The JTC Summit
8 Jurong Town Hall Road,
Singapore, 609434,
Singapore
Singapore, 609434,
Singapore
65 6560 0056
Government
The JTC Summit Technographics
The JTC Summit Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The JTC Summit and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 The JTC Summit employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The JTC Summit has purchased the following applications: SAP S/4 HANA for ERP Financial in 2017, SAP SuccessFactors Employee Central for Core HR in 2017, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The JTC Summit is running and its propensity to invest more and deepen its relationship with SAP , Shrivra , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The JTC Summit revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The JTC Summit intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The JTC Summit Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, The JTC Summit implemented SAP S/4 HANA as its ERP Financial platform. The S/4 HANA deployment was part of a broader Implementation and Support environment that included SAP SuccessFactors Employee Central and EC payroll, with practitioner activity documented from March 2018 to August 2019.
The implementation integrated SAP S/4 HANA with SuccessFactors modules, with explicit configuration of Employee Central, EC Time Off and PMGM. Employee Central work included Employee Central data model design, picklist management, role based user access, organization, pay and job structure management, country specific fields customization, MSS and ESS self service transaction configuration, workflow configuration, EC position management, Metadata Framework object configuration and business rules implementation.
EC Time Off configuration covered holidays and holiday calendars, work schedules, time types for leaves and attendance, time account types, time profiles, time recording profiles, creation of accrual rules, accrual transfer rules, period end processing rules, interim account update rules, take rules, time off workflow and on change rules, timesheet validation rules, flexible account creation and temporary work schedule support for shift staff, with external time data upload via Integration Center. Reporting and integration work included ORD and ad hoc reports and use of integration patterns implemented with PTP, SAP Cloud Platform Integration CPI, Dell Boomi and ALE IDOCs to connect Employee Central and EC payroll with SAP S/4 HANA.
Project governance and operational processes encompassed service level reporting, problem management, contract management and escalation management, while delivery and program activities included presales deck creation, resource loading, effort estimation, customer proposals, POC and demo delivery, project planning, resourcing and team coordination. The SuccessFactors solution architect and project manager led the SF team through module POCs and delivery for Jurong Town Corporation operations during the March 2018 to August 2019 engagement.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP HCM (HR) | SAP SuccessFactors Employee Central | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, The JTC Summit implemented SAP SuccessFactors Employee Central to consolidate Core HR capabilities and replace SAP HCM (HR) across its Singapore operations supporting roughly 2000 employees. The deployment emphasized centralized Core HR data and integration points with EC payroll and S/4 HANA as part of an overall HR systems landscape.
The implementation configured SAP SuccessFactors Employee Central data models, picklist management, role based permissions, organization management, pay and job structures, and country specific fields customization. Self service transactions for managers and employees were implemented using MSS and ESS, alongside EC position management, metadata framework objects and business rules configurations. EC Time Off and timesheet capabilities were extensively implemented, including holiday calendars, work schedules, time types for leave and attendance, time account types, time profiles, time recording profiles, accrual rules, transfer and period end processing rules, interim account updates, take rules, on change rules, timesheet validation rules, flexible account creation and temporary work schedules for shift staff.
Integration architecture used SuccessFactors integration center for external time data uploads and incorporated cloud and middleware tools recorded in project documentation, including PTP, Cloud Platform Integration, Dell Boomi and ALE IDOCs to connect to EC payroll and S/4 HANA endpoints. Reporting work included ORD reports, detailed operational reports and ad hoc reporting to support HR operational analytics.
Project governance was led by a SuccessFactors solution architect and project manager who ran POC demonstrations, customer presentations, presales materials, resource loading and effort estimation, and produced customer proposals. Operational governance artifacts and service management practices documented during the engagement included service level reporting, problem management, contract management and escalation management, with the SF team leadership covering module coordination, stakeholder interaction and project planning during the March 2018 to August 2019 delivery window.
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Employee Self Service | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2017 | 2017 |
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Performance and Goal Management | HCM |
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2022 | 2023 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, The JTC Summit implemented Microsoft 365 as its Collaboration platform. The deployment is visible in the organization web footprint, where Microsoft 365 assets are referenced on the JTC website, and the implementation targets enterprise collaboration for a Singapore government agency with approximately 2000 employees.
The Microsoft 365 deployment centered on core collaboration workloads including Exchange Online for email, SharePoint Online for content and intranet, Microsoft Teams for synchronous collaboration, and OneDrive for Business for personal file storage. Configurations include centralized tenant management, mailbox and site provisioning, and document libraries designed for cross department content sharing. These components enable content collaboration, communication workflows, file synchronization, and meeting and presence functionality aligned with the Collaboration category.
Operational coverage spans corporate communications, knowledge management, and internal collaboration across business functions such as IT, HR, and program offices. Integration points are centered on Microsoft 365 native services, including tenant identity and access controls commonly provided by Azure Active Directory, and web based authentication flows that support the public site referencing Microsoft 365 assets. The deployment pattern supports both browser based access for external stakeholders and managed client access for internal users.
Governance emphasis includes role based access control, SharePoint site taxonomy and retention policies managed through Microsoft 365 compliance capabilities, and Teams governance for channel and membership lifecycle. Administrative responsibilities align with an enterprise IT operations model for provisioning, policy enforcement, and security baseline management across the Collaboration estate. The JTC Summit Microsoft 365 implementation establishes a platform for centralized collaboration, content governance, and web integrated access.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at The JTC Summit
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by The JTC Summit Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The JTC Summit IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The JTC Summit digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The JTC Summit Technographics
The JTC Summit is a Government organization based in Singapore,
with around 2000 employees and annual revenues of $600.0 million.
The JTC Summit operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP SuccessFactors Employee Central and Microsoft 365,
covering areas like ERP Financial, Core HR and Collaboration.
The JTC Summit has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Microsoft.
The JTC Summit recently adopted applications including
Shrivra HRMWage Performance in 2022, Shrivra HRMWage Analytics in 2022 and Shrivra HRMWage Payroll in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The JTC Summit’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The JTC Summit’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The JTC Summit technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.