Innovation Group
Bembridge House 1300 Parkway Solent Business Park,
Whiteley, PO15 7AE,
United Kingdom
Whiteley, PO15 7AE,
United Kingdom
44 14 8989-8300
Professional Services
Innovation Group Technographics
Innovation Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Innovation Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2600 Innovation Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Innovation Group has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, Sage People (ex Fairsail) for Core HR in 2018, Tableau for Analytics and BI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Innovation Group is running and its propensity to invest more and deepen its relationship with Microsoft , Sage , Corporate Voice or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Innovation Group revenues, which have grown to $310.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Innovation Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Innovation Group Tech Stack and Enterprise Applications
Innovation Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2020 | 2021 |
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Innovation Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | MHR iTrent HR | Sage People (ex Fairsail) | Core HR | HCM | n/a | 2018 | 2018 |
In 2018 The Innovation Group implemented Sage People (ex Fairsail) as its Core HR platform. The implementation consolidated employee master data for over 850 staff into Sage People and introduced an absence tracking capability intended to help HR Advisors manage high levels of absence.
The deployment of Sage People (ex Fairsail) focused on core HR workflows, including employee record management, absence tracking, probation management, production of contracts change and leaver documentation, and maintenance of letter templates to ensure consistent tone of voice. The HR Administrator role was reconfigured with new processes to improve productivity, and the system was used to support full payroll preparation activities in conjunction with payroll operations.
Operational coverage included HR Administrators and HR Advisors managing data and casework across the business, running HRIS and ancillary reports to compile monthly information packs, processing employment mortgage rental and visa reference requests, and supporting basic recruitment administration such as job posting CV screening and interview scheduling. The Sage People instance was maintained with associated audit and compliance processes and provided a self-service channel for managers and employees to access HR policies and transactional services.
The program migrated HR data from MHR iTrent HR into Sage People (ex Fairsail) and established SLA-driven inbox and document production workflows to standardize response times. Governance changes included regular reviews of templates and adherence to SLA targets for HR and recruitment inbox management, with ongoing system maintenance to uphold data accuracy and compliance.
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HR Compliance | HCM |
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2017 | 2017 |
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Workforce Management | HCM |
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2017 | 2017 |
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Innovation Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tableau Software | Legacy | Tableau | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
In 2018, The Innovation Group implemented Tableau as its enterprise reporting platform to centralize operational analytics for contact centre functions. Tableau is deployed as the primary Analytics and BI application to deliver real-time monitoring, SLA reporting, and routine operational dashboards to internal stakeholders and external clients.
The implementation emphasized interactive workbook dashboards, scheduled extracts and live visualizations, and data blending for cross-source views. Tableau workbooks were used to surface contact metrics, daily performance reports and trend analyses, with configuration for role-based views and scheduled distribution to meet SLA deadlines.
Data integration explicitly included Avaya CMS as a source for contact centre metrics alongside internal MI feeds, supporting real-time monitoring workflows used by the Real Time Monitor role. Operational scope covered three contact centre departments including MotorCare and ERAC Hire, and dashboard outputs were used to orchestrate daily rotas for over 150 staff, in close coordination with MI analysts and operations managers.
Governance and process changes centered on embedding MI analyst review cycles into daily operations and enabling non-MI staff to run and distribute Tableau reports when MI headcount was constrained. Tableau reports were regularly sent to clients to demonstrate SLA performance and supported internal adherence to productivity and reporting deadlines.
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Innovation Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PBX, VoiP and Phone Systems | Collaboration |
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2016 | 2016 |
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Innovation Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2018 | 2018 |
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Innovation Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2018 | 2018 |
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Call Center | CRM |
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2019 | 2019 |
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Call Center | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2019 | 2019 |
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Innovation Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Innovation Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Test Automation Platform | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Innovation Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2020 | 2020 |
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SD-WAN | IaaS |
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2019 | 2019 |
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Innovation Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Innovation Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Client Services Director | Director | Customer Service | |
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Customer Service Manager | Manager | Customer Service | |
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Customer Service Team Manager | Manager | Customer Service | |
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Chief Operating Officer | CXO | Finance | |
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Group Chief Technology Officer | CXO | IT | |
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Group Chief Financial Officer | CXO | Finance | |
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Head Of Service Delivery | Director | Finance | |
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Client Director | Director | Customer Service | |
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Senior Customer Partner | Director | Customer Service | |
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QA Engineer | Manager | R&D | |
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Head Of Quality Assurance | Director | R&D | |
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QA Technical Lead | Manager | R&D | |
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Apps Being Evaluated by Innovation Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Innovation Group IT executives and key decision makers. This section highlights Innovation Group's latest recorded technology evaluations, including GfK Etilize for Product Information Management on 2025-08-27 and Akamai CDN for Content Delivery Network on 2025-06-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Innovation Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-27 | Innovation Group | Evaluated | GfK | GfK Etilize | Product Information Management | eCommerce |
| 2025-06-09 | Innovation Group | Evaluated | Akamai | Akamai CDN | Content Delivery Network | IaaS |
FAQ - APPS RUN THE WORLD Innovation Group Technographics
Innovation Group is a Professional Services organization based in United Kingdom,
with around 2600 employees and annual revenues of $310.0 million.
Innovation Group operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Sage People (ex Fairsail) and Tableau,
covering areas like ERP Financial, Core HR and Analytics and BI.
Innovation Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Sage and Tableau Software.
Innovation Group recently adopted applications including
Java Platform in 2022, Freshservice in 2021 and Microsoft Dynamics 365 for Finance and Operations in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Innovation Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Innovation Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Innovation Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.