Therabody
1640 S. Sepulveda Blvd Suite 300,
Los Angeles, 90025, CA,
United States
Los Angeles, 90025, CA,
United States
1 310-773-5830.
Retail
Therabody Technographics
Therabody Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Therabody and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Therabody employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Therabody has purchased the following applications: Tipalti Invoice Management and Bill Processing System for AP Automation in 2025, Greenhouse ATS for Applicant Tracking System in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Therabody is running and its propensity to invest more and deepen its relationship with Tipalti , Oracle , Block (ex Square, Inc) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Therabody revenues, which have grown to $410.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Therabody intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Therabody Tech Stack and Enterprise Applications
Therabody ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tipalti | Legacy | Tipalti Invoice Management and Bill Processing System | AP Automation | ERP | n/a | 2025 | 2025 |
In 2025 Therabody implemented Tipalti Invoice Management and Bill Processing System to centralize and automate its Accounts Payable operations, establishing an AP Automation backbone for the finance organization based at its Santa Monica, CA headquarters. The project aligned with executive priorities to scale AP controls as vendor count and international payments increased, and to provide faster access to financials for monthly close processes.
The implementation focused on invoice and bill processing capabilities within Tipalti Invoice Management and Bill Processing System, including automated invoice ingestion, approval workflow automation, and enhanced audit trails to support spend visibility and fraud controls. Therabody configured the system to reduce manual touch points in AP, an outcome that produced an explicit reduction of 60 hours per month in AP workload and delivered more robust transaction-level auditability.
Operational integration centered on a direct connection between Tipalti Invoice Management and Bill Processing System and NetSuite, enabling streamlined posting of payable transactions and reconciliation of supplier invoices to ERP records. The scope of use was the finance and accounts payable functions across Therabody, with controls and workflows designed to handle increasing international vendor payment complexity while maintaining centralized visibility.
Governance changes included the formalization of financial policies and procedures to support automated invoice routing, approval limits, and audit retention tied to Tipalti workflows, reinforcing process discipline across accounting teams. Accounts Payable is no longer a burden with Tipalti, said Kevin Crowley, VP of Accounting & Finance at Therabody, reflecting the practical outcomes of reduced manual effort, improved fraud controls, and clearer spend visibility achieved through this AP Automation deployment.
|
|
|
|
|
ERP Financial | ERP |
|
2021 | 2021 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
|
|
|
|
Tax Management | ERP |
|
2025 | 2025 |
|
Therabody HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Therabody implemented Greenhouse ATS as its Applicant Tracking System. The Greenhouse ATS deployment is surfaced on Therabody's public career site, enabling hosted job postings and web-based candidate application flows tied directly to corporate recruiting.
Greenhouse ATS is configured to manage core Applicant Tracking System workflows including job requisition publishing, candidate pipeline tracking, interview orchestration, scorecards, and offer management, with the Greenhouse ATS instance integrated into the career site to capture and route applicant data. The implementation emphasizes structured recruitment workflows and automated candidate status transitions consistent with Applicant Tracking System functional patterns.
Operationally the system supports Therabody's talent acquisition and HR hiring processes within the United States retail organization, routing applicants to recruiting teams and hiring managers and standardizing interview and evaluation workflows. Governance is enforced through ATS-driven requisition approvals and configured candidate workflow states to maintain consistent hiring process controls.
|
Therabody AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Therabody deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website to provide a web-native conversational channel. The implementation is categorized under Chatbots and Conversational AI and establishes a browser-based live chat layer to capture visitor interactions and enable real-time agent engagement. Salesforce Chat was configured to manage live agent sessions and persistent transcript capture, instrumenting chat session metadata for support workflows and site engagement analytics.
Configuration centered on agent-facing capabilities common to the Chatbots and Conversational AI category, including queue management, skill-based routing, proactive chat invitations, and agent console handling of concurrent sessions. Operational coverage is focused on customer support and site sales assistance, with governance controls defined around routing rules and transcript retention to align chat handling with support processes. Salesforce Chat (formerly Salesforce Live Agent) serves as the primary conversational entry point on Therabody’s website, providing structured chat workflows and session records to support ongoing servicing operations.
|
Therabody Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Therabody Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Contract Lifecycle Management | Content Management |
|
2019 | 2019 |
|
|
|
|
|
Document Management | Content Management |
|
2023 | 2023 |
|
|
|
|
|
Enterprise Content Management | Content Management |
|
2020 | 2020 |
|
Therabody eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2021 | 2021 |
|
|
|
|
|
Product Review Management | eCommerce |
|
2021 | 2021 |
|
Therabody CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Therabody ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2021 | 2021 |
|
Therabody TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2021 | 2021 |
|
Therabody IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Therabody CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Therabody
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Accounting Manager | Manager | Finance | |
|
|
|
VP of Accounting & Finance | VP | Finance | |
|
|
|
Senior Legal Counsel | Manager | Legal | |
|
|
|
General Counsel | CXO | Finance | |
|
|
|
SVP Global Operations | VP | Operations | |
|
|
|
Senior Manager, Human Resources | Manager | HR | |
|
Apps Being Evaluated by Therabody Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Therabody IT executives and key decision makers. This section highlights Therabody's latest recorded technology evaluations, including Gorgias for Customer Support on 2024-07-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Therabody digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-23 | Therabody | Evaluated | Gorgias | Gorgias | Customer Support | CRM |
FAQ - APPS RUN THE WORLD Therabody Technographics
Therabody is a Retail organization based in United States,
with around 550 employees and annual revenues of $410.0 million.
Therabody operates a diverse technology stack with applications such as
Tipalti Invoice Management and Bill Processing System, Greenhouse ATS and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like AP Automation, Applicant Tracking System and Chatbots and Conversational AI.
Therabody has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tipalti, Greenhouse and Salesforce.
Therabody recently adopted applications including
Tipalti Invoice Management and Bill Processing System in 2025, Avalara AvaTax in 2025 and Avalara Exemption Certificate Management in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Therabody’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Therabody’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Therabody technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.