Reserve Bank of Australia
8 Chifley Square,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9551-8111
Banking and Financial Services
Reserve Bank of Australia Technographics
Reserve Bank of Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Reserve Bank of Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2039 Reserve Bank of Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Reserve Bank of Australia has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2014, Workday HCM for Core HR in 2023, SearchBlox SearchAI ChatBot for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Reserve Bank of Australia is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Reserve Bank of Australia revenues, which have grown to $157.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Reserve Bank of Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Reserve Bank of Australia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2014 | 2015 |
In 2014, Reserve Bank of Australia implemented Oracle PeopleSoft ERP as its ERP Financial platform supporting core finance and payments functions. The deployment focused on provisioning a unified finance backbone to support General Ledger, Accounts Payable and management reporting across the bank's finance organization.
The Oracle PeopleSoft ERP implementation encompassed PeopleSoft FSCM functional modules including General Ledger, Accounts Payable, eProcurement and Purchasing, Expenses, Asset Management and Reporting. Workstreams included system administration, configuration and functional testing, and a formal upgrade path from PeopleSoft FSCM 8.9 to 9.1 executed through gap and fit analysis, end to end functional testing, a business acceptance testing plan and structured user training.
Integrations were explicitly built for payments settlement, including RITS Exchange Settlement Account ESA interfaces to PeopleSoft Financials, with functional specifications and business process mapping prepared and validated through end to end testing. Testing and quality practices included end to end functional testing across finance flows, test automation using GWT, SVN and GIT, and Agile Scrum delivery practices applied to concurrent programs modernizing transactional applications.
Governance and operational coverage extended to enterprise program controls for risk and compliance, program budget and procurement, with program portfolio oversight roles coordinating testing, training and rollout sequencing. Business functions impacted included core finance, payments settlement and management reporting, and governance emphasized business acceptance testing and user enablement as primary release gates.
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Oracle PeopleSoft HCM | Workday HCM | Core HR | HCM | Deloitte | 2023 | 2024 |
In 2021, the Reserve Bank of Australia implemented Workday HCM as part of a Core HR initiative. The program moved key HR processes from Oracle PeopleSoft HCM to Workday HCM and centralized HR systems under the Bank's IT and HR systems teams.
The Workday HCM deployment concentrated on Core HR functional capabilities typical for the category, including employee record management, organizational and position management, onboarding, absence and leave tracking, and workforce reporting and security configuration. Configuration emphasized data model alignment and payroll interfacing considerations to preserve continuity with PeopleSoft Global Payroll.
Integrations and operational coverage included planned interfaces between Workday HCM and PeopleSoft payroll components, and alignment to the Bank's enterprise architecture, security, and risk standards. The scope covered HR, Finance Systems, and IT, with the HR Systems team in Sydney responsible for both implementation delivery and transition to business as usual operations.
Governance incorporated ITIL aligned incident and problem management, service level agreements, prioritization of work, and continuous improvement processes led by the HR and Finance Systems Manager and the Team Lead for HR Systems. The project combined delivery with upskilling and team leadership to support ongoing application support and alignment to the Bank's IT policies.
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Employee Engagement | HCM |
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2024 | 2024 |
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Learning and Development | HCM |
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2019 | 2019 |
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Onboarding | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2024 | 2025 |
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Recruiting, Applicant Tracking System | HCM |
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2023 | 2024 |
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Time and Attendance | HCM |
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2017 | 2017 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SearchBlox Software | Legacy | SearchBlox SearchAI ChatBot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
In 2024 the Reserve Bank of Australia is inferred to have deployed SearchBlox SearchAI ChatBot within its Chatbots and Conversational AI footprint, based on vendor listings that identify SearchBlox as a supplier to support searchable archives and public-facing knowledge discovery for the bank. The year and deployment designation are derived from SearchBlox product references naming the bank as a government customer and should be validated with the vendor for confirmation.
Configuration and functional scope center on conversational search and knowledge discovery capabilities provided by SearchBlox SearchAI ChatBot, including natural language query parsing, answer extraction from indexed archival content, relevance tuning and search index management. These modules align with standard Chatbots and Conversational AI workflows for question answering, contextual retrieval and analytics instrumentation to monitor query patterns and content coverage.
Integrations reported in vendor materials indicate the implementation interfaces with the bank's searchable archives and public-facing knowledge discovery systems, supporting government and finance information access in Australia. Deployment emphasis is on public-facing channels and archive indexing, with governance and rollout details not specified in the source listing.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Enterprise Content Management | Content Management |
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2018 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2010 | 2010 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Reserve Bank of Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Reserve Bank of Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Reserve Bank of Australia IT executives and key decision makers. This section highlights Reserve Bank of Australia's latest recorded technology evaluations, including Workday People Analytics for Workforce Analytics on 2025-09-15 and TCS BaNCS for Core Banking on 2025-04-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Reserve Bank of Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Reserve Bank of Australia Technographics
Reserve Bank of Australia is a Banking and Financial Services organization based in Australia,
with around 2039 employees and annual revenues of $157.0 million.
Reserve Bank of Australia operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Workday HCM and SearchBlox SearchAI ChatBot,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Reserve Bank of Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and SearchBlox Software.
Reserve Bank of Australia recently adopted applications including
Workday Peakon Employee Voice in 2024, Workday Payroll in 2024 and SearchBlox SearchAI ChatBot in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Reserve Bank of Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Reserve Bank of Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Reserve Bank of Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.