Ticket City
5912 Balcones Dr,
Austin, 78731, TX,
United States
Austin, 78731, TX,
United States
1 800-918-2612
Professional Services
Ticket City Technographics
Ticket City Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ticket City and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Ticket City employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ticket City has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Microsoft 365 for Collaboration in 2015, Hubspot CRM for CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ticket City is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ticket City revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ticket City intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ticket City Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Intuit Quickbooks Enterprise | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | Bridgepoint Consulting | 2015 | 2015 |
In 2015, Ticket City implemented Oracle NetSuite ERP, deploying NetSuite Mid-Market Edition to consolidate financial operations and migrate from Intuit QuickBooks Enterprise. Bridgepoint Consulting was engaged to perform the NetSuite implementation services and to document business requirements through detailed process reviews with Ticket City stakeholders in order to design system configuration and an integration to a new point-of-sale system.
The implementation centered on core financial and accounting modules consistent with an ERP Financial deployment, including bank reconciliation, credit card reconciliation, month-end close procedures, and expanded transaction classification. Bridgepoint worked with the CFO and Controller to simplify the chart of accounts using NetSuite classifications, to reduce manual adjustment journal entries, and to enable reporting and saved searches as the primary reporting mechanism rather than complex custom scripts.
Integrations were explicitly scoped to connect customer order and sales transaction flows into Oracle NetSuite ERP, with requirements captured to accommodate a new point-of-sale integration. Operational coverage extended across Accounting, Client Relations, Sales, and Client Support, consolidating ticket sales, support case tracking, and inventory transaction data into a single system of record to support real-time sales visibility and event trending analysis.
Governance and process restructuring were driven by Bridgepoint and Ticket City finance leadership, formalizing month-end workflows and reconciliation responsibilities and centralizing reporting on Oracle NetSuite ERP. The project reduced reliance on unstable servers by establishing NetSuite as the primary book of record, mitigated data integrity risks, streamlined manual finance tasks, and provided a scalable platform for Ticket City as it grew.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Ticket City implemented Microsoft 365 to provide Collaboration capabilities across its 30-person professional services organization. The Microsoft 365 deployment is the primary collaboration platform for internal communication, document workflows, and team coordination at Ticket City.
Ticket City configured Microsoft 365 to deliver core collaboration modules typical of the platform, including Exchange Online for email and calendaring, SharePoint and OneDrive for document storage and version control, and Teams for real-time chat and meetings. The implementation emphasizes content collaboration, shared document libraries, and unified communication features that align with Collaboration functional workflows.
The company uses Microsoft 365 on their website to surface collaborative content and provide staff access to productivity tools through their web presence. Operational governance is aligned with tenant administration, user provisioning, and role based access controls within Microsoft 365, supporting company wide collaboration and secure content sharing across the small organizational footprint.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2018 | 2018 |
In 2018, Ticket City implemented Hubspot CRM on their website to centralize customer and lead interactions. Hubspot CRM, categorized as CRM, was used to capture website form submissions and web activity into unified contact records, supporting contact and lead lifecycle management and basic sales pipeline visibility.
The deployment emphasized sales and marketing business functions, enabling contact management, deal tracking, and email engagement monitoring with a lightweight architecture appropriate for a 30 person professional services firm. Governance centered on standardizing contact data fields and mapping lifecycle stages for consistent lead routing and follow up across sales and marketing teams.
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Ticket City
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ticket City Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ticket City IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ticket City digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Ticket City Technographics
Ticket City is a Professional Services organization based in United States,
with around 30 employees and annual revenues of $3.0 million.
Ticket City operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Microsoft 365 and Hubspot CRM,
covering areas like ERP Financial, Collaboration and CRM.
Ticket City has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Microsoft and HubSpot.
Ticket City recently adopted applications including
Cloudflare CDN in 2019, Hubspot CRM in 2018 and FreshDesk Customer Support in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ticket City’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ticket City’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ticket City technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.