Torrens University Australia
1- 37 Foveaux Street,
Sydney, 2010, NSW,
Australia
Sydney, 2010, NSW,
Australia
61 8 8113-7888
Education
Torrens University Australia Technographics
Torrens University Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Torrens University Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3049 Torrens University Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Torrens University Australia has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2015, Workday HCM for Core HR in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Torrens University Australia is running and its propensity to invest more and deepen its relationship with Oracle , Workday , The Access Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Torrens University Australia revenues, which have grown to $468.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Torrens University Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Torrens University Australia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Torrens University Australia implemented Oracle PeopleSoft ERP. The deployment targeted the institution's ERP Financial footprint, centralizing core financial and payroll processing for the university based in Australia.
The Oracle PeopleSoft ERP implementation focused on financial modules consistent with ERP Financial systems, including general ledger consolidation, accounts payable, accounts receivable, payroll accounting, fixed asset accounting, cash management, budgeting and rolling forecasts, and workforce management data flows. Configuration work emphasized month-end reporting controls and standardized templates to support statutory and management reporting under both US GAAP and IFRS.
Operational integration included restructuring transactional output to feed downstream planning and reporting initiatives, notably preparations for TM1 implementation where reporting runtimes were reduced through report rationalization. A user-facing coding tool was developed through Microsoft PowerApps to assist operational teams with GL coding for invoices, linking invoice workflows with the PeopleSoft general ledger data model. The ERP also produced a single detailed transactions listing from the system which replaced multiple manual Excel reports used in month-end analysis.
Rollout and governance activities were executed through the finance control team and commercial finance business partners who supported General Managers and executive stakeholders across Hospitality, Business, Sales and Marketing, International departments, English Language School, and Customer Experience. Process changes included workforce file reconciliation to ensure accurate forecasting inputs, creation of coding templates for invoice processing, and SOX-aligned month-end procedures to tighten controls and auditability.
Explicit outcomes recorded during and after the implementation included a reduction in operational reporting runtime from 4 hours to 1.5 hours during TM1 preparation, consolidation of reporting which shortened month-end analysis by one business day, and an overall improvement in month-end efficiency from 7.5 business days to 5 business days through template standardization and system-derived transaction reporting.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2020 | 2021 |
In 2020 Torrens University Australia implemented Workday HCM as its Core HR platform to centralize employee lifecycle data and support People and Culture operations across the university. Workday HCM is used as the primary Core HR application to manage staff records, employee lifecycle events, and HR reporting for HR Employee Services, the P&C team, managers, and employees.
The implementation emphasizes configurable employee record management, routine data hygiene, and reporting workflows. Regular monthly, quarterly, and yearly HR systems data cleansing is performed, and the team runs monthly reports tied to the employee lifecycle, including terminations, significant dates, and current census, plus ad hoc business reporting as required. Workday HCM is actively used for maintenance of staff records and HR documentation required for audit and compliance, and for day to day data entry associated with HR processes.
Operational governance centers on HR systems expertise embedded in HR Employee Services, with coaching for team members, employees, and managers on HR systems activities. Troubleshooting and escalation procedures route issues to the relevant internal and global stakeholders, and processes and procedures are regularly reviewed with a constant improvement focus. The university positions Workday HCM as the first point of contact for tier one HR enquiries while sustaining business reporting and compliance workflows through the system.
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Onboarding | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Torrens University Australia deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website to manage web-based student enquiries. The implementation positioned Salesforce Chat as the institution's web channel for conversational engagement, aligning with the Chatbots and Conversational AI category and enabling real-time, agent assisted interactions and proactive chat invitations. The live chat widget was embedded on public pages to capture prospective student and current student traffic, routing sessions into centralized handling queues for web support.
Configuration emphasized standard conversational modules common to Chatbots and Conversational AI deployments, including real-time routing, session transfer between agents, canned responses, transcript capture, and presence based queue management. Operational coverage focused on website facing enquiry workflows for admissions and student support, with routing rules and escalation paths established to match institutional service channels. Governance and operational control included chat routing rules, agent assignment policies, transcript retention practices, and queue management procedures to ensure consistent handling and auditability, with Salesforce Chat (formerly Salesforce Live Agent) serving as the primary chat platform for web student engagement.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Torrens University Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Torrens University Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Torrens University Australia IT executives and key decision makers. This section highlights Torrens University Australia's latest recorded technology evaluations, including Eventbrite for Event Management on 2025-10-08, Ellucian Banner Student for Student Information on 2025-05-28, and Amazon Athena for Database Management on 2024-07-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Torrens University Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Torrens University Australia Technographics
Torrens University Australia is a Education organization based in Australia,
with around 3049 employees and annual revenues of $468.0 million.
Torrens University Australia operates a diverse technology stack with applications such as
Oracle PeopleSoft ERP, Workday HCM and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Torrens University Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Salesforce.
Torrens University Australia recently adopted applications including
Workday Onboarding in 2021, Cisco Webex Meetings in 2021 and Zoom in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Torrens University Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Torrens University Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Torrens University Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.