Toshiba Global Commerce Solutions
3901 S Miami Blvd,
Durham, 27703, NC,
United States
Durham, 27703, NC,
United States
1 919-544-8427
Professional Services
Toshiba Global Commerce Solutions Technographics
Toshiba Global Commerce Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Toshiba Global Commerce Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Toshiba Global Commerce Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Toshiba Global Commerce Solutions has purchased the following applications: Kofax AP Agility for AP Automation in 2015, Oracle Field Service Cloud (ex TOA ETAdirect) for Field Service Management in 2016, HCL Digital Experience for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Toshiba Global Commerce Solutions is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Oracle , HCL Technologies or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Toshiba Global Commerce Solutions revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Toshiba Global Commerce Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Toshiba Global Commerce Solutions Tech Stack and Enterprise Applications
Toshiba Global Commerce Solutions ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Kofax AP Agility | AP Automation | ERP | n/a | 2015 | 2015 |
In 2015, Toshiba Global Commerce Solutions implemented Kofax AP Agility to support AP Automation within a coordinated Oracle E-Business Suite 12.1.3 program. The deployment tied Kofax AP Agility to a broader procure to pay modernization effort, aligning accounts payable capture and workflow orchestration with core ERP transaction processing.
The implementation covered Oracle E-Business Suite modules including Order Management, Inventory, Purchasing, Bill of Materials, Advance Pricing, Shipping, i-Procurement, and i-Supplier, with explicit functional ownership of Inventory, Purchasing, Advance Pricing, Shipping, i-Procurement, and i-Supplier flows. Kofax MarkView document imaging and Kofax Markview SignDoc were configured for invoice capture and document signature use cases, and Kofax Analytics for Capture was used to support extraction and validation as part of Kofax AP Agility driven AP processing.
Integrations were implemented to exchange procurement and logistics documents, including inbound purchase order formats POI 850, purchase order change POCI 860, inbound invoice INI 810, advanced ship notice ASNI 856, and shipping and billing notice SBNI 857. A Trading Partner Link to an e-Commerce Gateway was set up for partner connectivity, and functional design of conversion and integration programs was completed to map inbound feeds into Oracle transaction structures.
Governance and rollout activities followed a structured SDLC, with Joint Application Design sessions, Conference Room Pilots, System Integration Testing, and User Acceptance Testing used to validate procure to pay scenarios. Deliverables produced included Business Requirement Documents, Functional Specification Documents, Data Mapping Documents, and Functional Testing Documents, and the team executed data mapping and conversions for items, purchase orders, on-hand quantities, costs, and categories.
The Procure to Pay Functional Lead based in Cary, North Carolina managed end user training, on the job enablement, and resolution of CRP, SIT, and UAT issues across distribution and manufacturing tracks. The engagement included AS-IS business process analysis, TO-BE process design using standard Oracle functionality, and the design of a customer return process integrated into inventory and shipping workflows.
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AP Automation | ERP |
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2015 | 2015 |
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ERP Financial | ERP |
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2014 | 2014 |
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Expense Management | ERP |
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2017 | 2017 |
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Toshiba Global Commerce Solutions ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Field Service Cloud (ex TOA ETAdirect) | Field Service Management | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, Toshiba Global Commerce Solutions implemented Oracle Field Service Cloud (ex TOA ETAdirect) as its Field Service Management platform. The implementation used Oracle Field Service R12.1.3 and R12.2.6 releases alongside Oracle Depot Repair to support end to end field and depot workflows and mobile technician access.
Configuration work centered on Oracle Territory Manager, Oracle Advanced Scheduler and Oracle Field Service Dispatch Center, with Oracle Mobile Field Service App process flows built for multi platform access. The deployment included scheduling and dispatch automation, territory assignment logic, field service task orchestration and depot repair workflows to coordinate onsite service and back office repair operations.
Integrations included Trimble GPS for location telemetry and Google Maps V3 for mapping and routing, and the Oracle Mobile Field Service Multi-platform App provided Android, Apple and other wireless tablet device access for technicians. The program processed and mapped complex legacy business process flows to capture requirements from several legacy systems, and implemented heavy Field Service Task integration to synchronize mobile and dispatch systems.
Governance and rollout used the AIM Business Flow methodology to document and prioritize configuration, development, process flow, change, reporting and integration design requirements. Project teams maintained frequent communications with Oracle Field Service and Oracle Depot Repair development to address product enhancements and to escalate and resolve Severity 1 service request issues.
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Toshiba Global Commerce Solutions Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HCL Technologies | Legacy | HCL Digital Experience | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Toshiba Global Commerce Solutions deployed HCL Digital Experience as its Web Content Management platform. HCL Digital Experience is used on the corporate website at https://www.commerce.toshiba.com to manage public site content, product pages, and marketing assets, serving as the primary content management layer for the company's external web presence.
The implementation centers on core Web Content Management capabilities, including template driven page composition, content authoring and approval workflows, digital asset management, staging and publishing pipelines, and channel delivery for web experiences. Operational ownership is aligned with marketing and product teams, with governance based on role based editorial controls and versioned content workflows to support coordinated content updates across the site.
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IT Decision Makers and Key Stakeholders at Toshiba Global Commerce Solutions
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Apps Being Evaluated by Toshiba Global Commerce Solutions Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Toshiba Global Commerce Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Toshiba Global Commerce Solutions digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Toshiba Global Commerce Solutions Technographics
Toshiba Global Commerce Solutions is a Professional Services organization based in United States,
with around 2000 employees and annual revenues of $500.0 million.
Toshiba Global Commerce Solutions operates a diverse technology stack with applications such as
Kofax AP Agility, Oracle Field Service Cloud (ex TOA ETAdirect) and HCL Digital Experience,
covering areas like AP Automation, Field Service Management and Web Content Management.
Toshiba Global Commerce Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, Oracle and HCL Technologies.
Toshiba Global Commerce Solutions recently adopted applications including
HCL Digital Experience in 2021, Oracle iExpense in 2017 and Oracle Field Service Cloud (ex TOA ETAdirect) in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Toshiba Global Commerce Solutions’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Toshiba Global Commerce Solutions’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Toshiba Global Commerce Solutions technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.