Signal Mountain, 37377, TN,
United States
Town of Signal Mountain, TN Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Town of Signal Mountain, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 84 Town of Signal Mountain, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Town of Signal Mountain, TN has purchased the following applications: iWorQ Permit Software for Permitting and Licensing in 2020, Microsoft 365 for Collaboration in 2021, Omnigo Incident Management for Incident Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Town of Signal Mountain, TN is running and its propensity to invest more and deepen its relationship with iWorQ Systems , Microsoft , Omnigo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Town of Signal Mountain, TN revenues, which have grown to $13.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Town of Signal Mountain, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iWorQ Systems | Legacy | iWorQ Permit Software | Permitting and Licensing | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, the Town of Signal Mountain, TN deployed iWorQ Permit Software for Permitting and Licensing on its public website. Town of Signal Mountain, TN iWorQ Permit Software Permitting and Licensing supports municipal permitting operations by centralizing online permit intake and tracking through the town portal.
The iWorQ Permit Software implementation configured standard Permitting and Licensing capabilities including online permit application submission, document upload and storage, workflow-based plan review routing, and inspection scheduling. The configuration emphasized role based staff access for clerks, permit reviewers, and inspectors, and provided public self service application for residents and contractors.
The deployment is delivered via the iWorQ hosted portal at signalmountain.portal.iworq.net and is embedded on the town website as the single electronic permit management interface. Governance work focused on formalizing intake and review queues, consolidating permit records into the iWorQ portal for municipal recordkeeping, and assigning inspection and review responsibilities to specific town departments to operationalize the online permitting workflow.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Town of Signal Mountain, TN implemented Microsoft 365 as its Collaboration platform. The town is using Microsoft 365 on their website and to deliver core collaboration services for municipal staff, covering approximately 84 employees and supporting administrative operations and citizen communications.
The deployment leverages standard Microsoft 365 cloud capabilities, including Exchange Online email, SharePoint and OneDrive for document storage and records management, and Microsoft Teams for meetings and internal communications. Identity and access control are managed through Azure Active Directory and centralized tenant administration, enabling role based access and policy enforcement for municipal accounts. Configuration emphasizes document management, secure file sharing, coauthoring, and integrated calendaring workflows, aligning Microsoft 365 functionality with municipal collaboration and public facing content needs.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Omnigo | Legacy | Omnigo Incident Management | Incident Management | ITSM | n/a | 2017 | 2017 |
In 2017, the Town of Signal Mountain, TN implemented Omnigo Incident Management in its municipal public safety operations. The rollout centered on the Signal Mountain Police Department and was delivered as part of an integrated Omnigo public-safety platform addressing records and incident reporting workflows.
The deployment included Omnigo Records Management alongside Omnigo Incident Management, configured to streamline report writing, formalize incident reporting workflows, and provide on-demand access to historical incident data for investigations. Typical Incident Management capabilities were applied, including incident intake, structured report templates, and case documentation to reduce report-writing time and improve data accessibility for investigative use.
Governance focused on aligning police records processes and incident reporting practices to the new system, standardizing workflow and documentation for public safety and records functions. According to the case study, the Omnigo Incident Management implementation produced improved incident reporting outcomes and faster access to historical records for investigations.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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