The Wendy's Company
One Dave Thomas Boulevard,
Dublin, 43017, OH,
United States
Dublin, 43017, OH,
United States
1 614-764-3100
Retail
The Wendy's Company Technographics
The Wendy's Company Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by The Wendy's Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5100 The Wendy's Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that The Wendy's Company has purchased the following applications: Oracle e-Business Suite Accounts Payable for AP Automation in 2013, Harri ATS for Applicant Tracking System in 2018, Riskonnect Claims Administration for Insurance Claims Management in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems The Wendy's Company is running and its propensity to invest more and deepen its relationship with Oracle , ACI Worldwide , Harri or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing The Wendy's Company revenues, which have grown to $2.18 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for The Wendy's Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The Wendy's Company Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle e-Business Suite Accounts Payable | AP Automation | ERP Financial Management | n/a | 2013 | 2014 |
In 2013 The Wendy's Company deployed Oracle e-Business Suite Accounts Payable to centralize and automate corporate payables functions under an AP Automation initiative. The implementation was delivered from an Oracle Applications 12i technology stack and targeted finance and procurement workflows at the Dublin, OH operations center and supporting corporate finance functions.
Oracle e-Business Suite Accounts Payable was configured to support invoice conversion and automated invoice processing flows, using the AutoInvoice interface to load open invoices and Purchasing document open interface to convert open purchase orders. Functional work included creation of an Approval Supplier List in Oracle Purchasing using ASL APIs, periodic item UOM and weight updates using ego APIs, and conversion routines for items, open standard purchase orders, and blanket purchase orders into Oracle Purchasing.
The deployment integrated with adjacent Oracle modules and external systems using explicit interfaces and APIs, leveraging QP APIs for pricing conversion, INV APIs for item and category assignments, TCA APIs for customer synchronization, and receipts APIs for payment handling. Integrations documented in implementation work included a Sales Order Interface from BA10 and FOP400 into Order Management, an eRayalty payments interface into Accounts Receivables, and a daily rates feed from the treasury system into Oracle General Ledger, all implemented within an Oracle 10g, BI Publisher, Oracle Reports, SQL, PL/SQL and UNIX environment.
Governance and operationalization relied on repeated technical and deployment controls, including use of FNDLOAD to migrate concurrent programs, menus, lookups and value sets across environments, and creation of MD070 technical and CM040 code move documentation for conversions, enhancements, reports and interfaces. Ongoing production support responsibilities covered AR, GL, AP, OM, PO, Shipping and Inventory modules, with break fix support and BI Publisher XML bursting used for invoice and commercial reporting.
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2006 | 2007 |
|
|
|
|
|
ERP Financial | ERP Financial Management |
|
2022 | 2023 |
|
|
|
|
|
Expense Management | ERP Financial Management |
|
2012 | 2012 |
|
|
|
|
|
Payment Processing | ERP Financial Management |
|
2017 | 2017 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Harri | Legacy | Harri ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, The Wendy's Company implemented Harri ATS as its Applicant Tracking System. The deployment uses Harri ATS on their website to capture external applicants and centralize application intake for corporate and restaurant roles.
Harri ATS was configured to support standard Applicant Tracking System capabilities such as job posting and distribution, candidate tracking and workflow orchestration, requisition management, and recruiter review workflows, with explicit career site integration to route applicants into the ATS. Operational coverage centered on talent acquisition and recruiting teams, with the Harri ATS applicant workflow embedded in the public career site to manage candidate sources and application routing.
|
|
|
|
|
Applicant Tracking System | HCM |
|
2021 | 2021 |
|
|
|
|
|
Applicant Tracking System | HCM |
|
2020 | 2020 |
|
|
|
|
|
Core HR | HCM |
|
2013 | 2018 |
|
|
|
|
|
Core HR | HCM |
|
2022 | 2023 |
|
|
|
|
|
Earned Wage Access | HCM |
|
2023 | 2023 |
|
|
|
|
|
Employee Self Service | HCM |
|
2023 | 2023 |
|
|
|
|
|
Onboarding | HCM |
|
2023 | 2023 |
|
|
|
|
|
Payroll Tax Compliance | HCM |
|
2020 | 2023 |
|
|
|
|
|
Payroll | HCM |
|
2023 | 2023 |
|
|
|
|
|
Payroll | HCM |
|
2025 | 2025 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2023 | 2023 |
|
|
|
|
|
Recruiting Chatbot | HCM |
|
2021 | 2021 |
|
|
|
|
|
Recruiting | HCM |
|
2021 | 2021 |
|
|
|
|
|
Recruiting | HCM |
|
2019 | 2019 |
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2014 | 2014 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Riskonnect | Legacy | Riskonnect Claims Administration | Insurance Claims Management | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, The Wendy's Company implemented Riskonnect Claims Administration as its Insurance Claims Management platform to centralize workers' compensation and claims data. The deployment positioned Riskonnect Claims Administration as the primary system for claims intake and centralized case administration supporting enterprise risk and safety workflows.
Configuration emphasized Riskonnect’s claims/RMIS functionality, with inferred modules for claims intake, case management, document consolidation, and reporting to support adjudication and monitoring of workers' compensation exposures. Data from Riskonnect Claims Administration is fed into external analytics, with Wendy's connecting workers' compensation and claims data to WTW Risk IQ to enable loss driver diagnosis and targeted prevention planning.
Operational coverage focused on risk management, safety, and claims operations, aligning claims handlers and safety teams around a single claims data source and analytics-driven decisioning. Governance adjusted to route savings identified by analytics into injury prevention programs, with the combined Riskonnect Claims Administration and WTW Risk IQ workflow contributing to cuts in losses by more than 5 percent.
|
|
|
|
|
Lease Management | ERP Services and Operations |
|
2018 | 2019 |
|
|
|
|
|
Point Of Sale | ERP Services and Operations |
|
2016 | 2016 |
|
|
|
|
|
Point Of Sale | ERP Services and Operations |
|
2006 | 2006 |
|
|
|
|
|
Retail Management | ERP Services and Operations |
|
2020 | 2021 |
|
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2015 | 2015 |
|
|
|
|
|
Analytics and BI | Analytics and BI |
|
2025 | 2025 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
|
|
|
|
Survey and Questionnaire | Collaboration |
|
2015 | 2015 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2020 | 2020 |
|
SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Real-Time Transportation Visibility | SCM |
|
2024 | 2024 |
|
|
|
|
|
Supply Chain Management | SCM |
|
2023 | 2023 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2023 | 2023 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2024 | 2024 |
|
|
|
|
|
Listing Management | CRM |
|
2018 | 2018 |
|
|
|
|
|
Listing Management | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Environmental, Social, and Governance (ESG) | EPM |
|
2022 | 2022 |
|
|
|
|
|
EPM | EPM |
|
2023 | 2023 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2018 | 2018 |
|
Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Procure to Pay | Procurement |
|
2017 | 2017 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2019 | 2019 |
|
|
|
|
|
Risk Management | TRM |
|
2025 | 2025 |
|
|
|
|
|
Treasury Management | TRM |
|
2009 | 2009 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2018 | 2018 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Database Management | IaaS |
|
2023 | 2023 |
|
|
|
|
|
Database Management | IaaS |
|
2023 | 2023 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2013 | 2013 |
|
Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Video Surveillance System | Physical Security |
|
2020 | 2020 |
|
Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Professional Services | Professional Services |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at The Wendy's Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by The Wendy's Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD The Wendy's Company Technographics
The Wendy's Company is a Retail organization based in United States,
with around 5100 employees and annual revenues of $2.18 billion.
The Wendy's Company operates a diverse technology stack with applications such as
Oracle e-Business Suite Accounts Payable, Harri ATS and Riskonnect Claims Administration,
covering areas like AP Automation, Applicant Tracking System and Insurance Claims Management.
The Wendy's Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Harri and Riskonnect.
The Wendy's Company recently adopted applications including
isolved People Cloud for Restaurants - Plus in 2025, Riskonnect Claims Administration in 2025 and Palantir Foundry in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of The Wendy's Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates The Wendy's Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete The Wendy's Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.