Town of Delhi, LA
209 Broadway Street,
Delhi, 71232, LA,
United States
Delhi, 71232, LA,
United States
1 318-878-3792
Government
Town of Delhi, LA Technographics
Town of Delhi, LA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Delhi, LA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 35 Town of Delhi, LA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Delhi, LA has purchased the following applications: In-House ERP for ERP Financial in 2009, Xpress Bill Pay for Utilities Customer Care and Billing in 2018, New Relic APM for Application Performance Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Delhi, LA is running and its propensity to invest more and deepen its relationship with In-House Applications , Xpress Bill Pay , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Delhi, LA revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Delhi, LA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Town of Delhi, LA Tech Stack and Enterprise Applications
Town of Delhi, LA ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ERP | ERP Financial | ERP | n/a | 2009 | 2009 |
In 2009, Town of Delhi, LA implemented an In-House ERP in the ERP Financial category to centralize municipal accounting and administrative finance functions. The In-House ERP was provisioned and maintained by the towns internal application team, serving as the primary financial ledger and transaction system for municipal operations.
The implementation focused on core ERP Financial capabilities, including fund accounting, general ledger configuration, accounts payable, accounts receivable, budgeting and financial reporting, plus fixed asset tracking. Configuration emphasized municipal chart of accounts and fund-level controls consistent with local government accounting practices, with workflow automation for invoice processing and budgetary encumbrance where configured by town staff.
The In-House ERP is integrated with the town website through AdComp Systems GovOnTrack, linking public-facing services and government record workflows to internal financial processes. Deployment architecture is internally hosted and managed, with the towns IT resources responsible for application uptime, backups and security controls, while functional ownership rests in finance and administration.
Governance for the system centers on role based access controls, fund accounting policies and segregation of duties implemented by municipal leadership and IT. The rollout established a single authoritative financial system for the Town of Delhi, LA, with ongoing maintenance handled in-house and configuration changes managed through formal change control procedures.
|
Town of Delhi, LA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xpress Bill Pay | Legacy | Xpress Bill Pay | Utilities Customer Care and Billing | CRM | n/a | 2018 | 2018 |
In 2018, Town of Delhi, LA implemented Xpress Bill Pay on its municipal website. Xpress Bill Pay functions as the town's Utilities Customer Care and Billing application, providing the primary online channel for customer bill presentment and payment intake.
The deployment is realized through the vendor hosted payment portal linked from the town website, enabling customer-facing account lookup, online bill presentment, and secure payment processing consistent with Utilities Customer Care and Billing functionality. Xpress Bill Pay is configured to handle transactional workflows for municipal utility accounts and to surface payment options and receipts to residents through the web interface.
Operational coverage is focused on municipal billing and customer service functions, with finance and utility billing staff using the portal to reconcile payments and manage customer inquiries. Integrations are implemented via the embedded hosted portal link on the town website, routing payments through Xpress Bill Pay’s processing flows while customer self-service remains on the municipal web presence.
Governance and day to day operations are managed by town finance and customer service teams who maintain account access procedures and reconcile incoming payments against internal billing records. The implementation centers the Town of Delhi, LA Xpress Bill Pay Utilities Customer Care and Billing relationship on web based payment orchestration and customer self-service for residents.
|
Town of Delhi, LA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2022 | 2022 |
In 2022 Town of Delhi, LA deployed New Relic APM to instrument and monitor its public municipal website. New Relic APM was implemented as an Application Performance Management solution to provide centralized visibility into web transaction performance and error behavior for the town’s online services.
The implementation focused on standard APM capabilities, including server-side agent instrumentation to capture transaction traces, error analytics to surface exceptions, and real-user monitoring style telemetry to observe front-end page load characteristics. Configuration included building custom dashboards and setting threshold alerts to track SLA-adjacent metrics such as response time and error rate, enabling continuous observability across the municipal web application stack.
Operational coverage centered on the town website and related web operations, feeding telemetry into New Relic APM for incident detection and troubleshooting by municipal IT staff. Governance emphasized dashboard-driven monitoring and alert workflows to support routine maintenance and faster identification of application issues, aligning the New Relic APM deployment with the town’s small IT operational footprint and public-facing service requirements.
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IT Decision Makers and Key Stakeholders at Town of Delhi, LA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Town of Delhi, LA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Town of Delhi, LA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Town of Delhi, LA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Town of Delhi, LA Technographics
Town of Delhi, LA is a Government organization based in United States,
with around 35 employees and annual revenues of $3.0 million.
Town of Delhi, LA operates a diverse technology stack with applications such as
In-House ERP, Xpress Bill Pay and New Relic APM,
covering areas like ERP Financial, Utilities Customer Care and Billing and Application Performance Management.
Town of Delhi, LA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as In-House Applications, Xpress Bill Pay and New Relic.
Town of Delhi, LA recently adopted applications including
New Relic APM in 2022, Xpress Bill Pay in 2018 and In-House ERP in 2009,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Town of Delhi, LA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Town of Delhi, LA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Town of Delhi, LA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.