The Peninsula New York
108 East Superior Street,
Chicago, 60611, IL,
United States
Chicago, 60611, IL,
United States
1 312-337-2888
Leisure and Hospitality
The Peninsula New York Technographics
The Peninsula New York Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Peninsula New York and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 The Peninsula New York employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Peninsula New York has purchased the following applications: BirchStreet AP 3-Way Auto-Match for AP Automation in 2013, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, DocuSign eSignature for Digital Signing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Peninsula New York is running and its propensity to invest more and deepen its relationship with BirchStreet Systems , Intuit , Infor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Peninsula New York revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Peninsula New York intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Peninsula New York Tech Stack and Enterprise Applications
The Peninsula New York ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BirchStreet Systems | Legacy | BirchStreet AP 3-Way Auto-Match | AP Automation | ERP | n/a | 2013 | 2013 |
In 2013, The Peninsula New York implemented BirchStreet AP 3-Way Auto-Match as part of the Peninsula Hotels group adoption of BirchStreet Systems, integrating AP automation into the property procurement landscape. The Peninsula New York BirchStreet AP 3-Way Auto-Match AP Automation deployment is presented as an element of the group rollout that includes eProcurement, Inventory Control and Capital Budget Management modules used across multiple properties.
The implementation included configuration of BirchStreet AP 3-Way Auto-Match alongside BirchStreet eProcurement and Inventory Control to enforce three-way matching, invoice automation, and project-based budget controls. BirchStreet Capital Budget Management was applied to centralize project budget screens, require Project Code creation for new projects, and provide on-demand project budget visibility through the Declining Checkbook capability.
Integrations and operational coverage reflect the hotel group model, where properties such as The Peninsula Chicago and The Peninsula Paris were active participants in the BirchStreet environment and the deployment leveraged BirchStreet’s relationship with group purchasing partner Avendra to capture negotiated spend. The platform accommodated high volumes of non-catalog, special and custom order processing, enabled Punch-Outs and catalog usage where applicable, and supported tracking of employee expense reports by provisioning employees as vendors in the system.
Governance and workflow changes emphasized BirchStreet’s Advanced Approvals Workflow to standardize purchase approvals across hotel operations, and the Capital Budget Management configuration reduced spreadsheet dependency by consolidating project data into a single system. Evidence from property usage reported a reduction in manual effort on renovation projects, with one property noting a shift from a three person process to one person for project administration, driven by centralized budgeting and approval workflows.
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ERP Financial | ERP |
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2012 | 2012 |
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ERP Financial | ERP |
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2012 | 2013 |
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The Peninsula New York Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, The Peninsula New York implemented Cisco Webex Meetings. The implementation is categorized as Audio Video and Web Conferencing and was applied to support both guest-facing interactions and internal conferencing needs.
Cisco Webex Meetings was configured to provide browser-based meeting joins, video conferencing, screen sharing, session recording, and host controls, reflecting standard Audio Video and Web Conferencing capabilities. Configuration emphasized web embedding and streamlined join flows to reduce friction for external attendees.
The application is embedded on peninsula.com to expose meeting access directly from the hotel website, enabling guests and external partners to join scheduled virtual meetings and event coordination sessions. Operational coverage included corporate communications and the events and sales workflows, with staff using Cisco Webex Meetings for client calls and event coordination.
Governance and operational ownership were held by the hotel's IT organization in coordination with events operations, with policies for meeting access controls and website-exposed session management. Cisco Webex Meetings functions as The Peninsula New York's primary Audio Video and Web Conferencing tool for web-embedded guest interactions and internal collaboration.
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Collaboration | Collaboration |
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2017 | 2017 |
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The Peninsula New York Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022 The Peninsula New York implemented DocuSign eSignature as a Digital Signing solution on its website. The deployment focused on embedding the DocuSign eSignature signing ceremony into customer-facing web flows to capture legally binding signatures for guest agreements and online consent forms, while exposing audit trail logging and authentication options for each transaction.
Configuration emphasized reusable envelope templates, user role permissions, and template-based signing workflows to standardize document preparation and execution. Integration was executed directly with the public website to enable embedded signing and browser-based routing, and governance was organized around centralized template management, access controls, and retention of signed records to support customer-facing operations and internal administrative processes.
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Web Content Management | Content Management |
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2017 | 2017 |
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The Peninsula New York CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Interactive Voice Response (IVR) | CRM |
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2006 | 2006 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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The Peninsula New York TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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The Peninsula New York IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at The Peninsula New York
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Apps Being Evaluated by The Peninsula New York Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Peninsula New York IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Peninsula New York digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Peninsula New York Technographics
The Peninsula New York is a Leisure and Hospitality organization based in United States,
with around 550 employees and annual revenues of $80.0 million.
The Peninsula New York operates a diverse technology stack with applications such as
BirchStreet AP 3-Way Auto-Match, Cisco Webex Meetings and DocuSign eSignature,
covering areas like AP Automation, Audio Video and Web Conferencing and Digital Signing.
The Peninsula New York has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as BirchStreet Systems, Cisco Systems and DocuSign.
The Peninsula New York recently adopted applications including
DocuSign eSignature in 2022, Salesforce Sales Cloud in 2021 and OneTrust Cookie Consent in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Peninsula New York’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Peninsula New York’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Peninsula New York technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.