United States Mint
801 9th St NW,
Washington, 20001, DC,
United States
Washington, 20001, DC,
United States
1 800-872-6468
Government
United States Mint Technographics
United States Mint Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by United States Mint and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 United States Mint employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that United States Mint has purchased the following applications: Oracle NetSuite Commerce for eCommerce in 2012, Adobe Experience Cloud for Customer Experience in 2021, SolarWinds Pingdom RUM for Application Performance Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems United States Mint is running and its propensity to invest more and deepen its relationship with Oracle , Adobe Systems , Verint Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing United States Mint revenues, which have grown to $420.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for United States Mint intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
United States Mint Tech Stack and Enterprise Applications
United States Mint eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Commerce | eCommerce | eCommerce | n/a | 2012 | 2012 |
In 2012, United States Mint implemented Oracle NetSuite Commerce to support its eCommerce operations and centralize online storefront and order management functions. United States Mint implemented Oracle NetSuite Commerce for eCommerce to provide a single platform for product catalog presentation, customer account management, and transactional checkout workflows that serve its direct online sales business function.
The implementation focused on core eCommerce modules typical to the Oracle NetSuite Commerce offering, including storefront and catalog management, web content and merchandising controls, shopping cart and checkout orchestration, order management and fulfillment orchestration, payment and tax handling, and customer profile and account management. Configuration work emphasized catalog structure, promotion rules, and checkout workflow customization, with platform configuration driven by commerce operations and IT requirements.
Operational scope encompassed the Mints commerce operations, customer service, finance for order reconciliation, and IT for ongoing platform administration and governance. Governance elements included role based access for content and order management, formal content approval workflows for product and promotional updates, and operational handoffs between customer service and fulfillment teams to support day to day eCommerce operations.
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United States Mint CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021 United States Mint deployed Adobe Experience Cloud to support its public website, aligning the initiative under the Customer Experience category. The deployment focuses on consolidating web content delivery and digital engagement capabilities to improve how the agency publishes informational and transactional content on usmint.gov.
Adobe Experience Cloud was configured to provide content management, digital asset management, personalization and visitor analytics consistent with Customer Experience platform practices. Implementation work included templated content authoring, editorial workflows and experience orchestration to enable consistent page composition and targeted messaging across site sections. The narrative restates Adobe Experience Cloud to ensure the application relationship is explicit, United States Mint Adobe Experience Cloud Customer Experience.
Operational ownership centers on web operations and communications teams, with governance established through editorial approval workflows and accessibility checkpoints required for federal publications. Rollout was staged by site section to allow editor training and incremental content migration, and the deployment covers public-facing web channels on the agency website rather than internal systems.
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Tag Management | CRM |
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2020 | 2020 |
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United States Mint ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Solarwinds | Legacy | SolarWinds Pingdom RUM | Application Performance Management | ITSM | n/a | 2015 | 2015 |
In 2015 United States Mint deployed SolarWinds Pingdom RUM to monitor performance and availability of its public website usmint.gov. The implementation uses SolarWinds Pingdom RUM to provide real user monitoring and synthetic checks across the web property, instrumenting front-end pages and common transaction paths to collect page load timing, resource timing, and uptime metrics, placing the work within Application Performance Management.
Operational scope is focused on the website and supports web operations and digital services functions, with telemetry surfaced to monitoring dashboards and incident handling processes. Configuration and operational practices align with Application Performance Management workflows, including RUM JavaScript instrumentation, scripted synthetic checks, threshold-based alerting, and ongoing performance baseline reviews to maintain visibility into user experience and site availability.
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United States Mint IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at United States Mint
| First Name | Last Name | Title | Function | Department | Phone | |
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Deputy Chief Information Officer | CXO | IT | |
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Chief Financial Officer | CXO | Finance | |
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Chief, Accounting Division | Manager | Finance | |
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Heritage Assets Project: Collections Manager | Manager | Investment | |
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Senior Cost & Finance Specialist | Manager | Finance | |
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Financial Manager | Manager | Finance | |
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Apps Being Evaluated by United States Mint Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from United States Mint IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the United States Mint digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD United States Mint Technographics
United States Mint is a Government organization based in United States,
with around 1700 employees and annual revenues of $420.0 million.
United States Mint operates a diverse technology stack with applications such as
Oracle NetSuite Commerce, Adobe Experience Cloud and SolarWinds Pingdom RUM,
covering areas like eCommerce, Customer Experience and Application Performance Management.
United States Mint has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Adobe Systems and Solarwinds.
United States Mint recently adopted applications including
Adobe Experience Cloud in 2021, Verint Predictive Experience (formerly Verint ForeSee) in 2021 and Adobe Audience Manager in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of United States Mint’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates United States Mint’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete United States Mint technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.