The Hartford Insurance Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft Payables | AP Automation | ERP | n/a | 2009 | 2010 |
In 2009 The Hartford Insurance Group implemented Oracle PeopleSoft Payables as part of an AP Automation deployment to support accounts payable, general ledger close, and travel and expense processes. The Hartford implemented General Ledger, Accounts Payable, and Travel and Expense modules within PeopleSoft FSCM 9.1 to support Commercial Markets, Mutual Funds, and Consumer Markets business functions.
Oracle PeopleSoft Payables was customized and configured using PeopleTools 8.51, PeopleCode, PS Query, and an Oracle 11.5 database. Implementation work included month end GL processing, AP invoice automation, automated file processing to load source files into the PeopleSoft ledger, quarterly audit report generation, and disaster recovery planning. The team performed customizations, production support, and ongoing configuration of the Oracle PeopleSoft Payables application to stabilize FSCM 9.1 operations.
Integrations centered on ingesting and transforming files from mainframe sources, using Mainframe JCL and FTP to move files to UNIX, UNIX scripts and Autosys scheduler for job orchestration, and Informatica workflows to format and load data into PeopleSoft and run AE batch jobs. The program also included ARIBA file transfer processes, NAS Q Tree upgrade activities, and a SC data center upgrade touching Schlage and vendorbuilt applications, linking the AP Automation layer to external procurement and hosting components.
Operational governance followed a technical lead model, with a PeopleSoft technical lead managing a 15 person team in an offshore and onsite delivery model, coordinating vendor resource sourcing and mentoring. Governance and delivery cycles incorporated requirement gathering, fit gap analysis, technical review for STAT tickets, production support with root cause analysis, quarterly audit runs, and execution of DR plans to maintain the AP Automation footprint.
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ERP Financial | ERP |
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2013 | 2013 |
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ERP Financial | ERP |
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2009 | 2010 |
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Expense Management | ERP |
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2012 | 2012 |
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Expense Management | ERP |
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2012 | 2012 |
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The Hartford Insurance Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2019 |
In 2018 The Hartford Insurance Group implemented Workday Absence Management to establish centralized Absence and Leave Management capabilities for time off and leave workflows. The deployment targeted standardization of absence types, policy templates and employee self service for a large, multi-site insurance workforce.
Workday Absence Management was configured to support standard absence tracking, accrual rules, leave requests, manager approvals and absence reporting, with an emphasis on role based approvals and configurable policy calendars. Configurations included automated approval workflows, entitlement calculations and employee facing request and balance visibility to support HR case handling and manager decisioning.
Governance and rollout emphasized content and process remediation prior to launch, with audit and clean up of outdated policy content and creation of an approval process involving subject matter experts, legal and compliance. The program applied Agile and Scrum practices such as daily standups and partnered closely with internal design and user experience teams to optimize access and reduce end user friction, using the existing intranet portal as the primary access point to Workday to avoid additional portal procurement.
Operational impact centered on HR Technology Services, HR operations, benefits administration and manager self service workflows, with editorial support for policy revisions and streamlined change communications. The implementation reduced parallel portal complexity and centralized absence policy governance while embedding approval controls and user experience improvements into absence and leave processes.
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Benefits Administration | HCM |
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2018 | 2019 |
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Benefits Administration | HCM |
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2017 | 2017 |
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Benefits Administration, Pension Administration | HCM |
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2011 | 2011 |
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Compensation Management | HCM |
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2018 | 2019 |
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Core HR | HCM |
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2018 | 2019 |
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Employee Experience | HCM |
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2019 | 2019 |
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Employee Experience | HCM |
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2023 | 2023 |
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Employee Recognition and Rewards Management | HCM |
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2019 | 2019 |
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Employee Self Service | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2016 | 2016 |
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Performance and Goal Management | HCM |
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2013 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2019 |
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Time and Attendance | HCM |
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2019 | 2019 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2019 | 2019 |
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Workforce Management | HCM |
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2018 | 2018 |
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The Hartford Insurance Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Guidewire | Legacy | Guidewire Canvas | Insurance Claims Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 The Hartford Insurance Group implemented Guidewire Canvas for Insurance Claims Management to support its workers compensation claims processing and claims handling workflows. The deployment was positioned alongside Guidewire ClaimCenter 9 to extend claims user interfaces and configuration capabilities within the Insurance Claims Management stack.
The implementation focused on configuration of business and validation rules, including rules for activity creation, triggering logic and claim assignments, and the design of automated segmentation, expedite claims and automatic close claims workflows. Functional work included enhancement of batch jobs, policy search screen layouts and criteria, and modification of Claim PCF screen files to meet new requirements and change requests, with Guidewire Studio and GOSU/GScript used for configuration and scripting.
Integrations and runtime architecture used a micro services architecture pattern for integrations, with Guidewire ClaimCenter 9 identified in the environment and platform components including WebSphere application servers, Git for version control and Oracle Database for persistence. Integration work emphasized configuration and integration touchpoints rather than custom external vendor integrations.
Governance and operational control were managed through Guidewire Studio driven configuration, Git-based change management and scripted automation for batch and validation processes, aligning Insurance Claims Management configuration with claims operations and underwriting support functions.
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Insurance ERP | ERP Services and Operations |
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2008 | 2008 |
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Insurance Policy Administration | ERP Services and Operations |
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2018 | 2018 |
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Insurance Policy Administration | ERP Services and Operations |
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2021 | 2021 |
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Legal Practice Management | ERP Services and Operations |
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2018 | 2018 |
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Legal Practice Management | ERP Services and Operations |
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2022 | 2022 |
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Legal Time and Billing | ERP Services and Operations |
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2017 | 2017 |
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Time Tracking and Billing | ERP Services and Operations |
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2021 | 2021 |
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Travel Management | ERP Services and Operations |
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2020 | 2020 |
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The Hartford Insurance Group AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ML and Data Science Platforms | AI Development |
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2020 | 2020 |
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The Hartford Insurance Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cognitive Computing | AI-Powered Application |
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2018 | 2018 |
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The Hartford Insurance Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Data Warehouse | Analytics and BI |
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2012 | 2012 |
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The Hartford Insurance Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2018 | 2018 |
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The Hartford Insurance Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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The Hartford Insurance Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2013 | 2013 |
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The Hartford Insurance Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Customer Analytics | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics, Lead Generation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2008 | 2008 |
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Tag Management | CRM |
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2016 | 2016 |
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The Hartford Insurance Group EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2014 | 2014 |
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The Hartford Insurance Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2018 | 2018 |
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The Hartford Insurance Group Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Portfolio and Investment Management | Investment Management |
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2010 | 2010 |
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The Hartford Insurance Group Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Sourcing | Procurement |
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2010 | 2010 |
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Supplier Relationship Management | Procurement |
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2010 | 2010 |
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The Hartford Insurance Group SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2018 | 2018 |
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The Hartford Insurance Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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The Hartford Insurance Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2019 | 2019 |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2013 | 2013 |
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Robotic Process Automation | PaaS |
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2015 | 2015 |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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Test Automation Platform | PaaS |
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2019 | 2019 |
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Test Automation Platform | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2018 | 2018 |
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The Hartford Insurance Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Data Warehouse Appliance | IaaS |
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2012 | 2012 |
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Database Management | IaaS |
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2020 | 2020 |
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The Hartford Insurance Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2013 | 2013 |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at The Hartford Insurance Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Assistant Director Business Intelligence - SIU | Director | IT | |
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Head of Strategy Delivery & Business Intelligence, Office of the Chief Underwriting | Director | IT | |
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AVP Commercial Lines Business Intelligence and Analytics | VP | IT | |
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SVP & Head of Field Sales & Execution | VP | Sales | |
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Senior Vice President, Chief Sales & Distribution Officer, Small Commercial | CXO | Sales | |
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Vice President, Sales and Distribution | VP | Sales | |
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SVP - Head of Business Operations & Strategy | VP | Operations | |
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EVP, Operations and Technology | VP | IT | |
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Chairman of the Board of Directors and Chief Executive Office | Director | Finance | |
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Assistant Vice President - Sales Shared Services | VP | Sales | |
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Executive VP Human Resources | VP | HR | |
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AVP, Payroll Alliances | VP | HR | |
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Vice President, Division Sales Executive | VP | Sales | |
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CFO | CXO | Finance | |
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Chief Sales Marketing Officer | CXO | Marketing | |
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Regional Vice President Sales - Eastern Region | VP | Sales | |
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Regional Vice President - Northwest Operations | VP | Finance | |
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Assistant Director of Corporate Expense Management | Director | Finance | |
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SVP & CIO Global Specialty, Corp IT, HIMCO & Enterprise Architecture | VP | IT | |
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Director of Finance | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Controller, IT Finance | Director | IT | |
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Senior Vice President of IT and Emerging Technology | VP | IT | |
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EVP & Chief Information and Operations Officer | CXO | IT | |
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AVP, Head of Solution Architecture, Global Specialty | Corporate IT | HIMCO | VP | IT | |
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Head of IT - Data & Analytics, Claims, Finance | Director | IT | |
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Vice President - Enterprise Architecture | VP | IT | |
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Head of Executive Talent Acquisition | Director | HR | |
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Head of Recruiting & Talent Mobility | Director | HR | |
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Chief Talent Officer & Enterprise HR Transformation Leader | Manager | HR | |
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HR Business Partner | Director | HR | |
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Chief Insurance Risk Officer | C-level | Operations | |
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Division Director Contract Surety | Director | Operations | |
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Vice President & Head of Risk Engineering | VP | Risk | |
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Chief Human Resources Officer | CXO | HR | |
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Director, Claims Quality and Solutions | Director | Customer Service | |
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Director, Claims Solutions | Director | Customer Service | |
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CIO, Claims, Enterprise Contact Center & Digital Enablement | CXO | Customer Service | |
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AVP, Analytics | VP | IT | |
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Vice President, Data Science & Analytics | VP | IT | |
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AVP - Business Intelligence and Analytics | VP | IT | |
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Vice President of Data Science & Analytics | VP | IT | |
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Executive Vice President & General Counsel | VP | Operations | |
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AVP, Assistant General Counsel | VP | Operations | |
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AVP, Assistant General Counsel | VP | Operations | |
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Vice President, Managing Associate General Counsel and Head of Personal Lines & Small Commercial Law | VP | Operations | |
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Salesforce Administrator | Manager | Marketing | |
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Salesforce Configuration Specialist (Salesforce Administrator) | Manager | Marketing | |
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Head of Group Benefits | Director | HR | |
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Head of Payroll, Alliances, and Small Commercial Program Distribution | Director | HR | |
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Director of Human Resources | Director | HR | |
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Chief Compliance Officer, Group Benefits | C-level | Operations | |
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Chief Information Officer, Global Specialty | CXO | IT | |
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Director and Lead, AI Applied Engineering | Enterprise AI | Director | IT | |
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Senior RPA Technical Lead Architect | Non Manager | IT | |
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Apps Being Evaluated by The Hartford Insurance Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Hartford Insurance Group IT executives and key decision makers. This section highlights The Hartford Insurance Group's latest recorded technology evaluations, including Guidewire PolicyCenter for Insurance Policy Administration on 2026-04-01, Vend POS for Point Of Sale on 2026-03-27, and ADP Enterprise V5 for Payroll on 2026-03-04. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Hartford Insurance Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-01 | The Hartford Insurance Group | Evaluated | Guidewire | Guidewire PolicyCenter | Insurance Policy Administration | ERP Services and Operations |
| 2026-03-27 | The Hartford Insurance Group | Evaluated | Vend | Vend POS | Point Of Sale | ERP Services and Operations |
| 2026-03-04 | The Hartford Insurance Group | Evaluated | ADP | ADP Enterprise V5 | Payroll | HCM |
| 2026-03-02 | The Hartford Insurance Group | Evaluated |
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IT Service Management | ITSM |
| 2026-02-18 | The Hartford Insurance Group | Evaluated |
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Retail Management | ERP Services and Operations |
| 2026-02-10 | The Hartford Insurance Group | Evaluated |
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Application Hosting and Computing Services | IaaS |
| 2026-02-05 | The Hartford Insurance Group | Evaluated |
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EPM | EPM |
| 2026-01-29 | The Hartford Insurance Group | Evaluated |
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Digital Advertising Platform | CRM |
| 2026-01-27 | The Hartford Insurance Group | Evaluated |
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Insurance Claims Management | ERP Services and Operations |
| 2026-01-22 | The Hartford Insurance Group | Evaluated |
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Project Portfolio Management | PPM |
FAQ - APPS RUN THE WORLD The Hartford Insurance Group Technographics
The Hartford Insurance Group is a Insurance organization based in United States,
with around 19900 employees and annual revenues of $20.00 billion.
The Hartford Insurance Group operates a diverse technology stack with applications such as
Oracle PeopleSoft Payables, Workday Absence Management and Guidewire Canvas,
covering areas like AP Automation, Absence and Leave Management and Insurance Claims Management.
The Hartford Insurance Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Guidewire.
The Hartford Insurance Group recently adopted applications including
Culture Amp in 2023, Wolters Kluwer Passport in 2022 and Selenium IDE in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Hartford Insurance Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Hartford Insurance Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Hartford Insurance Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.