The Saudi Investment Bank
MPM6+5FG, Al Maather Street, Al Wizarat, Harithah Ibn Uday,
Riyadh, 12622,
Saudi Arabia
Riyadh, 12622,
Saudi Arabia
966 800 124 8000
Banking and Financial Services
The Saudi Investment Bank Technographics
The Saudi Investment Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Saudi Investment Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 The Saudi Investment Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Saudi Investment Bank has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2014, Finastra Misys FusionBanking Equation for Core Banking in 2010, Microsoft Dynamics 365 CRM for CRM in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Saudi Investment Bank is running and its propensity to invest more and deepen its relationship with Microsoft , Finastra , Moneythor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Saudi Investment Bank revenues, which have grown to $210.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Saudi Investment Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Saudi Investment Bank Tech Stack and Enterprise Applications
The Saudi Investment Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, The Saudi Investment Bank implemented Microsoft Dynamics AX as its ERP Financial system. The deployment was provisioned on premise to align with the bank’s existing server farm and database infrastructure.
Microsoft Dynamics AX functions as the bank’s ERP Financial backbone, providing consolidated ledger processing, accounts payable and receivable workflows, and statutory reporting capabilities consistent with financial systems of this category. The Microsoft Dynamics AX deployment was configured to support core finance and treasury business functions and to align with retail banking operations as SAIB expanded its consumer product portfolio.
The AX environment was integrated into a heterogeneous technology stack that includes HP blades, an IBM mainframe, Microsoft SQL Server and IBM DB2 databases, and Brocade communications infrastructure, indicating interoperability between Dynamics AX and the bank’s line of business systems. Microsoft Dynamics AX operated alongside Microsoft Dynamics CRM and VeriTouch, with CRM data explicitly intended to feed business intelligence and analytics initiatives that span finance and customer-facing channels.
Operational coverage encompassed centralized finance teams and branch-level financial processes across SAIB’s branch network, supporting standardized finance workflows and consolidated reporting. Governance reflected an on premise ERP model managed by the bank’s internal IT and shared services organization, maintaining alignment with existing customer care platforms and enterprise systems.
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The Saudi Investment Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Finastra | Legacy | Finastra Misys FusionBanking Equation | Core Banking | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010 The Saudi Investment Bank implemented Finastra Misys FusionBanking Equation to strengthen its Core Banking platform and support a strategic push into retail banking, with the deployment hosted on-premise within SAIB’s existing infrastructure. The implementation was aligned with the bank’s server footprint, which included HP blade servers and an IBM mainframe, and coexisted with business databases running on Microsoft SQL Server and IBM DB2.
The Finastra Misys FusionBanking Equation deployment covered standard Core Banking functional areas including account management, deposits and savings, loan and financing product lifecycle processing, payments and general ledger posting, and product configuration for Sharia compliant retail offerings. Configuration work focused on automating retail origination workflows and supporting branch and call center processing for retail customer onboarding, account opening, and consumer finance product servicing.
Integrations in the operational environment tied the core platform to customer engagement and channel systems that SAIB had implemented, notably Microsoft Dynamics CRM and VeriTouch delivered by VeriPark, along with Microsoft Customer Care Framework, IVR and customer telephony integration. The implementation supported SAIB’s multi-branch footprint, including 48 branches and 11 women only branches, and coexisted with line of business systems for treasury and institutional banking to provide a unified operational backbone across retail, commercial and institutional functions.
Governance and rollout were led by the bank’s IT and shared services organization under EPMO oriented leadership, with a centralized customer data repository established to enable cross channel customer insight and downstream business intelligence. Parallel CRM modernization work delivered measurable operational improvements for retail workflows, with Dynamics CRM reducing loan approval and account opening cycles from multiple days to under 30 minutes and providing a single customer view to drive cross sell and up sell activities.
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Digital Banking | ERP Services and Operations |
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2022 | 2022 |
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The Saudi Investment Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 CRM | CRM | CRM | n/a | 2014 | 2014 |
In 2014 The Saudi Investment Bank implemented Microsoft Dynamics 365 CRM to operationalize its retail banking push and centralize customer engagement across its branch and contact center network. The Saudi Investment Bank is a Saudi Arabia based financial institution with more than 48 branches including 11 branches for women, approximately 1400 employees and an initial Microsoft Dynamics CRM rollout covering roughly 500 users, aligned to its CRM objectives of improving customer service, acquisition and retention.
The implementation included a broad set of CRM functional modules, notably call center desktop, complaints management, retail customer on boarding and account opening, loyalty, marketing, sales and prospect management and electronic forms. Microsoft Dynamics 365 CRM was extended with VeriTouch from VeriPark to provide verticalized financial services capabilities and to accelerate front office usability and workflow configuration for branch and contact center staff.
The deployment was on premise and integrated into SAIB’s technology environment, which includes Microsoft SQL Server for the Microsoft Dynamics CRM business database, IBM DB2 systems and an HP blade server farm, alongside Microsoft Dynamics AX in the broader stack. Microsoft Customer Care Framework and Interactive Voice Response and customer telephony were integrated to streamline time management in the contact center and to surface customer context for branch interactions.
Operational governance emphasized customized workflows by department and centralized data stewardship, with the Dynamics CRM repository positioned as the canonical customer data store for future business intelligence and analytics. Process reengineering focused on automated onboarding, standardized complaints resolution and sales origination workflows to ensure consistent information flows across branches, call centers and sales and marketing teams.
Outcomes reported by SAIB included materially faster account opening and loan approval cycles, with processing times reduced from multiple days to under 30 minutes, a centralized view of customer history enabling real time cross sell and up sell decisions, and improvements in market share, conversion and win rates as well as customer satisfaction. Microsoft Dynamics 365 CRM served as the CRM platform foundation for these operational and commercial gains.
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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The Saudi Investment Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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The Saudi Investment Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Risk Management, Governance, Risk and Compliance | TRM |
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2014 | 2014 |
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Treasury Management | TRM |
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2014 | 2014 |
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The Saudi Investment Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at The Saudi Investment Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Operating Officer | CXO | Operations | |
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CFO | CXO | Finance | |
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SEVP IT | VP | IT | |
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Assistant Manager - HR & ERP systems | Manager | IT | |
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SVP IT Operations | VP | IT | |
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Chief Transformation Officer | CXO | IT | |
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Senior Finance Manager | Manager | Finance | |
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Head of Reporting & Controls, Treasury & Investment Group | Director | Finance | |
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Apps Being Evaluated by The Saudi Investment Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The Saudi Investment Bank IT executives and key decision makers. This section highlights The Saudi Investment Bank's latest recorded technology evaluations, including SAP S/4 HANA for ERP Financial on 2026-03-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The Saudi Investment Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-24 | The Saudi Investment Bank | Evaluated | SAP | SAP S/4 HANA | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD The Saudi Investment Bank Technographics
The Saudi Investment Bank is a Banking and Financial Services organization based in Saudi Arabia,
with around 1400 employees and annual revenues of $210.0 million.
The Saudi Investment Bank operates a diverse technology stack with applications such as
Microsoft Dynamics AX, Finastra Misys FusionBanking Equation and Microsoft Dynamics 365 CRM,
covering areas like ERP Financial, Core Banking and CRM.
The Saudi Investment Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Finastra.
The Saudi Investment Bank recently adopted applications including
PubMatic in 2024, Index Exchange in 2024 and Moneythor PFM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Saudi Investment Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Saudi Investment Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Saudi Investment Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.