The University of New Mexico
1 University of New Mexico,
Albuquerque, 87131, NM,
United States
Albuquerque, 87131, NM,
United States
1 505-277-0111
Education
The University of New Mexico Technographics
The University of New Mexico Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The University of New Mexico and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6899 The University of New Mexico employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The University of New Mexico has purchased the following applications: Jaggaer Invoicing for AP Automation in 2015, Ellucian Banner ERP for Education ERP in 2006, Ruby Live Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The University of New Mexico is running and its propensity to invest more and deepen its relationship with Jaggaer , Ellucian , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The University of New Mexico revenues, which have grown to $3.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The University of New Mexico intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The University of New Mexico Tech Stack and Enterprise Applications
The University of New Mexico ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jaggaer | Legacy | Jaggaer Invoicing | AP Automation | ERP | n/a | 2015 | 2015 |
In 2015, The University of New Mexico implemented Jaggaer Invoicing as an AP Automation solution to centralize invoice processing across its campus network. The deployment targeted the university's centralized purchasing workflow that routes requisitions and approvals through the finance department on the main campus, addressing paper-based requisition and purchase order bottlenecks that affected four branch campuses and remote sites. Prior to Jaggaer Invoicing the university operated an in-house procurement and accounts payable platform built on a FoxPro supplier and item database which required manual catalog updates and carried high maintenance costs. Amie Ortiz, project manager and site administrator for the university's source to pay systems, provided program governance and operational ownership for the initiative.
Jaggaer Invoicing was configured to deliver AP Automation capabilities including automated invoice capture, centralized workflow routing to finance, and invoice validation and PO matching aligned with accounts payable best practices. The scope of the implementation covered procurement and finance functions across main and branch campuses and integrated electronic invoice processing into the university's source to pay workflows and institutional purchasing policies. Operationally the system consolidated downstream AP processing under the university's centralized finance workflow and established a governance model led by the source to pay administration team.
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The University of New Mexico ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ellucian | Legacy | Ellucian Banner ERP | Education ERP | ERP Services and Operations | n/a | 2006 | 2006 |
In 2006, the University of New Mexico implemented Ellucian Banner ERP as its core Education ERP platform. The deployment positioned Ellucian Banner ERP to support central administrative functions, with an early emphasis on procurement and finance workflows integrated into the institutional ERP fabric.
Implementation scope centered on procurement and sourcing capabilities that were integrated with JAGGAER solutions, with JAGGAER eProcurement live in 2004 and JAGGAER Sourcing integrated in 2006. Functional modules in practice included sourcing and eProcurement workflows, and later an expanded contracts management capability, aligning procurement lifecycle processes with the Banner data model and transactional ledger.
Integrations were explicit and operational, Ellucian Banner ERP was integrated with JAGGAER Sourcing and eProcurement to provide end to end procurement and supplier workflows. The integrations enabled the university to link sourcing events, purchase transactions, and supplier records in the Education ERP, and later to centralize contract artifacts and compliance metadata alongside Banner financial records.
Governance and operational rollout extended beyond procurement into campus-wide contract management, with a Contracts+ repository launched in 2010 to manage procurement and non-procurement contracts centrally. Detailed privacy and security controls allowed use of the repository for agreements with temporary workers, affiliates, partners and NDAs, improving visibility for the finance team and enabling broader adoption across multiple campus groups while enforcing vendor and buyer compliance tracking.
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The University of New Mexico AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, The University of New Mexico deployed Ruby Live Chat on its public website. Ruby Live Chat is used as a Chatbots and Conversational AI application to manage real-time web inquiries, combining live agent messaging, conversational prompts, session routing, canned response workflows, and persistent chat transcripts typical of the category.
The University of New Mexico uses Ruby Live Chat as a Chatbots and Conversational AI solution for web-based student engagement and inquiry handling, centralizing inbound chat into staffed response workflows. Operational governance emphasizes scripted response libraries, role based agent access, hours of coverage definitions, and transcript retention for follow up, while the implementation is delivered as an embedded web chat client integrated into site pages to capture visitor context and enable asynchronous handoffs to university staff.
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The University of New Mexico Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Collaboration | Collaboration |
|
2013 | 2013 |
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The University of New Mexico Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2010 | 2010 |
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The University of New Mexico CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Community Management | CRM |
|
2012 | 2012 |
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The University of New Mexico Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procurement | Procurement |
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2010 | 2010 |
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IT Decision Makers and Key Stakeholders at The University of New Mexico
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The University of New Mexico Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from The University of New Mexico IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the The University of New Mexico digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD The University of New Mexico Technographics
The University of New Mexico is a Education organization based in United States,
with around 6899 employees and annual revenues of $3.23 billion.
The University of New Mexico operates a diverse technology stack with applications such as
Jaggaer Invoicing, Ellucian Banner ERP and Ruby Live Chat,
covering areas like AP Automation, Education ERP and Chatbots and Conversational AI.
The University of New Mexico has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jaggaer, Ellucian and Ruby.
The University of New Mexico recently adopted applications including
Ruby Live Chat in 2020, Jaggaer Invoicing in 2015 and Google Workspace (Formerly Google G-Suite) in 2013,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The University of New Mexico’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The University of New Mexico’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The University of New Mexico technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.