The Predictive Index
101 Station Dr,
Westwood, 2090, MA,
United States
Westwood, 2090, MA,
United States
1 800-832-8884
Professional Services
The Predictive Index Technographics
The Predictive Index Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Predictive Index and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 The Predictive Index employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Predictive Index has purchased the following applications: Greenhouse ATS for Applicant Tracking System in 2020, Robin Powered for Facility Management in 2020, Drift AI Chatbot for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Predictive Index is running and its propensity to invest more and deepen its relationship with Greenhouse , Robin Powered , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Predictive Index revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Predictive Index intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Predictive Index Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020 The Predictive Index implemented Greenhouse ATS as its Applicant Tracking System, deploying Greenhouse ATS on the corporate website to centralize external candidate intake and careers site workflows. The deployment emphasized public job posting, application capture, and routing of candidate records to internal recruiting queues.
Configuration centered on core Greenhouse ATS functional modules, including job requisition and posting workflows, candidate profiles and stage tracking, interview orchestration with scorecards, offer workflow management, and reporting dashboards. Automation of application routing and candidate notifications was used to align recruiting operations with HR and hiring managers.
Operational coverage focuses on recruiting and talent acquisition across The Predictive Index, with the Greenhouse ATS integrated into the public careers experience on the company website. Governance established role-based recruiter and hiring manager permissions, standardized requisition approval steps, and enforced interview scorecard usage to formalize hiring workflow controls.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Robin Powered | Legacy | Robin Powered | Facility Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, The Predictive Index implemented Robin Powered as a Facility Management solution for workplace operations, deploying desk and room booking to enable a hybrid work model centered on Field, Flow, and Studio modalities. The deployment prioritized scheduling workflows, hot-desking configuration, and occupancy visibility to streamline in-office coordination and reduce friction around in-person gatherings.
Configuration emphasized Robin Powered desk booking, room reservation, and workplace scheduling capabilities to coordinate team presence and support recruiting activities and diversity-driven hiring strategies. Governance adjustments formalized booking policies and operational workflows for facilities and people managers, and the customer reported that Robin Powered contributed to recruiting and hiring improvements between 2020 and 2022.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, The Predictive Index deployed Drift AI Chatbot on its public website. The Predictive Index implemented Drift AI Chatbot, classified within Chatbots and Conversational AI, to establish a persistent conversational entry point for anonymous and identified visitors to its marketing site, supporting customer engagement and lead capture workflows.
The implementation centered on web widget deployment and conversational playbooks, with Drift AI Chatbot configured to drive lead capture, automated qualification, contextual routing, and human handoff for complex inquiries. The deployment included scripted conversational flows, intent-based prompts, and session continuity to preserve context across pages and return visits.
Operational coverage focused on marketing, sales, and customer success business functions, with the chatbot acting as a first touch for demand generation and qualification while escalating qualified conversations to human teams. Drift AI Chatbot was instrumented for transcript capture and analytics to enable iterative tuning of playbooks and routing logic.
Governance practices emphasized content ownership, playbook version control, and defined escalation pathways to sales and support, along with ongoing monitoring of conversational performance. Implementation governance also included routine review cycles to refine qualification criteria and update chatbot messaging aligned with campaign and product changes.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
|
2017 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
|
2021 | 2021 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
|
2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
|
2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
|
2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
|
2000 | 2000 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
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IT Decision Makers and Key Stakeholders at The Predictive Index
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Predictive Index Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Predictive Index IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Predictive Index digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD The Predictive Index Technographics
The Predictive Index is a Professional Services organization based in United States,
with around 300 employees and annual revenues of $15.0 million.
The Predictive Index operates a diverse technology stack with applications such as
Greenhouse ATS, Robin Powered and Drift AI Chatbot,
covering areas like Applicant Tracking System, Facility Management and Chatbots and Conversational AI.
The Predictive Index has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Greenhouse, Robin Powered and Drift.
The Predictive Index recently adopted applications including
Zoominfo Platform in 2022, Drift AI Chatbot in 2021 and Google Workspace (Formerly Google G-Suite) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Predictive Index’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Predictive Index’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Predictive Index technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.