Toll Group
L8/530 Collins St,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 9694-2888
Transportation
Toll Group Technographics
Toll Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Toll Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16000 Toll Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Toll Group has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2017, Workday Absence Management for Absence and Leave Management in 2018, Epicor Prophet 21 for Distribution ERP in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Toll Group is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Toll Group revenues, which have grown to $5.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Toll Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Toll Group Tech Stack and Enterprise Applications
Toll Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017, Toll Group implemented Oracle E-Business Suite as its ERP Financial application to standardize core finance and project accounting capabilities across its international footprint. The engagement centered on configuring Oracle E-Business Suite for multi-jurisdictional statutory reporting and centralized general ledger control while supporting finance, tax and project accounting functions across Australia, EMEA and North America.
Configuration work focused on General Ledger, Cash Management, Projects including billing and costing, Fixed Assets and Reporting. Reporting configurations included Oracle EPM, Oracle Analytics Cloud Service referenced as OACS and Financial Statement Generator FSGs for statutory and consolidated reporting, with functional designs produced and tested for localized Australian tax requirements, elimination and consolidation workflows.
Operational scope included legal entity and organizational structure setup for global deployment, training of users on cloud reconciliation tooling ARCs, and operationalization of More4Apps in Projects, Purchasing, Receivables and Payables. Interface and data continuity were addressed through reviewed interface designs and pragmatic workaround processes where required, and use of AGIS was advised for intercompany and intracompany accounting flows.
Governance activities comprised requirements gathering, scoping, and leading the business readiness team to align business, tax and finance requirements internationally, and advising on General Ledger process design and international reporting controls. Functional designs were validated through testing and the implementation included training and handover to finance teams to support ongoing statutory reporting obligations.
Data work included leading the conversion team responsible for data conversion of General Ledger, Assets and Projects into Oracle E-Business Suite, and configuring reconciliations and reporting artifacts to support production cutover. Oracle E-Business Suite was positioned as the ERP Financial backbone, integrating transaction processing, asset accounting and project billing for centralized finance operations.
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ERP Financial | ERP |
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2012 | 2012 |
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ERP Financial | ERP |
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2022 | 2023 |
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Toll Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018, Toll Group implemented Workday Absence Management within its Absence and Leave Management portfolio. The deployment was aligned with an HR restructure to centralize Global People Services, and Workday Absence Management was positioned to standardize absence configuration, employee life cycle event handling, and manager self service workflows across the organization.
The implementation included configuration and cleanup of absence options for Australia, rule based absence entitlements, and data load processes using Workday EIB uploads for mass changes. User Acceptance Testing was scripted and executed for monthly, bi yearly, and ad hoc releases, and the configuration work covered role based security and supervisory organisation changes to ensure correct permission access for absence administration.
Operational integrations and support flows were explicit, ServiceNow was used to record, track, and manage Workday incidents and requests, and the Global People Services team provided Tier 1 and Tier 2 Workday support. The HRIS team also assisted adjacent Workday modules such as the recruitment module, and routinely performed EIB uploads, data corrections, and global reporting requests to maintain absence data integrity.
Governance activities included creation of standard operating procedures, UAT scripts, and process documentation to support rollout and ongoing operations, along with role based process ownership for supervisory organisation and security changes. Ongoing support processes covered ticket triage, vendor or IT escalations when required, and end user guidance for managers and HR to execute absence related business processes in Workday Absence Management.
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Compensation Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2021 | 2021 |
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Recruiting | HCM |
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2014 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2018 | 2019 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2012 | 2012 |
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Toll Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epicor | Legacy | Epicor Prophet 21 | Distribution ERP | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Toll Group implemented Epicor Prophet 21 as its Distribution ERP to support distribution and logistics operations within its Toll Priority business. Epicor Prophet 21 was positioned to provide a consolidated transactional backbone for order processing and warehouse execution across customer service, packing, delivery operations, and planning functions.
Configuration and functional coverage emphasized Distribution ERP capabilities, including inventory management, sales order entry, warehouse management and pick/pack workflows, purchasing and supplier management, pricing and customer account control. The implementation supported day-to-day operational tasks referenced by Toll Priority staff, such as high-volume pick rates, packing, and planner activities, aligning system configuration with operational workflows used by customer service, leading hands, and drivers.
Users accessed Epicor Prophet 21 through the organization environment that included Citrix Receiver and standard office tools, with interaction points tied to peripherals in warehouse operations such as barcode scanners and printers. The system was used operationally to record and coordinate dangerous goods handling, weight distribution planning for air loads, and task coordination between planners and on-the-ground fulfillment teams.
Operational governance centered on structured order-to-fulfillment workflows, warehouse tasking for pick and pack, and role-based access for customer service, planners, and supervisory staff. System usage reflected practical process controls for hazardous materials handling and load weight coordination, with Epicor Prophet 21 serving as the Distribution ERP platform supporting Toll Priority operational processes.
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Enterprise Asset Management | ERP Services and Operations |
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2016 | 2016 |
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Toll Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Toll Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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Toll Group SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transportation Management | SCM |
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2012 | 2013 |
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Transportation Management | SCM |
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2014 | 2014 |
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Toll Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Toll Group EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Environmental, Social, and Governance (ESG) | EPM |
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2020 | 2020 |
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EPM | EPM |
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2017 | 2018 |
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EPM | EPM |
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2019 | 2019 |
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Toll Group ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Toll Group PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Toll Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2023 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2022 | 2023 |
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iPaaS (Integration Platform as a Service) | PaaS |
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2023 | 2023 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Toll Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Toll Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2012 | 2012 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2020 | 2020 |
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Toll Group Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Physical Security Outsourcing | Physical Security |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Toll Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Human Resources Officer | CXO | HR | |
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Chief Financial Officer | CXO | Finance | |
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CIO | CXO | Finance | |
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GM Human Resources | CXO | HR | |
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Group IT - Managed Workforce Services Manager | Manager | HR | |
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HR Business Partner | Manager | HR | |
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Head of HR Operations | Director | HR | |
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HR Manager | Manager | HR | |
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Snr HR Business Partner | Manager | HR | |
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HR Project Director | Director | HR | |
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Chief Information Officer | CXO | IT | |
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Senior Manager - HR | Manager | HR | |
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Senior Payroll Officer | Director | HR | |
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Executive General Manager Human Resources | Manager | HR | |
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National Payroll Manager | Manager | Finance | |
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EVP / Global Head of Business Improvement & Transformation | Director | Finance | |
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Financial Controller | Director | Finance | |
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IT Manager | Manager | IT | |
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Country Manager - TGL Vietnam | Manager | Finance | |
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Finance Business Partner | Manager | Finance | |
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IT Finance Business Partner | Manager | IT | |
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Global Head of IT Corporate Services | Director | IT | |
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Enterprise Services Finance Manager | Manager | Finance | |
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Senior People Partner | Manager | HR | |
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Senior Human Resources Manager | Manager | HR | |
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Senior Human Resources Manager | Manager | HR | |
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VP HR | VP | HR | |
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Senior Human Resources People Partner | Manager | HR | |
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Payroll Officer | Manager | Finance | |
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Senior Project Delivery Manager | Manager | Operations | |
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PMO Lead | Manager | Operations | |
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Senior Project Manager | Manager | Operations | |
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Portfolio Manager - IT Infrastructure Demand Delivery & Transformations | Manager | Operations | |
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Facilities Manager | Manager | Operations | |
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National Maintenance Manager | Manager | Operations | |
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Chief Information Officer | CXO | IT | |
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Head of Technology | Director | IT | |
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Global Head of IT Services | Director | IT | |
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Senior Vice President Global HR Operations. Systems & Payroll | VP | HR | |
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Vice President HR - Resources & Industrials | VP | HR | |
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Head of People Systems | Director | HR | |
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National Payroll Manger | Manager | HR | |
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Senior Vice President Human Resources | VP | HR | |
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Apps Being Evaluated by Toll Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Toll Group IT executives and key decision makers. This section highlights Toll Group's latest recorded technology evaluations, including Markinson Unibis ERP for Manufacturing ERP on 2025-05-22, SAP HCM (HR) for Core HR on 2025-03-05, and Workday HCM for Core HR on 2025-03-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Toll Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-05-22 | Toll Group | Evaluated | Markinson | Markinson Unibis ERP | Manufacturing ERP | ERP Services and Operations |
| 2025-03-05 | Toll Group | Evaluated | SAP | SAP HCM (HR) | Core HR | HCM |
| 2025-03-05 | Toll Group | Evaluated | Workday | Workday HCM | Core HR | HCM |
| 2025-02-05 | Toll Group | Evaluated |
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Warehouse Management | SCM |
FAQ - APPS RUN THE WORLD Toll Group Technographics
Toll Group is a Transportation organization based in Australia,
with around 16000 employees and annual revenues of $5.10 billion.
Toll Group operates a diverse technology stack with applications such as
Oracle E-Business Suite, Workday Absence Management and Epicor Prophet 21,
covering areas like ERP Financial, Absence and Leave Management and Distribution ERP.
Toll Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Epicor.
Toll Group recently adopted applications including
FUJITSU Cloud Integration Platform in 2023, SAP S/4HANA Cloud in 2022 and SAP Business Technology Platform (BTP) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Toll Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Toll Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Toll Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.