The Pensions Regulator
Napier House, Trafalgar Pl,
Brighton, BN1 4DW,
United Kingdom
Brighton, BN1 4DW,
United Kingdom
44 34 5600-1011
Government
The Pensions Regulator Technographics
The Pensions Regulator Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Pensions Regulator and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 The Pensions Regulator employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Pensions Regulator has purchased the following applications: MHR iTrent HR for Core HR in 2014, Microsoft Teams for Audio Video and Web Conferencing in 2021, Microsoft SharePoint for Enterprise Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Pensions Regulator is running and its propensity to invest more and deepen its relationship with MHR (formerly MidlandHR) , Moodle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Pensions Regulator revenues, which have grown to $82.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Pensions Regulator intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Pensions Regulator Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MHR (formerly MidlandHR) | Legacy | MHR iTrent HR | Core HR | HCM | n/a | 2014 | 2014 |
In 2014 The Pensions Regulator implemented MHR iTrent HR to provide Core HR capabilities for its HR organization. The MHR iTrent HR deployment was positioned to centralize personnel administration and workforce data management across the regulator, supporting HR operational processes for an organization of approximately 700 employees.
Configuration and functional scope emphasized centralized employee records, absence management, workflow-driven HR processes and role-based security, reflecting standard Core HR functional areas. Technical expert and super user roles were established on the HR system, and the implementation included the related reporting tool Business Objects, with Business Objects used for operational and analytical reporting against iTrent data.
Operational governance centered on an internal team of technical experts and super users who managed configuration changes, report governance and support escalation for HR staff. The implementation covered HR teams across the regulator and institutionalized stewardship of master employee data, role-based access controls and scheduled reporting via Business Objects.
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Learning and Development | HCM |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Teams | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, The Pensions Regulator implemented Microsoft Teams as part of its Microsoft 365 collaboration footprint, classified under Audio Video and Web Conferencing. Microsoft Teams was provisioned as the primary collaboration and meeting layer and configured to surface SharePoint-hosted documents and Dynamics 365 CE record context within team channels.
The Microsoft Teams deployment included configuration of Teams channels, meetings, and file collaboration tied to SharePoint document libraries, with Microsoft Teams serving as a UI surface for documents associated with Microsoft Dynamics 365 CE records. The programme integrated Teams presence, chat, and meeting capabilities with SharePoint document management workflows, and used Azure-hosted services to stage and validate data as part of a broader Dynamics 365 CE data onboarding effort.
Operational delivery was led through a Scaled Agile Framework programme, with a Data Migration Team and a Product Owner responsible for data governance, data protection, and privacy by design. The implementation narrative references an Azure Data Platform used in the migration effort, and the team implemented Master Data Management and enterprise data quality controls prior to populating Dynamics 365 CE and SharePoint repositories that Teams exposes.
Governance emphasis included formalising data protection and GDPR controls, embedding data quality remediation and root cause analysis into migration sprints, and aligning Teams channel structures to business processes managed by IT and business analysts. Microsoft Teams, Microsoft Dynamics 365 CE, SharePoint, and the Azure Data Platform formed the core architecture supporting collaboration, document management, and CRM record linkage across the organisation.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, The Pensions Regulator deployed Microsoft SharePoint as its Enterprise Content Management solution. The SharePoint implementation was delivered as part of a broader Microsoft platform program that included Microsoft Dynamics 365 CE and Azure components, with document management surfaced to end users via a Microsoft Teams UI.
Microsoft SharePoint was configured to provide core content services including document libraries, metadata driven records management, and automated document ingestion and migration pipelines. Configuration work focused on content type design, information architecture, permission models, and automated workflows to support public sector records and case documentation requirements.
The technical architecture integrated Microsoft SharePoint with Microsoft Dynamics 365 CE for case and record linkage, an Azure Data Platform for data staging and transformation, and Microsoft Teams for user access and collaboration. Delivery ran under a Scaled Agile Framework SAFe approach with a dedicated Data Migration Team, business analysts, and multiple external suppliers coordinating ETL processes, document migration, and Azure deployments.
Governance and operational controls emphasized data governance, data protection and Privacy by Design, with explicit GDPR controls applied to migration and content handling. Master Data Management activities and targeted data quality remediation were executed prior to migration, led by a Data Migration Lead acting as Product Owner to establish enterprise data standards and validation processes.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Interactive Voice Response (IVR) | CRM |
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2022 | 2022 |
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Sales Automation, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at The Pensions Regulator
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| No data found | ||||||
Apps Being Evaluated by The Pensions Regulator Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Pensions Regulator IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Pensions Regulator digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD The Pensions Regulator Technographics
The Pensions Regulator is a Government organization based in United Kingdom,
with around 700 employees and annual revenues of $82.0 million.
The Pensions Regulator operates a diverse technology stack with applications such as
MHR iTrent HR, Microsoft Teams and Microsoft SharePoint,
covering areas like Core HR, Audio Video and Web Conferencing and Enterprise Content Management.
The Pensions Regulator has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MHR (formerly MidlandHR) and Microsoft.
The Pensions Regulator recently adopted applications including
Phoenix Evolution Conversational IVR in 2022, Microsoft Teams in 2021 and Microsoft SharePoint in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Pensions Regulator’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Pensions Regulator’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Pensions Regulator technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.