Transport for Greater Manchester
2 Piccadilly Place,
Manchester, M1 3BG,
United Kingdom
Manchester, M1 3BG,
United Kingdom
44 16 1244-1000
Government
Transport for Greater Manchester Technographics
Transport for Greater Manchester Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Transport for Greater Manchester and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 Transport for Greater Manchester employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Transport for Greater Manchester has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, SAP HCM Leave Management for Absence and Leave Management in 2015, HxGN EAM (Ex. Infor EAM) for Enterprise Asset Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Transport for Greater Manchester is running and its propensity to invest more and deepen its relationship with SAP , Jobtrain Solutions , Hexagon or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Transport for Greater Manchester revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Transport for Greater Manchester intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Transport for Greater Manchester Tech Stack and Enterprise Applications
Transport for Greater Manchester ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015 Transport for Greater Manchester implemented SAP ERP ECC 6.0 as an ERP Financial application, with parallel deployment of SAP CRM to centralize transactional and customer data. The deployment positioned SAP ERP ECC 6.0 and SAP CRM to serve accounting and operational functions across the organization, explicitly addressing the need to move away from manual database management toward an integrated information system.
Configuration emphasized core financial and operational modules, including financial accounting, accounts payable and receivable, general ledger processes, supply chain management, inventory control, scheduling, and customer relationship management. SAP ERP ECC 6.0 was used to consolidate master data and automate standard accounting workflows, while SAP CRM supported customer records and service-related processes, reflecting category aligned ERP Financial capabilities.
Integration work focused on linking SAP ERP ECC 6.0 with SAP CRM to align customer records and transactional posting, enabling finance, operations, procurement and customer service teams to share a single data model. Operational coverage included Transport for Greater Manchester business functions that manage road transportation and Metrolink services, with system usage across corporate finance, operations planning and customer service departments.
Governance and process changes included centralised database stewardship, standardized financial and scheduling processes, and role based access controls to replace fragmented manual practices. Reported benefits in the implementation context include stronger control of supply chain and inventory, improved scheduling and customer relationship workflows, and a reduced reliance on conventional manual record keeping, indicating the SAP ERP ECC 6.0 implementation played a pivotal role in modernizing TfGM information management.
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Transport for Greater Manchester HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Leave Management | Absence and Leave Management | HCM | n/a | 2015 | 2016 |
In 2015 Transport for Greater Manchester implemented SAP HCM Leave Management to centralize absence recording and annual leave administration across the organisation. The SAP HCM Leave Management application operated inside the broader SAP HR environment and supported HR, payroll and line managers for sickness case management, absence recording and contractual leave workflows. The rollout was companywide from the Manchester HR centre, and it coincided with HR activities that included onboarding and recruitment campaigns, specifically support for the company setup of Transport for the North and the recruitment of 17 staff. Transport for Greater Manchester SAP HCM Leave Management Absence and Leave Management supported core HR functions across the organisation.
Configuration work focused on standard absence request workflows, annual leave entitlements and sickness recording, while HR reporting and ad hoc analysis were delivered through SAP Ad Hoc Query. Recruitment reporting was retained from the applicant tracking system Vacancy filler, indicating an integration point between SAP HR reporting and the ATS. Governance and operational support relied on HR Super users and HR Support Officers acting as first contact for pay, probation, secondments, recruitment, training, payroll, sickness and annual leave queries, with line manager training on recruitment best practice and ongoing support for HR business partner areas including equality and diversity, learning and development, employee relations and health and wellbeing.
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Applicant Tracking System | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2015 | 2016 |
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Employee Self Service | HCM |
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2015 | 2016 |
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Payroll | HCM |
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2015 | 2016 |
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Time and Attendance | HCM |
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2015 | 2016 |
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Transport for Greater Manchester ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hexagon | Legacy | HxGN EAM (Ex. Infor EAM) | Enterprise Asset Management | ERP Services and Operations | Sapphire Systems | 2019 | 2019 |
In 2019, Transport for Greater Manchester implemented HxGN EAM (Ex. Infor EAM) as its Enterprise Asset Management solution on a SaaS basis, supported by Sapphire Systems. The deployment consolidated asset data across a diverse portfolio including Metrolink, 24 bus interchanges, 12,500 bus stops and 4,300 bus shelters to provide a single integrated transport network view and improve operational visibility across Greater Manchester.
HxGN EAM (Ex. Infor EAM) was configured to capture fault details, manage work orders, enable contractor access controls, and maintain cradle to grave asset records, covering buildings and equipment maintenance, vehicle management and servicing, and property management and disposals. Functional modules implemented included centralized asset register, work management, condition reporting and real time KPI reporting to support operational decision making and maintenance orchestration.
The solution integrated with supplier and financial systems to manage end to end operations of works, including contractor and supplier access and transactional flows for earlier payments. Operational coverage spanned asset management, operations, procurement and finance teams across TfGM, enabling cross‑functional workflows for issuing works and recording repairs in a unified system of record.
Governance changes emphasized a single version of the truth for asset condition, tighter controls on works issuance and contractor access, and centralized reporting on key performance indicators. The program was expected to deliver a full return on investment within five years, while enabling faster fault capture, quicker repairs and earlier contractor payments to support improved reliability and customer experience.
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Transport for Greater Manchester Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2017 | 2017 |
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Transport for Greater Manchester SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Traffic Management | SCM |
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2020 | 2020 |
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Transport for Greater Manchester CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Transport for Greater Manchester PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Transport for Greater Manchester Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procure to Pay | Procurement |
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2015 | 2016 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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Transport for Greater Manchester PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transport for Greater Manchester IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Transport for Greater Manchester CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Transport for Greater Manchester
| First Name | Last Name | Title | Function | Department | Phone | |
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Finance Manager - Metrolink | Manager | Finance | |
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Senior Procurement Manager | Manager | Procurement | |
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Senior Procurement Manager Capital and Construction | Manager | Procurement | |
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Business Travel Advice Manager | Manager | Operations | |
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Finance Director | Director | Finance | |
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Special Projects Financial Reporting Manager | Manager | Finance | |
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Head of Procurement | Director | Procurement | |
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Head of IT | Director | IT | |
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Human Resources Director | Director | HR | |
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Interim Head of Benefits, Business Planning and Sponsorship | Director | HR | |
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Asset Manager | Manager | Operations | |
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Asset Strategy Manager | Manager | Operations | |
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Asset Information Systems Manager | Manager | IT | |
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Head Of Operations at Transport | Director | Supply Chain | |
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Project Manager | Manager | Finance | |
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Chief Operating Officer | CXO | Finance | |
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Asset Information Officer | Director | IT | |
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Project Control Manager | Manager | Operations | |
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Project/Delivery Manager | Manager | Operations | |
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Project Manager | Manager | Operations | |
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Project Manager | Manager | Operations | |
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Projects and Programmes Manager | Manager | Operations | |
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Apps Being Evaluated by Transport for Greater Manchester Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Transport for Greater Manchester IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Transport for Greater Manchester digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Transport for Greater Manchester Technographics
Transport for Greater Manchester is a Government organization based in United Kingdom,
with around 900 employees and annual revenues of $150.0 million.
Transport for Greater Manchester operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP HCM Leave Management and HxGN EAM (Ex. Infor EAM),
covering areas like ERP Financial, Absence and Leave Management and Enterprise Asset Management.
Transport for Greater Manchester has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Hexagon.
Transport for Greater Manchester recently adopted applications including
DigitalOcean Droplets in 2021, Jobtrain ATS in 2020 and TRL Traffic Control in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Transport for Greater Manchester’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Transport for Greater Manchester’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Transport for Greater Manchester technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.